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Copthorne Hotel Palmerston North

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel Palmerston North

Bar (on property)
Property entrance
In-room safe, desk, iron/ironing board, free cots/infant beds
View from room
Junior Suite | Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
110 Fitzherbert Avenue, Palmerston North, 5301
  • The Square
    6 min walk
  • Palmerston North Convention Centre
    8 min walk
  • City Library
    8 min walk
  • Palmerston North (PMR-Palmerston North Intl.)
    12 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Twin

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Copthorne Hotel Palmerston North

Palmerston North hotel in West End with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Copthorne Hotel Palmerston North offers 76 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Palmerston North. During your stay, you're just a quick walk from The Square. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Jimmy Cooks Kiwi Kitchen
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, 4 meeting rooms, and laundry facilities
  • Onsite recreation includes a gym
  • Within a 10-minute walk of The Square and Palmerston North Convention Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness center, a library, and a garden are also featured at the business-friendly Copthorne Hotel Palmerston North. Free self parking is available.

This Palmerston North hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Jimmy Cooks Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen
  • Jimmy Cooks Bar

Things to do

  • Bike parking
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Portable fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Renovations and closures

The property will be renovating from December 11 2023 to February 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Copthorne Hotel Palmerston North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 387 out of 1001 reviews" "
Rating 8 - Good. 373 out of 1001 reviews" "
Rating 6 - Okay. 161 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kingsley

Business traveller
Liked: Cleanliness
Renovation's happening
Stayed 2 nights in Apr 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I would have liked information of shoppping a map of town just information of your restaurant ect TV also
Stayed 3 nights in Aug 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Handy to city
Stayed 1 night in Jul 2024

6/10 Okay

Fayln

Travelled with family
Disliked: Amenities, property conditions & facilities
The condensation in our room was sppalling. And also reception thought we were leaving without paying, when the husband was only going to get the car for the luggage!
Stayed 2 nights in Jul 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy.
Stayed 1 night in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Stayed 1 night in Jul 2024

4/10 Poor

Heidi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So many noises. Very basic room.
Stayed 2 nights in Jul 2024

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like a cold shower on a freezing morning to start the day, Construction going on with loads of noise.Outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slight gate problem only negative.
. Nice hotel, being refurbished, but the works did not affect us. Good service, nice breakfast with our extra of poached eggs well cooked. Only thing we found odd was that one of the gates was closed during the day, so that when WE called an UBER, they had trouble getting in (and, of course THEY didn't have the code, so had to go all the way round to the other gate). That meant we got charged a "waiting" fee, which was irritating.
Stayed 2 nights in Jun 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, friendly staff
Great room, friendly staff. Noisy construction right next to us meant a shorter sleep in tho. Great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Trevor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and good parking
Stayed 2 nights in Jun 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jun 2024

8/10 Good

Karen

Handy location . Off street free parking . Clean rooms . Handy to walk township .
Stayed 1 night in Jun 2024

10/10 Excellent

Shalu

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

ROBIN

Stayed 1 night in May 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really surprised about how nice this stay was! The room was great and bed was fantastic! Staff were lovely and bar downstairs was great! Only bad thing to say was the hallway was very loud, could hear everyone walking and talking throughout the other nigh, otherwise highly recommend and would definitely stay again!
Stayed 2 nights in Apr 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good during my stay thankyou
Stayed 2 nights in Apr 2024

4/10 Poor

Janice

Travelled with family
Disliked: Staff & service, property conditions & facilities
They have construction going on so you could hear the work through the walls they should have let guests know give a heads up at least Our room was not serviced we asked for servicing staff had gone home so then asked for fresh towels didn't get them the first time but had to ask twice We asked for a late check out due to the service not given they gave us and hour but nothing else no options to accommodate or apologise Disappointed in stay hope this was a one off
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024