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Cross Hotel Osaka

4.0 star property

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Photo gallery for Cross Hotel Osaka

Front of property – evening/night
2 restaurants, breakfast served
Reception
Suite, Non Smoking (Cross Floor)
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Dotonbori
    ‪2 min walk‬
  • Nipponbashi
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Standard Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

  • 103 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (3561)
The price is €203
for 1 night
for 1 night
8 May - 9 May
Hotel Nikko Osaka

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around Cross Hotel Osaka. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests really like the accommodations for the overall comfort, cleanliness, nice bathrooms, and spaciousness
  • Steps from Dotonbori Glico Sign and 4 minutes by foot from Hozen-ji Temple
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 794 out of 1027 reviews
Rating 8 - Good. 180 out of 1027 reviews
Rating 6 - Okay. 40 out of 1027 reviews
Rating 4 - Poor. 6 out of 1027 reviews
Rating 2 - Terrible. 7 out of 1027 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chia ti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Osaka

Enjoy this stay with my family in Osaka. Very convenient to everything we want to go and hotel room is comfortable and clean, guest service is also friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

An

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Cross Hotel! It was our second time staying there - the lounge was a draw for us coming back to stay! The location was perfect if you want to be right in the middle of the action. Staff was super helpful and friendly :)
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of our favorite places on our trip. The location was perfect. It was just a block away from food, shopping, and the river. We loved the breakfast buffet. The staff was also very helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bathrooms!

It was good, little disappointed they help into the check in time to the minute. But the hotel was great! Amazing breakfast! Wonderful bathrooms in room!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to Dotonbori and other nearby shopping and eating areas. Also close to some train stations so you’ll have no trouble getting around. The hotel had options for storing luggage before and after stay for no cost which was very helpful. The room was clean and decently quiet considering you are nearby a hot spot of people. Check out was the easiest ive been too with self check out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yongmin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for shopping
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUST READ THIS REVIEW: Excellent hotel in the heart of Dotonbori. Walking distance to everything including the train station from the KIX Airport. Hotel has everything you need! I recommend, recommend, recommend!
Stayed 3 nights in Jan 2025

6/10 Okay

GORDON

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

ky

Stayed 3 nights in Jan 2025

8/10 Good

Sheila, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 7 nights in Jan 2025

10/10 Excellent

Henrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to all the shopping and walking distance to Dotonbori.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic centrally located Osaka hotel with easy access to public transport. The staff are very helpful and friendly. Highly recommended.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not what it used to be.

The air quality from the HVAC caused my wife and I to wake up with sore/scratchy throats. I have stayed here multiple times, but this one time in particular ruined it for me. The location of this hotel is the reason I used to stay here often. That, combined with the cheap price, made this a no brainer. However, this is no longer a "less than $100 (USD) a night" option. One night costs about $350 (USD) for the cross floor. This hotel is not worth that with so many better options close by.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
- Superb location - Rooms are relatively small but new and clean - Breakfast is a great value
Stayed 2 nights in Dec 2024

10/10 Excellent

jesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Our stay at the Cross Hotel Osaka was great. Staff was friendly and rooms were nice, a bit small, but comfortable. Without a doubt the main feature was the location. Close to everything we wanted and needed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jiacheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks their professional and friendly front desk staffs for arranging luggage delivery for me. The area is convenient with a lot of dining and transits option, as a side effect the area could be a fit noisy in the evening.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An easy yes

Killer location. Our view room literally looked directly out onto the famous Glico sign. Nice 3rd floor lounge with snacks and drinks. Incredible breakfast. Impeccably clean bathrooms.
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Stayed 14 nights in Dec 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended very good location
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Stayed 4 nights in Nov 2024

10/10 Excellent

Jose Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Hanh

Stayed 5 nights in Nov 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before in 2017 and chose this hotel again for our 5 night stay in Osaka as it’s the most strategically placed hotel if you want to be near the dotonbori area. Unfortunately the room we were initially given had a strong smoky smell as if a previous occupant had been smoking in the room . Staff was quick to act and upgraded us to a room with a view of the glico man which was great. Area is noisy as is expected when you’re in the thick of the action and didn’t bother me. There is an onsite restaurant and cafe which we didn’t go to on this trip. Highly recommend this hotel if you’re into the dotonbori nightlife.
Stayed 5 nights in Dec 2024