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Best Western Plus Desoto

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Desoto

Exterior
Indoor pool
Reception
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
7904 Craft-Goodman Frontage Rd, Olive Branch, MS, 38654
  • Olive Branch City Park
    11 min walk
  • Cherokee Valley Golf Club
    3 min drive
  • Sky Zone
    7 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    21 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Desoto

Hotel in Olive Branch with free breakfast and a fitness center
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Change of towels is available on request.
Best Western Plus Desoto offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western Plus Desoto. During your stay, you'll be within walking distance of Olive Branch City Park. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Olive Branch City Park and Olive Bark
Best Western Plus Desoto offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Desoto. Self parking is free.

This Olive Branch hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–10:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Desoto Hotel
Best Western Plus Desoto Olive Branch
Best Western Plus Desoto Hotel Olive Branch

Best Western Plus Desoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 323 out of 537 reviews" "
Rating 8 - Good. 105 out of 537 reviews" "
Rating 6 - Okay. 34 out of 537 reviews" "
Rating 4 - Poor. 27 out of 537 reviews" "
Rating 2 - Terrible. 48 out of 537 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
The staff was very polite and helpful. Our room only had two towels for our 5 day stay. We asked if they could hold some towels for us when more becomes available. They were able to deliver two more towels to our room. During our stay there seemed to be a towel shortage as we were only allowed to have two towels at a time. Staff remained polite our entire stay. The overnight staff, she was especially helpful in letting us know breakfast times, and local places to check out. Her energy was very welcoming.
Stayed 5 nights in Aug 2024

10/10 Excellent

Romans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting from Texas and this was a nice spot
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in pretty good condition, but our bed was absolutely horrible! The springs were sticking through, and it was super saggy with no support. We were given only 1 set of towels a piece, a half roll of tissue, no extra anything. The water only got to lukewarm, never hot and they woke everyone up at 9:30am with a fire alarm. Staff was borderline rude and very dismissive. It was in a convenient location but that is the best part about it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Christian

Disliked: Staff & service
Worst experience. Don’t take a chance as there are plenty of other hotels. After booking hotel around 3:00 while traveling we arrived at 9:00 PM. Front door of hotel is locked. Women behind counter is ignoring me standing there. Eventually she presses button to open the door and tells me that the internet is down and she can’t check me in. I said I don’t understand and she responded that we could not stay at the hotel. I tried to make calls and could not get through so I stayed in lobby to book another hotel on my phone. Several other people were knocking on door and woman actually walked away out of view. Eventually after banging on the door I had to walk over and explain the situation. I had to book another room a few miles away. Now because I for the hotel I am having difficulties getting money back because believe it or not they are not answering the phone or responding to emails from Expedia how the room was booked! There should have been a manger there. They could have printed the reservations off site and brought them to hotel. They could have greeted us with an apology. They could have take our information to assist with refund. They could have done anything and chose to do nothing.
Stayed 1 night in Aug 2024

8/10 Good

Darla, Cedar City

Liked: Cleanliness, staff & service, property conditions & facilities
Great except one thing: to use the pool, you must use the only 2 bath towels you have, walk to the ice-cold lobby and stand in line with dripping swimsuits to trade the wet towels for dry ones so you can go back to shower. Wet tile floors make all of this even worse.
Stayed 1 night in Aug 2024

2/10 Terrible

Dawn Schwenk

Arrived at about 9:40 pm - computer systems down and would not check us in even though the room had been paid for, we had to find another hotel to stay in at a different hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Tonya

Disliked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff ( Kay Kay) were very professional and friendly. Check in was a breeze. The room was very nice with a comfortable bed. Shower was very nice and clean. We also loved the indoor pool. The only improvement I could recommend is the breakfast. There were numerous options but the food lacked flavor. Overall I would highly recommend this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tough. Ended up parking in the restaurant lot across the way. The elevators need maintenance. Our bathroom and entry way floor was dirty. The pool was nice but a little on the cold side lol.
Stayed 3 nights in Aug 2024

4/10 Poor

Tonya

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness
Good place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good dtaff
Stayed 2 nights in Jul 2024

4/10 Poor

Eddie

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and comfortable beds.
Stayed 6 nights in Jul 2024

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bathroom upon arrival. Shortage of daily clean towels. NO ROOM CLEANING AT ALL DURING 4 day stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was elevator broke, and was on the 4th floor and had to carry all luggage down 8 flats of stairs
Stayed 1 night in Jul 2024

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed!
Room was great!
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe stay for daughter
Daughter was traveling 14 hours home from college, hotel was very helpful and safe. Desk clerk was very friendly also. My daughter also said the bed and room was extremely comfortable .
Stayed 1 night in May 2024

2/10 Terrible

Missy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The key card system was down and so we had to be escorted to our room anytime we needed in. The attendant at the front desk was extremely slow and checking took almost 20 minutes. Once we arrived in our room, the couch had a huge brown stain across several cushions and when I pulled back the covers there was a giant black hair in the bed. The coffee machine was out of order. The front desk lady had to be woken up twice by our party so we could access our room. She was sitting at the front desk drooling asleep. Anyone could have walked in and accessed the hotel. I have stayed with best western plus before but this experience ruined it for me!
Stayed 1 night in Jul 2024

8/10 Good

Tinika

Travelled with family
5 day stay
Overall our stay was okay. Ms. Kay Kay continuously kept a cheerful smile and was so helpful throughout the stay. Ms. Dee was extremely helpful as well. My complaints were with the hotel and not them as we had a nasty bug in our room on the first night, our air vent in the bathroom did NOT work. The pool was NOT properly clean as the pool itself smelled of mildew. The elevator literally went out and NEVER got fixed on my 5 day stay. Whereas the other elevator became a little scary as it would give a bad shake when getting to the 1st floor. On a scale from 1-10, I would have to rate them a 7. Would I come back to this hotel? Yes! If they could make sure these little minor setbacks stay fixed and maintained on a regular
Stayed 5 nights in Jul 2024