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Sheraton Miyako Hotel Osaka

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Miyako Hotel Osaka

Indoor pool, open 8 AM to 9 PM, lifeguards on site
Sauna, hot tub, body treatments, aromatherapy, reflexology
Indoor pool, open 8 AM to 9 PM, lifeguards on site
Banquet hall
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Spa
  • Breakfast available
  • Laundry

Explore the area

Map
6-1-55 Uehommachi, Tennoji-ku, Osaka, Osaka-fu, 543-0001
  • Dotonbori
    15 min walk
  • Shitennoji Temple
    16 min walk
  • Kuromon Ichiba Market
    16 min walk
  • Osaka (ITM-Itami)
    23 min drive

Room options

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Single Bed

Premium Room, 1 Single Bed

Premium Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort premium room, 2 single beds, non smoking

Comfort premium room, 2 single beds, non smoking

Comfort premium room, 2 single beds, non smoking

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking

Premium Room, 2 Single Beds, Non Smoking

Premium Room, 2 Single Beds, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds

  • 62 sq m
  • Sleeps 2
  • 2 Double Beds

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About this property

Sheraton Miyako Hotel Osaka

Hotel connected to a rail/subway station in Tennoji with 3 restaurants
This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Miyako Hotel Osaka offers 578 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 12 years old are not allowed in the swimming pool.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Sheraton Miyako Hotel Osaka. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Kintetsu Department Store Uehonmachi. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, aromatherapy, or reflexology at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 15 minutes by foot from Dotonbori and a 5-minute drive from Kyocera Dome Osaka
Sheraton Miyako Hotel Osaka offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 11108 square feet (1032 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Miyako Hotel Osaka. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Restaurant & Lounge eu - This restaurant serves breakfast, brunch, lunch, and dinner.
Bar Eu - This bar serves light fare only. Open daily.
Chinese Restaurant Shisen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Uemachi - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (JPY 1000.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 3500 for adults and JPY 1750 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant & Lounge eu
  • Bar Eu
  • Chinese Restaurant Shisen
  • Uemachi

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (11108 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Lifeguards on site

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate plan for children age 4-11; additional fees of JPY 1750 per child, per night apply and are collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1750 for children
  • Covered self parking fee: JPY 1000.00 per night (in/out privileges)
  • Rollaway bed fee: JPY 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Miyako Osaka
Miyako Sheraton Hotel Osaka
Miyako Sheraton Osaka
Osaka Miyako Sheraton
Sheraton Miyako Hotel Osaka
Sheraton Miyako Osaka
Sheraton Miyako Osaka Hotel
Sheraton Osaka Hotel
Sheraton Osaka Miyako
Sheraton Osaka Miyako Hotel
Sheraton Miyako Hotel
Sheraton Miyako
Sheraton Osaka
Osaka Sheraton
Sheraton Miyako Osaka Osaka
Sheraton Miyako Hotel Osaka Hotel
Sheraton Miyako Hotel Osaka Osaka
Sheraton Miyako Hotel Osaka Hotel Osaka

Sheraton Miyako Hotel Osaka Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 1001 reviews" "
Rating 8 - Good. 376 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Breanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple shops & train/transportation convenience right underground in the building was the absolute best
Stayed 8 nights in May 2024

10/10 Excellent

Jose Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Upscale Hotel with high value
We were very pleased with this Sheraton property. It was very clean, comfortable, and up-to-date. Our room had a nice view of the city skyline, rather than neighborhood Skyline. The buffet in the morning is excellent, we had it two times. Although, we never tried the in-house Japanese or Chinese restaurants. The hotel is conveniently connected to the train station for ease of travel. And there is a Family Mart very nearby, which is amazing. The neighborhood, Uehonmachi, is rather bustling. Many locals, business people, etc. But also travelers and foreigners. Somewhat nearby is Dotonbori and which is an amazing neighborhood. Don't miss it! You can walk it if you're feeling adventurous. About 25ish minutes, but late night, that walk seems to double. Better to take a taxi, 6 minutes. Within walking distance are several delicious food options. The trick is to go off the beaten path and go to places where you might not be comfortable entering. That is, places that have no foreigners and no English language menus.That's where the good stuff is. There's a really good Chinese restaurant in the shopping plaza directly across from the hotel and the train station. But it's really really hard to find, I got sort of lucky that I even found it. Another great Sheraton Property. The rooms a small, per Japan, but it was clean and felt upscale. The value was excellent. 4.75 stars.
Stayed 3 nights in Jul 2024

