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Alua Leo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alua Leo

Snack bar
Minibar, desk, blackout curtains, free cots/infant beds
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
C/ Manuela de los Herreros nº12, Can Pastilla, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    3 min walk
  • Palma Aquarium
    6 min walk
  • Platja de Can Pastilla
    9 min walk
  • Palma de Mallorca (PMI)
    9 min drive

Room options

View all photos for Double Room, Balcony (1 adult + 1 child)

Minibar, desk, blackout curtains, free cots/infant beds

Double Room, Balcony (1 adult + 1 child)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room, Balcony, Sea View (2 adults + 1 child)

Minibar, desk, blackout curtains, free cots/infant beds

Superior Double Room, Balcony, Sea View (2 adults + 1 child)

  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room Single Use, Terrace

Terrace/patio

Superior Double Room Single Use, Terrace

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, Terrace (2 adults + 1 child)

Terrace/patio

Superior Double Room, Terrace (2 adults + 1 child)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Pool View (2 adults)

Minibar, desk, blackout curtains, free cots/infant beds

Double Room, Balcony, Pool View (2 adults)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room, Balcony, Sea View (2 adults)

Minibar, desk, blackout curtains, free cots/infant beds

Superior Double Room, Balcony, Sea View (2 adults)

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Balcony, Sea View

Minibar, desk, blackout curtains, free cots/infant beds

Superior Double Room Single Use, Balcony, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use, Balcony, Pool View

Minibar, desk, blackout curtains, free cots/infant beds

Double Room Single Use, Balcony, Pool View

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room, Terrace (2 adults)

Terrace/patio

Superior Double Room, Terrace (2 adults)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (2 adults)

Minibar, desk, blackout curtains, free cots/infant beds

Double Room, Balcony (2 adults)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Balcony, Pool View (2 adults + 1 child)

Minibar, desk, blackout curtains, free cots/infant beds

Double Room, Balcony, Pool View (2 adults + 1 child)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 adults + 1 child)

Minibar, desk, blackout curtains, free cots/infant beds

Double Room, Balcony (2 adults + 1 child)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony

Minibar, desk, blackout curtains, free cots/infant beds

Double Room Single Use, Balcony

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Balcony, Pool View (1 adult + 1 child)

Minibar, desk, blackout curtains, free cots/infant beds

Double Room, Balcony, Pool View (1 adult + 1 child)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

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About this property

Alua Leo

Eco-certified Palma de Mallorca hotel in Can Pastilla with 2 outdoor swimming pools
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and self parking.
Alua Leo offers 280 accommodations with minibars and hair dryers. Rooms open to balconies. Digital television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Alua Leo. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and conference space
  • Onsite recreation includes bike rentals
  • 13 minutes by car from Port of Palma de Mallorca and 8 minutes from Plaza Espana
As a guest of Alua Leo, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Alua Leo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 8:30 AM.
Alua Leo has a restaurant serving dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Catalan, Czech, English, French, German, Italian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 4 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–8:30 AM: EUR 10 for adults and EUR 5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 15
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe (surcharge)
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Uncovered self parking fee: EUR 4 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Hotel Leo Roc
Hotel Roc Leo
Hotel Roc Leo Playa de Palma
Leo Roc
Roc Leo
Roc Leo Hotel
Roc Leo Playa de Palma
Hotel Roc Leo
Alua Leo Hotel
Alua Leo Palma de Mallorca
Alua Leo Hotel Palma de Mallorca

Alua Leo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 335 out of 844 reviews" "
Rating 8 - Good. 357 out of 844 reviews" "
Rating 6 - Okay. 97 out of 844 reviews" "
Rating 4 - Poor. 34 out of 844 reviews" "
Rating 2 - Terrible. 21 out of 844 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lars-Göran

Travelled with family
Liked: Property conditions & facilities, room comfort
Experience
It was Ok. We have stayed many times. We will be back
Stayed 8 nights in Aug 2024

10/10 Excellent

katharina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We really loved it here! Close to the bus-stop with the buses that goes everywhere and very good area. Rent a bike from the hotel and explore the beaches nearby. Such a lovely experience
Stayed 7 nights in Jul 2024

