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"Most said before, it's fine, it's conveniently placed for popping into the nice parts of the city and also transport back to airport. One or two odd d ... " More

By a verified traveller on Tue 31 Oct 2017

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Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use, City View

Bed Count 1 King Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Suite (1 pax)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at UR Palacio Avenida, you're just a quick walk from Plaza Espana. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes archery
  • Steps from Ferrocarril de Soller Train Station and 4 minutes on foot from Olivar Market
  • Local-area shuttle service available for a fee

UR Palacio Avenida ratings based on 44 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for UR Palacio Avenida

Everyone (8) Couples (20) Family (3) Friends (8) Other (2)
3 out of 5

Fine for an overnight stay.

Pros: Ease of return to airport.
Cons: Why is the loo roll holder so far away from the toilet? You just wouldn't.
Location: Not the best part of the city - but great for transport links.
Most said before, it's fine, it's conveniently placed for popping into the nice parts of the city and also transport back to airport. One or two odd design decisions in the room - overall feels quite dark. Clean, comfy bed and very good price. Lovely staff. Bus back to airport just across the road.

Posted by , from Notts, UK on 31 Oct 2017

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Comment from Hotel Management

3 Nov 2017 by Reception Manager

Dear guest, Thank you for sharing your comment with us. I will share your comments with our UR Palacio Avenida team. Hoping to accommodate you in the near future, Best regards, Eva Mª Hidalgo Reception Manager

3 out of 5

Mixed experience - don't stay more than 2 nights

Pros: Friendly staff and quality of breakfast
Cons: Provide somewhere that guests can sit outside in the summer afternoons and early evenings in the shade/. Put a smaller bed in room 1704 immediately.
Location: Right next to the underground 'intermodal' train station bus and subway - a 10 minute walk into the heart of the old town
The first room we were given was narrow and had such a long bed that there was a 30cm gap to reach the bathroom - at least we are both fairly slim! We were moved to a small suite after that first night, which had a different quirky layout, but at least had easy access to the bathroom. There is no restaurant or bar at the hotel, and no 'working' terrace where one can sit in the shade and drink a coke - the terrace is a vacant space with wooden decking on the roof, with no means of access that we could see. There is room service until 10:30pm however they cannot deliver tea or coffee to your room, and there is no Starbucks or similar anywhere nearby. There are plenty of bars in the square that serve good coffee thank goodness, however it's nice to spend one or two evenings in one's hotel. The staff are very friendly and the breakfast was consistently good. Overall, this hotel is suffering from serious under-investment. Had I not paid in advance to save a little money, we would have moved after 2 nights. And the price I did pay was far to expensive for the facilities - it's simply not a 4 star city hotel.

Posted by , from UK on 31 Jul 2016

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3 out of 5

don't get superior room

Decided to upgrade to superior but were disappointed. Bathroom was large but in bedroom the bed was in the middle of the room with trip hazard aerial attached to TV. Room was not clean and dark and dingy. Wouldn't stay again

Posted by on 9 Mar 2015

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5 out of 5

Very nice hotel and friendly staff

Found this hotel much better than the reviews gave the impression. Staff were friendly and professional. Hotel is very nice & quality of the rooms are very good. Location is great for exploring the city, everything is only a short walk away. Breakfast was lovely

Posted by on 28 Sep 2014

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5 out of 5

THE PERFECT HOTEL IN PALMA DE MALLORCA.

We had a great staying at Palacio Avenida Hotel. Location is perfect, in Palma city center near everything you are looking for in the city. Staff is great, very helpful about anything you need. About Rooms, they are very comfortable and spacious. When we come back to Mallorca, we definitely will stay at Palacio Avenida Hotel.

Posted by on 16 Sep 2014

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3 out of 5

Ok for single night stay

Only a single night stay at beginning of holiday on island. disappointing the bar was closed for renovation, only told on arrival after long trip, a drink would have been good.

Posted by on 1 Sep 2014

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4 out of 5

Perfect Hotel for a city break

We were in Palma for 4 days, 3 nights & cannot fault the hotel. The location is perfect, opposite the bus stops, 3 mins from the train station & in close proximity to a lot of fast food places. The hotel staff were wonderful, very accommodating. They arranged an early check-in for us and all of our requests were met. There was a good selection at breakfast and it didn't finish until 11am, so you can have a lie-in. The room was very contemporary, small, but the space was used well. Our room over looked the park/main square. I would definitely stay here again, if they considered a building a swimming pool, it would be perfect.

Posted by on 11 Aug 2013

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3 out of 5
Sehr nettes Personal, Lorenzo an der Reception sehr hilfsbereit. Wunderbares Frühstücksbuffet. Immer wieder frisch aufgefüllt. Zimmer ruhig dank guten Fenstern. Lage super. Nähe Flughafenbus, lokale Busse, Zentrum. Leider sehr verschmutzte Teppiche im Korridor und Zimmer. Badezimmeraparaturen verkalkt. Dunkle, unfreundliche Korridore. Keine Bar am Abend.

Posted by on 11 May 2023

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Comment from Hotel Management

20 Aug 2023 by UR Palacio Avenida team

Liebe Paula Hess,Danke, dass Sie Ihre Erfahrungen mit uns teilen, alle Rückmeldungen unserer Gäste sind ein wertvolles Instrument für uns, um uns Tag für Tag zu verbessern.In Bezug auf die Teppiche, freuen wir uns, Ihnen mitzuteilen, dass wir in den Prozess der Renovierung des Hotels, um unsere Einrichtungen zu verbessern und wir nehmen zur Kenntnis, Ihre Kommentare über die Bar-Service am Abend in der Zukunft zu verbessern.Nochmals vielen Dank für Ihren Kommentar und Ihre Erwähnung von Lorenzo, wir werden es an ihn weiterleiten.Mit freundlichen Grüßen,UR Palacio Avenida Team

4 out of 5
Very basic, good location.

Posted by on 14 Apr 2023

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4 out of 5
Chambre pas prête avant 15h, mais ceci était communiqué. Longue queue à l’accueil

Posted by on 10 Oct 2022

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at UR Palacio Avenida. Parking is available for a fee. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 9 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Palma de Mallorca Son Fuster Station (3.9 km / 2.4 mi)
  • Metro station: Intermodal Station (0.1 km / 0.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

UR Palacio Avenida offers 68 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 26-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

UR Palacio Avenida has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Archery on site
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Secured self-parking fee: EUR 20 per day
  • Nearby parking fee: EUR 20 per day(328 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • UR Palacio Avenida
  • UR Palacio Avenida Adults
  • UR Palacio Avenida Adults Hotel
  • UR Palacio Avenida Adults Hotel Palma de Mallorca
  • UR Palacio Avenida Adults Palma de Mallorca
  • UR Palacio Avenida Palma De Mallorca Majorca
  • Ur Palacio Avenida Hotel Palma De Mallorca
  • UR Palacio Avenida Adults only
  • UR Palacio Avenida Hotel
  • UR Palacio Avenida Adults Only
  • UR Palacio Avenida Palma de Mallorca
  • UR Palacio Avenida Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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