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Hotel Riu Festival

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Festival

Minibar, free WiFi, bed sheets
Porch
Outdoor pool, pool umbrellas, pool loungers
Reception
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Camino de las Maravillas, n°7, Palma de Mallorca, Palma de Mallorca, Mallorca, 07610
  • Playa de Palma
    5 min walk
  • La Porciuncula Church
    6 min walk
  • El Arenal Beach
    8 min drive
  • Palma de Mallorca (PMI)
    10 min drive

Room options

View all photos for Double Room, Balcony, Sea View

Beach/ocean view

Double Room, Balcony, Sea View

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Grand Double Room, Balcony

Minibar, free WiFi, bed sheets

Grand Double Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Beach/ocean view

Double Room, Balcony

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Riu Festival

Hotel for sandy fun and salt air, near El Arenal Beach
When you stay at this beach hotel you can enjoy umbrellas and sun loungers. Housekeeping is available on request.
Hotel Riu Festival offers 238 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Riu Festival. During your stay, you're just a quick walk from Playa de Palma. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Main Restaurant, a buffet restaurant that serves local and international cuisine
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Onsite recreation includes bike rentals
  • 8 minutes by car from El Arenal Beach and 10 minutes from Plaza Espana
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Hotel Riu Festival.

This 4-star Palma de Mallorca hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Main Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
Lobby bar - Onsite bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Main Restaurant
  • Lobby bar

Things to do

  • Bike rentals
  • Bike storage
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe (surcharge)
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar and geothermal energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Riu Festival
Hotel Riu Festival Playa de Palma
Riu Festival
Riu Festival Hotel
Riu Festival Playa de Palma
Hotel Riu Festival Playa De Palma, Majorca
Hotel Riu Festival Playa De Palma Majorca
Hotel Riu Festival Hotel
Hotel Riu Festival Palma de Mallorca
Hotel Riu Festival Hotel Palma de Mallorca

Hotel Riu Festival Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 308 reviews" "
Rating 8 - Good. 97 out of 308 reviews" "
Rating 6 - Okay. 18 out of 308 reviews" "
Rating 4 - Poor. 4 out of 308 reviews" "
Rating 2 - Terrible. 3 out of 308 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very clean with lovely rooms. Our stay was half-board and the food was fantastic with buffet style service, could eat as much as you wanted! The dining staff were lovely and very attentive. Compliments must go to the chefs! Cleaning service was great with friendly housemaid staff. A special thank-you to the housemaid who arranged for an extra pillow after I had asked the reception three times with no joy. Should have gone straight to the housemaid. Only downsides were the hotel next door could be a bit noisy but our stay was during Euro 24 so this could have been a factor. Also no iron available as stated in the hotel room information. On the whole 10 out of 10!
Stayed 8 nights in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Really lovely staff - on reception and in the restaurant and bars. I checked-in really late and out really early with no problem at all. Housekeeping great too - did the room while I was at breakfast. Loved the buffets. Great location for the beach - you get some party goers but I quite liked that atmosphere and i never lost any sleep from them. Less than 10 minutes and €20 to the airport, less than an hour and €2 to palma city - and the bus stop is nearby too.
Stayed 3 nights in Jun 2024

8/10 Good

Lorenzo

Stayed 3 nights in May 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in May 2024

8/10 Good

Francesc

Liked: Staff & service, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Yogesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! With multiple dining options. As well as very insightful and helpful staff! Shout out Claudio, he was extremely helpful with all our questions.
Stayed 3 nights in May 2024

10/10 Excellent

Cheong Sik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean environment with 3 meals included. Walkable distance to the beach and bus stop heading to Palma centre.
Stayed 3 nights in Apr 2024

8/10 Good

Colleen

Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Stayed 5 nights in Apr 2024

10/10 Excellent

Elise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love It!
Loved everything about this hotel especially for first time trip to Spain - room was a great size, comfortable, and clean, half-board breakfast and dinner were delish, convenient location, and superb staff who were all perfectly hospitable!!!
Stayed 3 nights in Apr 2024

8/10 Good

Mark

Stayed 1 night in Mar 2024

10/10 Excellent

Timothy Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an extra short notice holiday this was perfect. Reduced crowds enabled us to see the sights and visit locations that otherwise would be challenging logistically in high season. Can't pick the weather which was changeable however there was enough good weather to make the whole experience enjoyable
Stayed 7 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Andrew

Liked: Staff & service, amenities, property conditions & facilities
It was a quiet and peaceful enough stay but the breakfast options could be more varied.
Stayed 8 nights in Jan 2024

10/10 Excellent

Nora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jill, Manchester

Stayed 6 nights in Jan 2024

10/10 Excellent

Saumya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Buffet spread and staff services are absolutely spot on. Do recommend going in for the full board option.

8/10 Good

jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how close this is to the airport and the rooms were overall comfortable. We didn't like that if you purchase the plan that includes dinner, you are forced to buy drinks with your meal, even water, and you will be reprimanded if u try to bring your own. This should have been comveyed at check in so we were caught off guard when we went to dinner, THEN found out this little detail. There is nothing at the restaurant entrance that says no drinks either. It was just awkward. Next time, we'll eat elsewhere to avoid the hassle.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful! Amazing service! Great food! Clean! We loved this hotel and will be back with our families! Thank you for the hospitality we will always remember your kindness! Wishing you all the very best from your Canadian friends now family!! Gracias!
Stayed 3 nights in Oct 2023

6/10 Okay

Kirstin

It was fine for a cheap holiday. Would have been disappointed if it had been priced any higher .
Stayed 7 nights in Oct 2023

2/10 Terrible

callum

Stayed 3 nights in Aug 2023

8/10 Good

María Consolación Molina

Stayed 6 nights in Aug 2023