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice place. Nearly a beach. Perfect
Stayed 3 nights in Jul 2024

10/10 Excellent

Panos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait
tres bon sejour en famille avec ma fille de 7 jours chambre propre et spacieuses demie pension tres bonne qualité bonne situation proche de la plage proche également des lieux touristiques facilité pour se garer également sejour debut juillet
Stayed 7 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Ranjani, corio

Travelled with family
Disliked: Amenities, property conditions & facilities
Good location close to airport
Stayed 4 nights in Jun 2024

8/10 Good

Ivan

Stayed 4 nights in Jun 2024

8/10 Good

Betina

Travelled with family
Liked: Staff & service, amenities
Staff was very nice. Pool was great, plenty of umbrellas and clean. Breakfast with many options. Overall good but not sure if worth the price. One thing that surprised me was charging 3 euros per day to use the safe in the room in case you wanted. Room cleanliness could be improved, some areas were dusty and there was a used water bottle left in the balcony. They did not provide conditioners in the room, only shampoo. You can ask in the reception but all the times I tried they were out of it.
Stayed 3 nights in Jun 2024

8/10 Good

geoffrey

Stayed 5 nights in Jun 2024

10/10 Excellent

Sissi

Stayed 2 nights in Jun 2024

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and affordable. We loved the location.
Stayed 2 nights in Jun 2024

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Had a lovely room. Big & super clean. Bed so comfortable. Pool lovely, plenty of sun beds. Staff very helpful. 5 stars.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

joan

Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
A one night stay to extend family holiday nearby.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Bättre med små åtgärder
Ett hotell som kunde varit mycket bättre med små medel. Saker att förbättra: städning runt pool, städning av rum, små bord saknas vid solstolarna, servering och undanplockade av glas mm vid pool, säng-madrassernas bäst före datum har gått ut samt att restaurangpersonalen behöver gå en serviceutbildning. Allt det som saknas finns på systerholtellet Alua soul-boka här istället, dock är läget lite sämre.
Stayed 5 nights in Jun 2024

4/10 Poor

Erica

Disliked: Room comfort
No luggage carts to help with your stuff and the air conditioning was broken
Stayed 3 nights in Jun 2024

10/10 Excellent

Lakiea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
It was wonderful. Very family friendly. Modern hotel. Nice size room with balcony. Good breakfast buffet. Short walk to beach and restaurants. We rented a car to explore other towns.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Stayed 2 nights in May 2024

8/10 Good

Eliane

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

6/10 Okay

Jenean

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is nice, clean and modern. However there are literally no amenities provided in the rooms and you have to leave deposits with reception in order to obtain any of them. I stayed for four nights with a friend and we were shocked to find that we needed to leave a £20 deposit just to have a kettle in the room, as there were no coffee making facilities in the room. We also inquired about an iron and ironing board which is pretty standard in all four star hotels and they said we needed to leave a £10 deposit but that none were actually available at the time. There were also deposits required for beach towels. My friend and i both work in a four star hotel in england and we were shocked that none of the amenities that are considered standard at the four star level were provided by the hotel. That being said, the staff were very helpful when we wanted to arrange a rental car and taxis. And the breakfast buffet was much better than i expected. There were also some really affordable and relatively healthy options for lunch from the pool bar which was a nice surprise. If the hotel were able to provide all the expected amenities in the room, i probably would’ve rated the stay a five. Our only other issue was the air conditioning/heating unit locks overnight at whatever level you had it at in the evening and is unable to change, so you have to make sure you set it at a good temp in the evening, or else it can get quite warm overnight.
Stayed 4 nights in May 2024

10/10 Excellent

Alessio

Stayed 4 nights in May 2024

8/10 Good

emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great - comfy beds, nice room and bathroom with big powerful shower and the large terrace with table, chairs, parasol and sun loungers was a real hit. Hotel did not switch the air-con on until mid way through our holiday and the room was very stuffy. The only let down for the hotel was the swimming pool - it was very large and inviting, but always absolutely freezing cold - there was never anyone in it for this reason. I love swimming and one main reason that I chose this hotel was for the big pool, which I didn't use.
Stayed 7 nights in May 2024