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Hotel Helzear Etoile

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Helzear Etoile

Exterior
Deluxe Suite, 1 Bedroom, Kitchenette
Deluxe Suite, 1 Bedroom, Kitchenette
Reception
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Outdoor space
  • Housekeeping
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
12 rue Christophe Colomb, Paris, 75008
  • Champs-Élysées
    5 min walk
  • Place Charles de Gaulle
    7 min walk
  • Arc de Triomphe
    8 min walk
  • Paris (CDG-Roissy-Charles de Gaulle)
    48 min drive

Room options

View all photos for Family Suite, 2 Bedrooms, Kitchenette

Premium bedding, minibar, in-room safe, soundproofing

Family Suite, 2 Bedrooms, Kitchenette

  • 32 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Deluxe Suite, 1 Bedroom, Kitchenette

Deluxe Suite, 1 Bedroom, Kitchenette

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchenette

Premium bedding, minibar, in-room safe, soundproofing

Apartment, 2 Bedrooms, Kitchenette

  • 40 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Bedroom, Kitchenette

Superior Room, 1 Bedroom, Kitchenette

Superior Room, 1 Bedroom, Kitchenette

  • 16 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 Bedroom, Kitchenette

  • 24 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Room

Helzear Champs Elysées Suites

Free WiFi
Air conditioning
Breakfast available
Parking available
4.0 out of 5, Very good, (702)
The price is €203
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Helzear Champs Elysées Suites

About this property

Hotel Helzear Etoile

Self parking, concierge services, and dry cleaning are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a plasma TV with satellite channels. Thoughtful touches include an espresso maker and slippers, and also available are a stovetop and a minibar.
Hotel Helzear Etoile offers 29 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 101-cm plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and espresso makers. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
At Hotel Helzear Etoile, you'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This upscale aparthotel has 29 apartments. Enjoy your stay with amenities like free WiFi and a plasma TV in each apartment.
  • Each apartment offers a plasma TV, a microwave, and a stovetop
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Airport and train station pick-up shuttle service available for a fee
As a guest of Hotel Helzear Etoile, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Hotel Helzear Etoile also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star aparthotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 11 AM and on weekends from 8 AM to 11 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (EUR 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Car required

Family friendly

  • Children's games

Food and drink

  • Fridge (mini)
  • Stovetop
  • Microwave
  • Espresso maker
  • Water dispenser
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Cooked-to-order breakfast available for a fee 7:30 AM–11 AM on weekdays and 8 AM–11 AM on weekends: EUR 18 for adults and EUR 18 for children
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Toilet paper
  • Soap
  • Hairdryer
  • Slippers
  • Shampoo
  • Towels provided

Entertainment

  • 101-cm plasma TV with satellite service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Electrical adapters/chargers
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city centre
  • In the entertainment district
  • Near a hospital

Things to do

  • Bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 29 rooms
  • 1 building

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 90

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 90 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Late check-out fee: EUR 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Hotel Helzear Etoile offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Suites Hotel Helzear Etoile Paris
Suites Hotel Helzear Etoile
Suites Helzear Etoile Paris
Suites Helzear Etoile
Suites Et Helzear Etoile Paris
Suites et Hotel Helzear Etoile Paris
Suites et Hotel Helzear Etoile Aparthotel
Suites et Hotel Helzear Etoile Aparthotel Paris

Hotel Helzear Etoile Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 252 reviews" "
Rating 8 - Good. 73 out of 252 reviews" "
Rating 6 - Okay. 29 out of 252 reviews" "
Rating 4 - Poor. 10 out of 252 reviews" "
Rating 2 - Terrible. 12 out of 252 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very great place to stay, kind staff, central location great room and walking distance to Champs-Élysées and the Arc de Triomphe
Stayed 5 nights in Aug 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, room comfort
Pretty good!
Location is amazing, hotel is really lovely, clean and well maintained. Staff very helpful. But the room was tiny with no room to move around when the couch bed was pulled out and there was a school next door so it was very very loud for hours early in the morning with loads of kids outside playing.
Stayed 1 night in Jun 2024

10/10 Excellent

Sergio

Stayed 3 nights in Jul 2024

10/10 Excellent

Essie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the location, staff, room, and the overall experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2024

6/10 Okay

samer

Stayed 3 nights in Jan 2024

8/10 Good

Andra

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, room comfort
Great location, nice and clean, comfortable bed
Stayed 4 nights in Apr 2023

