Hôtel des Andelys

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December 2024
January 2025

Photo gallery for Hôtel des Andelys

Reception
Economy Double Room | Bathroom
Economy Double Room
Economy Double Room
Exterior

Reviews

4.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
18 Rue des 3 Bornes, Paris, 75011
  • Canal Saint-Martin
    6 min walk
  • Place de la République
    9 min walk
  • Place des Vosges
    5 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    46 min drive

Room options

Economy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hôtel des Andelys

Hotel with a 24-hour front desk, a short walk to Canal Saint-Martin
This smoke-free hotel features concierge services, a 24-hour front desk, and free WiFi in public areas.
Hôtel des Andelys offers 27 accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hôtel des Andelys, you're just a quick walk from Canal Saint-Martin. You'll find features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge and luggage storage
  • Within a 10-minute walk of Canal Saint-Martin and Place de la République
Hôtel des Andelys offers its guests concierge services. Public spaces have free WiFi.

This Paris hotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 15.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Andelys Paris
Hotel Andelys
Andelys Paris
Hôtel Andelys Paris
Hôtel Andelys
Hotel des Andelys
Hôtel des Andelys Hotel
Hôtel des Andelys Paris
Hôtel des Andelys Hotel Paris

Hôtel des Andelys Reviews

Reviews

4.4
Rating 10 - Excellent. 17 out of 343 reviews" "
Rating 8 - Good. 49 out of 343 reviews" "
Rating 6 - Okay. 58 out of 343 reviews" "
Rating 4 - Poor. 74 out of 343 reviews" "
Rating 2 - Terrible. 145 out of 343 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Oct 2023

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was small no aircon wifi not working ,when sink turned on poured onto ur feet. When showering they came beating on my door complaing that it was flooding the room below me was told i couldn't use sink shower or toilet . Asked for differnt room was told no. Bed was sleepable
Stayed 2 nights in Sep 2023

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
The hotel is in great location and has friendly staff
Stayed 1 night in Sep 2023

4/10 Poor

Tatum

Travelled with group
Disliked: Cleanliness
it was fine but very noisy, even got woken up in the middle of the night by the fire alarm because one of the staff members burned their food. It's an affordable place but would probably not go back again
Stayed 6 nights in Sep 2023

4/10 Poor

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Jane

Stayed 2 nights in Sep 2023

2/10 Terrible

Lashana

Stayed 2 nights in Sep 2023

6/10 Okay

Darya

Disliked: Cleanliness, property conditions & facilities, room comfort
First and last time
Well I can’t say I didn’t expect it from photos,I was just hoping for a better place It is in the middle of the city and price was cheap for the location but that was all. Wifi wasn’t working, room was super hot, and in case of open window super noisy, no body changed the sheets or give us new towels in 5 days, no shampoo, and toilet condition was awful, I mean with 30€ more a night you can get a lot nicer place However receptionist was a friendly man
Stayed 4 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every Expense Spared
Sure the wifi doesn't work in your room and the desk's response is "oh, ok", but don't worry, you can entertain yourself figuring out what caused each of the many different stains on the walls, or why the plumber mixed up the hot and cold water so that hot water comes out of the tap marked blue and the toilet gets hot when flushed, or maybe identifying that smell (is it just stale cigarette ash, or what?)
Stayed 3 nights in Jul 2023

2/10 Terrible

Sam

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, room and toilet
It was a very bad experience . Uncomfortable room with less features and Non-AC room. Terrible was bad smell coming out from the toilet to the bedroom always. Even the linen , towels and pillow was old and not looking good. Very bad service. We stayed on the fourth floor and we didnt even get WIFI over there.
Stayed 3 nights in Jul 2023

2/10 Terrible

gordon, hollywood

Disliked: Cleanliness, property conditions & facilities
water dripping from ceiling. Internet not working in rooms Hotel has people living in rooms and crying babies throughout. Street noisy and room hot so no sleep pillows are gigantic and can’t be slept on small tile mirror unattached in bathroom No effort by management and would never stay again
Stayed 2 nights in Jun 2023

8/10 Good

Matt

Liked: Staff & service, room comfort
Good location. Cheap 2* hotel
Spent a couple of nights here. Ok as a vase but no wifi in room. Bathroom tired and shower head dirty so didn’t use shower!! Noisy guests appeared to be families
Stayed 2 nights in May 2023

10/10 Excellent

Miguel Fernando

Stayed 2 nights in May 2023

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Got to the hotel to be told "We're full" even though I had booked and paid for the room in March, apparently there was "an error" (not explained what), only just discovered, despite 2 months of me having made the confirmed reservation, and so they didn't have a room. Worryingly, I booked same place also through Expedia for a date in July - is this also unilaterally cancelled? Poor customer service..
Stayed 1 night in May 2023

