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Cross Hotel Osaka

4.0 star property

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Photo gallery for Cross Hotel Osaka

Exterior
Deluxe Double Room, Non Smoking (Standard Floor)
Lounge
Reception
2 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Shinsaibashi-suji
    ‪1 min walk‬
  • Amerikamura
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (Standard Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (3565)
The price is €142
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Nikko Osaka

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around Cross Hotel Osaka. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests really like the accommodations for the overall comfort, cleanliness, nice bathrooms, and spaciousness
  • Steps from Dotonbori Glico Sign and 4 minutes by foot from Hozen-ji Temple
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3300 for adults and JPY 1980 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday and Sunday for a fee of JPY 9680

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Phone
  • Safe
  • Slippers
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1003 reviews
Rating 8 - Good. 180 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 6 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Udit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Giosue

Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Hin Yu Joyee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very convenient location and the hotel rooms are big.
Stayed 2 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed feelings
Good modern hotel in the heart of all the shopping and restaurant area. Staff were efficient and helpful. BUT: on level 8 we were kept awake (Fri 22/11/24) by hoons and particularly loud jackhammer construction noise until @ midnight. Also the breakfast buffet was 2nd rate for the price. Could only get fried eggs??
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay at Cross Hotel
Close to the busy shopping streets of shinsaibashi . A plus point when it comes to shopping and getting back to hotel. Would be helpful to know the exit C24 from Namba Station.
Stayed 4 nights in Nov 2024

6/10 Okay

David

Interior is dark and needed to update. pillows are needed to replace as it had an old smell even the pillow case was clean. Dinning option was limited but location is excellent.
Stayed 3 nights in Nov 2024

8/10 Good

Neslihan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is excellent but the room has a very limited storage. There is a very small wardrobe and that’s all. You live out of your suitcase. The location is perfect. In the heart of the city with very good connections to Nara Kyoto Kobe historical place and both stations
Stayed 3 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANGELA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations for shopping and for food. Highly recommend and will stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Service We stayed at Cross Hotel Osaka in mid-November 2024 and had an overall positive experience. The hotel's location is unbeatable and easy to get around - just a 2-minute walk to Dotonbori. There's also a 7-Eleven downstairs and we didn't need to rely much on public transportation for our itinerary, which added to the overall convenience. However, being so close to Dotonbori comes with its downsides. The area can be quite lively, especially at night, and we could hear cars or bikes revving outside from our room which made it a little noisy. Note: We were staying on the highest floor, window facing away from Dotonbori. If you're sensitive to noise, this could be a factor to consider. On the up side, the hotel staff were excellent. They were very friendly and helpful. As we shipped our luggage during our trip in Japan, they assisted us with receiving our luggage prior to check-in and sending our luggage to our next destination. As for cleanliness, my wife and I are particularly sensitive when it comes to hygiene, and while the room was generally clean, she did notice a slight odour near the WC. It wasn't a major issue or deal breaker, but worth mentioning for those similar to us. In summary, Cross Hotel Osaka is a great choice for anyone seeking convenience and great service. However, if you're sensitive to noise and particular about cleanliness, its something to consider. That being said, I'd consider staying here again in the future.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jasmin

Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Very convenient location to Dotonbori and the metro. The hotel staff was hospitable and friendly. There was road construction in front of the hotel and they worked during the night. The hotel staff tried to make our stay as comfortable as possible by providing ear plugs. So thoughtful! Breakfast was good, a lot of variety. Comfortable beds and very nice bathroom.
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was the noise. We were street side and the vehicles, especially motorcycles were extremely loud.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best spot to be near the tourist area and shops. Very clean hotel. Breakfast buffet was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best Hotel we stayed at on our trip. Spacious room. Spacious bathroom. Helpful staff, great breakfast, great location.
Stayed 3 nights in Nov 2024

8/10 Good

Saul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall would have been excellent but the lack of anywhere to store baggage made the room awkward to stay in. That’s the only negative though.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, large rooms and very efficient
Great location if you want to be in the heart of the city. Perfect for shopping, restaurants etc. Large hotel but breakfast was good and use of complimentary lounge was worth the extra as it was a quiet area with beer, cava, non alcoholic drinks and light snacks from 3-10pm. You need a rest after walking the city.
Stayed 2 nights in Nov 2024

4/10 Poor

Christine L L

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay at Cross Hotel!
Room was big enough to fit 2 big sized luggages. Toilet w size is huge with the wet and dry areas. Location is good as it's just 1 min walk to dodoburi..
Stayed 5 nights in Nov 2024

10/10 Excellent

Matthew, Brunswick East

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross Hotel Osaka was one of the highlights of our trip in Japan. Easy access to transportation, right next to Dotonburi, and very nice rooms. Best buffet breakfast we had in Japan as well. Highly recommend staying here.
Stayed 2 nights in Oct 2024