2/10 Terrible

Lisa

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This was the worst hotel experience of my life! Do not stay here. I reserved a “two bedroom suite” and the pictures I saw on the website (as well as the price) were reflective of what appeared to be a two bedroom suite. When I arrived at the property, I was charged in full for the five nights I reserved and taken up to the “two bedroom suite”. It was not a two-bedroom suite at all. It was two tiny hotel rooms adjoined by a door in the middle. Again, not reflective of the pictures that are shared on the Expedia website. Immediately I went downstairs and told them there was some sort of mistake and articulated my displeasure. They agreed that the pictures on the Expedia website were misleading but said there was nothing they could do and that I had to contact Expedia. At this point, I had already paid for the hotel in full ($4700 CAD!!) and they were refusing to refund me. I left the hotel (and found a more suitable one) and contacted Expedia for them to tell me that it was up to the hotel to refund me, not Expedia. I am yet to be refunded the $4700 that they charged me for a very misleading hotel room, not to mention I had to pay for another hotel room. The staff was not helpful and quite rude when trying to sort through this issue as was the Expedia representative. I have since escalated this issue to Expedia mgmt. and hoping to get some sort of response and refund. PROCEED WITH CAUTION!!
Stayed 5 nights in Mar 2023

10/10 Excellent

tim

Liked: Property conditions & facilities
Location was great and property was nice
Stayed 3 nights in Mar 2023

8/10 Good

Sol

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

2/10 Terrible

Keith

Travelled with family
Disliked: Amenities
We do not recommend. Firstly, we were not permitted to check-in earlier than 3pm even though we understood a room of the type we had booked to be available. Our overall experience was determined by the room we were allocated. The ground floor and front of the building were extremely noisy through the day and night. Street level passers by literally just oustide the bedroom window could be heard clearly, and were able to look into the room unless the curtains were drawn. Inside the building the noise from other guests in the ground floor reception area and the hallway was overwhelming. We requested another room but were told none other was available for the duration of our stay. It would be hard to believe that this challenge had not been raised before with the hotel management. We have stayed in Paris many times before happily at other hotels. This experience was poor.

10/10 Excellent

OMRAN

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel and location
Very nice hotel excellent staff and very clean.
Stayed 5 nights in Oct 2022

6/10 Okay

Ashlee

Disliked: Cleanliness
Mehh
The room was quite dirty, Wi-Fi never really worked despite taking with the front desk multiple times and had to pay extra data charges on our phones from the Wi-Fi not working.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the room and the proximity this property had to the places we wanted to visit.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed so many things about the property. The service was fantastic, we were greeted with kindness and attentiveness. The staff took us through the normal registry procedures, answered all of our questions and concerns, each room is named after a famous poet, playwright, or ancient literature character. The architecture and interiors were upscale without advertising so. We’d divinely stay here on our next visit.
Stayed 1 night in Jul 2022

4/10 Poor

jia cherng

Liked: Cleanliness
Stayed 5 nights in May 2022

8/10 Good

Dalila Vanessa

Liked: Cleanliness, room comfort
Lovely stay
It’s on a good location, walking distance to several tourist places, shops, and Main Street. Small cozy room, their breakfast Bread was delicious. Staff was friendly.
Stayed 3 nights in May 2022

10/10 Excellent

Jaclyn

Stayed 2 nights in Apr 2022

10/10 Excellent

Anfal

Travelled with family
Liked: Cleanliness, room comfort
Excellent location
It was great
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Noisy
Room quite nice good location nice people useful kitchenette very good shower but very poor soundproofing
Stayed 3 nights in Mar 2022

10/10 Excellent

Maëva

Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Paper thin walls, terrible wifi. Good location though.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
A great stay in Paris!
The hotel is located in a great area, on the champ elysee, the room was great and the staff were amazing!
Stayed 2 nights in Dec 2021

4/10 Poor

WAYNE

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Suite Phillipe Le Bel -- modern two-level one bedroom with very poor and limited facilities. Cannot recommend Too dark in small kitchen cant see to use burners. Induction burners with no instructions. Very, very limited kitchen utensils.Microwave in back of cupboard under sink -- difficult to use. No storage for clothes, no room for suitcases. Bed much too large for space. Have to climb on bed as too tight to wall. No bedside table or shelf for book ar glasses, etc. TV on wall beside bed is very inconvenient. Bathroom is the best room but black mould in shower. Hooks in bathroom for clothes/towels too small wont hold anything. Also, shower leaks and wets the floor quite badly. Very small clothes cupboard with 3 hangers. Very bright with many windows but very stuffy -- windows dont open. Two-teir flat with difficult staircase for older guests. However, the location is just great and the staff is very good. But would never stay in this particular suite again.
Stayed 3 nights in Sep 2021