2/10 Terrible

Lois

Stayed 1 night in Feb 2023

2/10 Terrible

melanie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. Staff were fine at check in. Had to climb a narrow staircase to get to room. Opened door and it smelt of cigarettes and something else very bad. You need to keep window open. Stains on wall and bedding including what i thunk was curry on the duvet. Pullows so high and hard you will get a bad neck. Towels dirty. Bathroom absolutly disgusting. And tou can hear everytime someone flushes the loo as there are at least 3 other toilet pipes comming into the bathroom. Shower head not attaced and has water coming iut of the side. Room was so bad (i have been in better places in 3rd world countries in the back end of nowhere that do bot cater for tourists). Nobody on reception at night or first thing in the morning. Room was that bad, decided to leave as soon as could so booked a coach to return home the following morning, couldnt talk to reception as there was nobody there. Rang expedia they were so helpful and got a full refund for the nights didnt stay.
Stayed 4 nights in Sep 2022

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TLDR Highlights- staff and location were amazing. Low points- cleanliness was non existent, and the water closest was rather revolting. After reading other reviews, we were expecting the hotel to be small and probably not the cleanest. It was very small, which is fine bc we rly were only there to sleep and shower. The water closet on the other hand was dreadful. It smelled vile, was moldy, and there was a giant hole in the wall connecting it to our room. The shower head isnt connected to anything, so to wash longer hair comfortably, youll need a pal to hold the shower head up. The pillows for the bed more closely resembled couch cushions & were not comfortable to sleep with. I ended up just sleeping laying flat without a pillow bc it was more comfortable than using the ones provided. Our room was on the very top floor, and the stairs sucked, but we knew there was no elevator. Our room door didnt shut all the way, but it did still lock. The website said that the hotel has a restaurant, but it does not. Additionally, we were provided with 2 bars of soap so def bring your own. The staff was very kind and helpful. We checked in right on time, and the staff spoke both english and french with us. Everytime we ran out, the staff was downstairs to greet us when we came back. Honesfly, the staff was amazing. The walls are very thin, so we were woken up early every morning with other visitors trying to lock their doors.
Stayed 4 nights in Aug 2022

8/10 Good

Andrew

Liked: Staff & service
Paris
This is a value for money hotel, if somewhat basic. The staff are very frienfly/helpful and thr hotel is in a good location
Stayed 1 night in Oct 2021

6/10 Okay

Malcolm

Disliked: Cleanliness, property conditions & facilities, room comfort
I wouldn’t recommend it.
The worst hotel room I have ever stayed in. My partner had a shower with the toilet door open and I got wet whilst led in bed! No facilities whatsoever. No wardrobe, just a table with one chair. And a dirty bed ... On the plus side Very central And cheap
Stayed 5 nights in Oct 2019

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnot stay was so disgusting awaiting refunded
Stayed 2 nights in Oct 2019

6/10 Okay

Amie

Stayed 3 nights in Oct 2019

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A bad experience in the city of love
It was a bad experience because the pictures are not like the reality of the rooms. First of all, I want to say that the staff in the hotel is very kind, they treat you well and with respect. However, the hotel is not clean as it should be, the towels smelled bad, the bathroom was not clean at all, they never cleaned the room (I was there for 5 days and they never cleaned anything). You can see in the corners of the room the accumulated dust for years!!! And the bottom of the toilet was “tainted”. The shower in the bathroom has no curtains so when you use it everything gets wet!!! It’s very disgusting. By the other side the hotel is well located, you will find a metro station nearby and the neighborhood is calm. I know it’s a cheap hotel but this does not justifies the bad clean conditions. I cannot recommend this place and I will never come back again to that place.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Wow Orbitz, you need to remove this property from your listings. Not sure how I ever booked this, but don't let the lobby pictures fool you. It was disgusting. The green room was dirty, stains on sheets, and the bathroom is a combo toilet & shower. so gross. Mold all over the ceiling. Stay at a hostel instead.
Stayed 1 night in Aug 2019

2/10 Terrible

Traveler2019

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Positives:property close to bus & metro.Staff kind enough to carry our heavy luggage up & down stairs. We only found out that there is no elevator after we got there.staff kicked out some really drunk and loud guests.Property owned by a family & the lady who cleans rooms was nice.They let us store our luggage for the afternoon after check out.I asked for soap&extra bed cover sheets and they gave me.If you just want a place to sleep and don't care about anything else,this is for you. Negatives:the rate should have been much lower given the quality of this place.I've stayed at another excellent 3 star hotel for the same price only a few days before.This place is old & not renovated well.run down,bathroom always smelled in the first room (2nd night was in another room and was better).Acoustics really bad. Doors are heavy when you open & close them.small rooms, narrow stair & hallway.No iron. Worst part: the 1st night we called to ask some questions.one of them was whether we can cancel the 2nd night IF we wanted.The guy said yes, without giving any details.We never said or confirmed that we want to cancel.Expedia says this reservation is non-refundable, so we decided to stay. We went out the second day, left our stuff in the room as usual, closed luggage but had stuff like shoes out by the bed.We got back late, found that they checked us out & put our stuff in storage.they said it's because we "cancelled" the 2nd night. we were shocked.after arguing,they gave us another room.
Stayed 2 nights in Sep 2019