"Very good location in Palma old town as very close to everything but up a really quiet lane. Lovely room (105) with a large balcony, good air con and ... " More
2 Aug 2019 by Irene Ballesteros Experience Manager
Dear Guest, Thank you for taking the time to share your experience at Icon Rosetó Hotel. We are delighted to hear that our guests were impressed with the service as well as our rooms. On the other hand, we are sorry to hear that you faced some service issues during your breakfast. The quality mentioned in your comments indeed does not reflect the usual standards that we hold in Icon Hotels, I really apologized for all the inconveniences and please be assured that your comment has been taken into consideration with the food and beverage manager, your feedback is very value for us, and once again thank you. My apologies for not been able to offer you a pleasant breakfast service and if you decide to give us a second chance and come back in the future, you can be sure we will do our best to give you a 100% satisfactory experience. Thanks again for your feedback.
27 Feb 2019 by Alba Aguilella
Thank you for the outstanding review, Arvid89! We are delighted to hear that your experience with us was so wonderful! We strive to make all our guests feel welcome and relaxed during their time with us. We are also delighted to read that you enjoyed our traditional Majorcan Breakfast, we are agree with you it is delicious 😊 It was our absolute pleasure having you and we do hope that we may have the opportunity to welcome you back to ICON Rosetó in the future, this is your home. Have a beautiful day, and thanks again for sharing and we will love to welcome you again! Warm regards on behalf of the whole team. Alba Aguilella Experience Manager Icon Hotels by Petit Palace.
12 Aug 2024 by Maylene De Leon
Dear Damiano,Thank you for the perfect rating that you have given us. We appreciate that you took your time to share you feedback regarding your recent stay with us.We are glad that had a wonderful experience staying with us. Our goal is to make sure all our guests feel at home and enjoy their time.Thank you for choosing ICON Roseto. We look forward to your next visit.Best regards,Maylene De LeonExperience ManagerICON Roseto
25 Jul 2024 by Maylene De Leon
Dear Aurelia Alexia,Thank you so much for the perfect score and kind words that you have given us. We are grateful for the time you spent to share your thoughts about your recent stay with us.We are truly pleased knowing that you had such a great experience staying in ICON Roseto. Our goal is to make sure we provide quality service to all our beloved guests.Thank you for choosing ICON Roseto. We look forward to your next visit.Best regards,Maylene De LeonExperience ManagerICON Roseto
8 May 2023 by Tanya Lazarova Guest Experience by ICON Roseto
Dear Nadja,Thank you for letting us know how your stay at hotel ICON Roseto went. It is a pleasure to see you had a fantastic stay.Looking forward to welcoming you back again.Best regards,Tanya LazarovaGuest Experience by ICON Roseto
21 Sep 2022 by Irene Ballesteros Experience Manager
Dear Dominique,Thank you very much for your fantastic review of our hotel. We are proud to have been able to meet your expectations, we are very happy that you had a wonderful stay. We hope to see you again in what is already your home in Palma de Mallorca. Best regards
23 Jul 2021 by Nabil
Dear guest, Thank you very much for choosing Icon Rosetó for your stay in Palma. We are so glad to see you had a lovely stay with us.! Kind regards.
29 Sep 2020 by teresa
Thank you Erika for your comment and for the score you gave us ;). It is our pleasure to know we do satisfied your expectations. Wish to welcome you back again soon . Please receive our deepest apologizes for the delay in our reply, Kindest regards.TeresaT.Superhost
29 Nov 2019 by irene Ballesteros
Liebe Gäste, vielen Dank für Ihre fantastische Bewertung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt im Icon Rosetó Hotel rundum genossen haben. Unser Team hat sich sehr über Ihre freundlichen Worte gefreut und weiss diese sehr zu schätzen. Mit besten Wünschen, Irene Ballesteros Experience Manager Icon Rosetó by Petit Palace
16 May 2019 by Alba Aguilella
Sehr geehrter Kunde, Danke für die fantastische Kritik, Es war exzellent, dass er einen exzellenten Aufenthalt bei uns hatte und dass er von unserem Frühstück und Restaurant profitiert hat. Wir freuen uns, dass unser Team Sie während Ihrer Zeit in unserem Hotel willkommen und geschätzt gemacht hat. Wir bemühen uns, alles zu tun, um unseren Gästen ein unvergessliches Erlebnis zu bieten. Wir können nicht bis zu Ihrem nächsten Besuch warten, damit wir bald ein weiteres stellares Erlebnis mit Ihnen teilen können! Haben Sie einen schönen Tag! Alba Aguilella Experience Manager ICON Rosetó by Petit Palace