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Arlo NoMad

4.0 star property
VIP Access

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Photo gallery for Arlo NoMad

Premium bedding, in-room safe, iron/ironing board, free WiFi
Bar (on property)
Room, 1 Queen Bed, Terrace
Sun deck
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

Map
11 East 31st Street, New York, NY, 10016
  • Empire State Building
    ‪3 min walk‬
  • Madison Square Park
    ‪6 min walk‬
  • Macy's
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed, Terrace

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed, Terrace

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Urban)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed (Urban)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Corner

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed, Corner

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Accessible Bunk)

Room (Accessible Bunk)

Room (Accessible Bunk)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Bunk)

Room (Bunk)

Room (Bunk)

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (City)

Room, 1 Queen Bed (City)

Room, 1 Queen Bed (City)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City)

Room, 1 King Bed (City)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Sky)

Room, 1 King Bed (Sky)

Room, 1 King Bed, View (Sky)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, View (Sky.)

Room, 1 Queen Bed (Sky.)

Room, 1 Queen Bed, View (Sky.)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Arlo NoMad

Hotel with a rooftop terrace, a quick walk to Empire State Building
This smoke-free hotel features a snack bar/deli, a rooftop terrace, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Arlo NoMad offers 249 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of Arlo NoMad's great location. During your stay, you're just a quick walk from 5th Avenue. Features include free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Valet parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Empire State Building and 6 minutes by foot from Madison Square Park
  • Cats and dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour business center and 6 meeting rooms are available. A rooftop terrace, a library, and gift shops/newsstands are also featured at the boutique Arlo NoMad. For a fee, parking is available.

This 4-star New York hotel is smoke free.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 75 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 75 per stay
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Arlo Nomad Hotel New York
Arlo Nomad Hotel
Arlo Nomad New York
Arlo NoMad Hotel
Arlo NoMad New York
Arlo NoMad Hotel New York

Arlo NoMad Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 986 out of 1557 reviews
Rating 8 - Good. 311 out of 1557 reviews
Rating 6 - Okay. 148 out of 1557 reviews
Rating 4 - Poor. 60 out of 1557 reviews
Rating 2 - Terrible. 52 out of 1557 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joanne

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room is not as showed. Way too small than the picture

6/10 Okay

Milanne Jeanne

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky room with view of the empire state was worth the extra money. Excellent hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, easy stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!!
I love this hotel!!! I've stayed here twice now and have had a great experience both times. The front desk is friendly, the area is incredibly walkable and close to lots of things to eat and do, and the hotel is safe and secure!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cashield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, clean property and very helpful/friendly staff. I will definitely book again
Stayed 2 nights in Dec 2024

10/10 Excellent

Paramjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small, but location was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and would come back again
Stayed 3 nights in Dec 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

4/10 Poor

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were excited to stay at the Arlo. We come to NYC every year at the same time. Unfortunately this hotel fell very short. The rooms, though small, were fine. But the air vent was the absolute loudest I’ve ever had in a hotel. It woke us up every 30 minutes. The coffee bar upfront was closed all weekend. And the one time we went for cocktails in the restaurant, there was no bartender. The elevators were brutal, and there was often only 1 running. $500-$600 per night is tough to stomach already… but it’s Christmas in NY. So I get it. But if you’re going to play in that class of hotel then you need to get the basics right. Will not be staying again. I will, however, say that the staff that was working was always friendly and kind. This review is not a reflection on the people working there!
Stayed 3 nights in Dec 2024

6/10 Okay

Brian

Travelled with partner
Disliked: Amenities, property conditions & facilities
In a good location. Convenient to 5th avenue . Rooms were tiny. Ours wasn’t ready even by 3 pm then put in room with broken shower and broken blinds. Luggage sent to wrong room. Had to move rooms again. Elevators very slow. Not many amenities - basic diner restaurant, snack shop closed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms are small they are comfortable and have everything you need. The common areas are very nice and provide extra space if needed. The staff were very friendly and helpful. This is an excellent and well priced option especially for a short visit.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Nov 2024

4/10 Poor

Barbara

Liked: Cleanliness
Disliked: Property conditions & facilities
Over priced hotel room with resort fees of no value.
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashley, Westbury

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely visit again
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Karyn

Travelled with partner
Liked: Cleanliness
View of the empire state building from the rooftop
Stayed 4 nights in Dec 2024

10/10 Excellent

Glen

Stayed 1 night in Nov 2024

6/10 Okay

Don

Disliked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arlo Nomad
We always love staying at Arlo Nomad. Terrific location and the staff is incredible. Special shoutout to Brianna for being so kind and helpful. We will see y’all soon!
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!! Quiet and excellent location!!
Stayed 2 nights in Dec 2024