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Porta Hotel del Lago

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Porta Hotel del Lago

Property grounds
Aerial view
Standard Double Room, 2 Double Beds | Terrace/patio
Basic Suite, Garden View | Balcony
Lake

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Spa

Explore the area

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola
  • Multiple Use Area Lake Atitlan Basin
    1 min walk
  • Lake Atitlán
    4 min walk
  • El Bistro
    4 min walk
  • Quetzaltenango (AAZ-Los Altos)
    115 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Suite, Garden View

Basic Suite, Garden View

Basic Suite, Garden View

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Lake View

Deluxe Double Room, 2 Double Beds, Lake View

Deluxe Double Room, 2 Double Beds, Lake View

  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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The price is €182
for 1 room
includes taxes & fees
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About this property

Porta Hotel del Lago

Family-friendly hotel with a fitness center and a sauna
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Porta Hotel del Lago offers 100 accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Porta Hotel del Lago's great location gets high marks from our customers. During your stay, you're just a quick walk from Lake Atitlán. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes a gym, a sauna, and a playground
  • Guests have great things to say about the helpful staff and the location
  • Steps from Multiple Use Area Lake Atitlan Basin and 4 minutes by foot from Lake Atitlán
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Porta Hotel del Lago offers its guests a children's pool, an outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4725 square feet (439 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the family-friendly Porta Hotel del Lago. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Panajachel hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.
Porta Hotel del Lago has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: USD 12-20 for adults and USD 10-15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike parking
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • A hot tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference centre (4725 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • In-room accessibility
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to October 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Porta Hotel del Lago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Porta Hotel del Lago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 920 reviews" "
Rating 8 - Good. 289 out of 920 reviews" "
Rating 6 - Okay. 110 out of 920 reviews" "
Rating 4 - Poor. 39 out of 920 reviews" "
Rating 2 - Terrible. 28 out of 920 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Oscar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Some areas are not available at all.
Stayed 2 nights in Sep 2024

8/10 Good

Teheli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite comfortable. Very clean and the staff were quite helpful and kind.
Stayed 3 nights in Sep 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jofred

Travelled with family
The property has a beautiful view of the lake and the volcano. The staff were really friendly and easy to talk to. We got stuck in the elevator for about 5 minutes and they fixed the problem really quick and gave us a complementary drink on the house. However, we did not enjoy much of the hot tub the second night of our stay. Not sure what the issue was but we were told that they could not have the jets and the water coming from waterfall on at the same in order to save water but the previous night they did do that. Other than that everything was amazing and beautiful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yahel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper nice
Stayed 1 night in Aug 2024

8/10 Good

Jenniffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our suite was absolutely stunning!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the lake, good service
Stayed 2 nights in Aug 2024

4/10 Poor

Anastasia

The hotel was very outdated, the front desk was nice. But they made sure we were out the hotel at 11 even asking if we could pay more to extend our check out
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, convenient location, safe parking, with friendly service. Great option for Pana!
Stayed 1 night in Aug 2024

10/10 Excellent

Elba, Franklin Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view, the tranquility, the staff was helpful
Stayed 2 nights in Aug 2024

8/10 Good

Luis, San Jose

Travelled with family
Liked: Cleanliness, staff & service
Great hotel good staff but the room needs upgrade
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view people friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

David, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful, felt really safe and would stay at this hotel again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lina

Stayed 3 nights in Jul 2024

10/10 Excellent

Lina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff and great views!
Stayed 3 nights in Jul 2024

4/10 Poor

Lilian

Travelled with family
Disliked: Amenities, property conditions & facilities
Necesita mejorar la calidad de los cuartos
Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yuderka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Jul 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff very polite
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion
Stayed 1 night in Jul 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice view
Stayed 2 nights in Jul 2024