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4.2 out of 5

"Could have done with a safe in the room. But other than that hotel was great - staff very friendly and accommodating " More

By a verified traveller on Tue 03 Oct 2017

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at AC Hotel Ciutat de Palma by Marriott, you're just a quick walk from Paseo Maritimo. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Plaza Espana and 6 minutes from Port of Palma de Mallorca

AC Hotel Ciutat de Palma by Marriott ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel Ciutat de Palma by Marriott

Everyone (7) Couples (5) Friends (1)
4 out of 5

Posted by on 25 Feb 2024

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5 out of 5

Lovely hotel

Could have done with a safe in the room. But other than that hotel was great - staff very friendly and accommodating

Posted by , from Essex - UK on 3 Oct 2017

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4 out of 5

Good value

Doesn't have all bells & whistles but great value.

Posted by on 23 Oct 2012

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5 out of 5
Super Lage sehr sauber und freundliches Personal.In der Nähe von tollen Bars und Restaurants und nicht weit weg vom Meer.Werden wieder hier übernachten.

Posted by on 12 Feb 2020

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4 out of 5

Posted by on 27 Oct 2019

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4 out of 5

Posted by on 1 Sep 2019

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4 out of 5

Posted by on 19 Jun 2019

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5 out of 5
die hotellage passt bestens - innerhalb von 10 minuten erreicht man das stadtzentrum.

Posted by on 11 Apr 2019

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5 out of 5

Posted by on 11 Mar 2019

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4 out of 5

Gute lage und mann konnte alles zu fuss unternehme

Dss team war super. Frühstück hervorragend. Kan mann nur empfehlen

Posted by on 14 Jul 2017

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About the AC Hotel Ciutat de Palma by Marriott

Location Plaza del Puente, 3, Palma de Mallorca, Mallorca 07014

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. A fitness centre, a library, and a terrace are also featured at the business-friendly AC Hotel Ciutat de Palma by Marriott. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

  • 1 building
  • 84 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2003
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Marratxi Pont d Inca Station (7 km / 4.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

AC Hotel Ciutat de Palma by Marriott offers 84 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Espresso maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7 AM and 10 AM.

AC Hotel Ciutat de Palma by Marriott has a restaurant on site.

AC LOUNGE – This delicatessen specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 14
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Renewable energy source - solar
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.7 per person
  • Self-parking fee: EUR 28 per day
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Ciutat
  • AC Ciutat Palma
  • AC Hotel Ciutat de Palma Marriott
  • AC Hotel Palma
  • AC Palma
  • AC Palma Hotel
  • Hotel AC Ciutat Palma
  • Hotel AC Palma Ciutat
  • Marriott Hotel Palma
  • Palma Ciutat
  • AC Hotel Ciutat Palma Marriott Palma de Mallorca
  • AC Hotel Ciutat Palma Marriott
  • AC Ciutat Palma Marriott Palma de Mallorca
  • AC Ciutat Palma Marriott
  • AC Hotel Ciutat De Palma By Marriott Palma De Mallorca, Majorca
  • Ac Hotels Palma De Mallorca
  • Ac Ciutat De Palma By Marriott
  • AC Hotel Ciutat de Palma by Marriott Hotel
  • AC Hotel Ciutat de Palma by Marriott Palma de Mallorca
  • AC Hotel Ciutat de Palma by Marriott Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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