4/10 Poor

Nathaniel

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For a 4-star hotel the stay was very underwhelming. The A/C was weak and couldn't be turned up. There was no temperature control and we were hot in our rooms for the entire stay. The pool costs money to enter and I was denied entry due to having a tattoo. I understand some tattoo policies in Japan, but for an international brand, that was truly disappointing not being able to join my family and friends in the pool. Also, the pool is advertised on Expedia as a hotel pool, but it was more of a pool for working out. The location is in a great spot close to a lot of popular areas and the staff had great service, but the hotel itself is poor. Do yourself a favor and find a better spot to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the large cockroach that was in our room to greet us. It was a pleasant hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Back to the 70s
Think they spent all the money on the entrance Rooms were like something from the 70s And smelt of stale sweat ,they even had a can of air freshener in the wardrobe Spoiled the whole experience for us No point complaining to reception as they weren’t too friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Janice

Stayed 8 nights in Jun 2024

8/10 Good

Keith

Stayed 2 nights in May 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Paul

Stayed 2 nights in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food and service at the buffet breakfast was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Miyako Osaka was extremely clean. Train station was a block away. Not many hotel dining options, but plenty of dining in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Marco, Miami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and next door to airport bus. Good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
We love hotel and we have been staying in this hotel for years whenever we visit as it’s away from the busy tourist crowd with only 3 stops to namba station. Uenomachi station is convenient to move around with direct train to Kyoto and Nara. The hotel is linked to a small mall with food and supermarket. Hotel was kind and offered to upgrade us to a junior suite during our 8 nites stay. It’s indeed a comfortable trip for me and my husband.
Stayed 8 nights in Mar 2024

10/10 Excellent

Yaovanij

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here. The room we booked was quite big (31sqm.) which gave us good space for packing before going back. Nice view and many restaurants nearby.
Stayed 2 nights in Jan 2024

10/10 Excellent

Raymond

Stayed 7 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY EXCELLENT STAFF AND GREAT VALUE FOR MONEY. BUS FROM AIRPORT IS 45 MINUTES TO STATION AND HOTEL IS AT STATION. EVERYTHING WAS GREAT INCLUDING THE ROOM WITH A NOON CHECK OUT AND THEY EVEN CHECK ME IN AT 1.30
Stayed 2 nights in Dec 2023

6/10 Okay

Dan

Travelled with group
Hotel conditions
The room we stayed first night was small and the sink wasn’t drain well this room was booked by our tour trips. Second night we booked the bigger room ourselves both rooms had a same problem with heating and air conditioning. My rooms were hot when we checked in, we called front desk to help us to adjusted our room temperature, they told us to open the windows to get fresh air. They told us the hotel was old so they heated the whole building with set temperature, only air conditioning can adjusted low, medium, high. We asked can we turn on the air conditioning but we been told don’t do that because the heat will come out not air??? We had to open the windows for both days. We never experienced anything like this with big chains likes Marriott, they should let people know their property conditions up front before customers book the room. Any one allergy sensitive be cautious to book your room here.
Stayed 1 night in Dec 2023

10/10 Excellent

Winnie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with plenty of transportation and dining options.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ju Young

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2023

4/10 Poor

Michelle

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
While the property on initial inspection is GORGEOUS, the staff took over 30 minutes to check me in. Apparently usage of their pool and gym is an extra cost on top of whatever you pay for your room. When I finally got to my room, it reeked of cigarettes. I got them to change my room. Once I finally got another room, it itself was ok. It is definitely not worth what I paid.
Stayed 2 nights in Nov 2023

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very helpful ! Hotel rooms are very clean 👍👍👍👍
Stayed 4 nights in Oct 2023