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Hotel Basílica

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Basílica

Reception
1 bedroom, premium bedding, down duvets, memory-foam beds
Reception
Duplex (Suite duplex) | Living room
Point of interest

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Carrer de Can Troncoso 3, Palma de Mallorca, Illes Balears, 07001
  • Basilica of St. Francis
    1 min walk
  • Palma Town Hall
    4 min walk
  • Plaza Mayor de Palma
    5 min walk
  • Palma de Mallorca (PMI)
    15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, City View

1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Double Room, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex (Suite duplex)

Duplex (Suite duplex) | Living room

Duplex (Suite duplex)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Terrace

Terrace/patio

Standard Double Room, Terrace

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Basílica

Hotel with a rooftop terrace, a quick walk to Cathedral of Santa Maria of Palma
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area, and a seasonal outdoor pool.
Hotel Basílica offers 38 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Basílica. During your stay, you're just a quick walk from Cathedral of Santa Maria of Palma. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the area's walkability and the overall condition of the property
  • Within a 10-minute walk of Cathedral of Santa Maria of Palma and Passeig del Born
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 344 square feet (32 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hotel Basílica.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel (fines may apply for smoking in non-smoking areas).

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Hotel Basílica has a restaurant on site.

Languages

English, French, German, Italian, Romanian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (344 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height door lock
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Heating
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 34-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Hotel Basílica offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Basílica Hotel
Hotel Basílica Palma de Mallorca
Hotel Basílica Hotel Palma de Mallorca

Hotel Basílica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 422 out of 474 reviews" "
Rating 8 - Good. 49 out of 474 reviews" "
Rating 6 - Okay. 2 out of 474 reviews" "
Rating 4 - Poor. 0 out of 474 reviews" "
Rating 2 - Terrible. 1 out of 474 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in beautiful surroundings and excellent people working in hotel. Couldn’t have been more helpful and kind.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nirupa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Staff were brilliant
Stayed 2 nights in Aug 2024

10/10 Excellent

Warwick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I chose this hotel due to its ideal location for exploring the city. The room was clean and the staff were helpful. The breakfast were excellent. We were glad that we did not have a car with us, as parking would have been at some distance from the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Stayed 6 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Tony

Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Stayed 2 nights in Jul 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Great location, friendly professional staff, hotel is spotless.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria Carolina Uribe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is the best
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly. Location was ideal.
Stayed 6 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal, the space was quaint and the rooftop patio was breathtaking.
Stayed 3 nights in Jun 2024

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hotel Basilica. Fabulous location. Very walkable to everything in Palma. Rooftop pool is great albeit not many spots to sit. The best part was the amazing staff. So friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

brianna

Stayed 4 nights in May 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, welcoming staff, wonderful location
Stayed 4 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Leeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved Hotel Basilica in Palma. It is tucked away beside the Basilica de Sant Francesc on a tiny street within walking distance to the Cathedral and the waterfront. We only had one night there but wished we could stay longer. The hotel is lovely and has an aura of relaxation. The lobby is beautiful and they offered us drinks on arrival. They also have a swimming pool and a bar. The breakfast was wonderful with a lot of cold and hot options. The staff were super helpful and friendly. They recommended a delicious tapas restaurant nearby for our dinner. We will definitely go back there soon!
Stayed 1 night in Apr 2024

10/10 Excellent

Louise, Stockport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, exceptional service. Could not recommend enough
Stayed 3 nights in Apr 2024

10/10 Excellent

Jerald, Lafayette Hill

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Miguel and his team were so welcoming, it was a fantastic 4 day stay and we would definitely return
Stayed 3 nights in Apr 2024