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Smile Hotel Naha City Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel Naha City Resort

Lobby
Superior Twin Room, Non Smoking, City View, Top Floor | City view
Exterior
Point of interest
Point of interest

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Kume 2-32-1, Naha, 900-0033
  • Naminouegu Shrine
    6 min walk
  • Naminoue Beach
    6 min walk
  • Kokusai Dori
    10 min walk
  • Naha (OKA)
    7 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed, Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room, 1 Double Bed, Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Hollywood Family Room, Non-Smoking (Four Single beds)

Hollywood Family Room, Non-Smoking (Four Single beds)

Hollywood Family Room, Non-Smoking (Four Single beds)

  • 32 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Hollywood Family Room, Non-Smoking (Three Single Beds)

Hollywood Family Room, Non-Smoking (Three Single Beds)

Hollywood Family Room, Non-Smoking (Three Single Beds)

  • 32 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Superior Twin Room, Non Smoking, City View, Top Floor

Superior Twin Room, Non Smoking, City View, Top Floor

Superior Twin Room, Non Smoking, City View, Top Floor

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Twin Room, Multiple Beds, Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Twin Room, Multiple Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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Exterior
Naha-West Inn
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Breakfast available
4.5 out of 5, Wonderful, (1002)
The price is €59
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Naha-West Inn

About this property

Smile Hotel Naha City Resort

Hotel with a 24-hour front desk, steps from Shiseibyo Temple
This hotel features a restaurant, self parking, and a microwave in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Smile Hotel Naha City Resort offers 227 air-conditioned accommodations with slippers and hair dryers. 24-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Smile Hotel Naha City Resort, you're just a quick walk from Kokusai Dori. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Steps from Shiseibyo Temple and Fukushu-en Garden
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Naha City Resort also features a vending machine, laundry facilities, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Naha hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Restaurant Kafuka - This buffet restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (JPY 1000 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 1500 for adults and JPY 1100 for children
  • 1 restaurant

Restaurants on site

  • Restaurant Kafuka

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 24-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1100 for children
  • Uncovered self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Resort
Smile Naha City
Hotel Okinawa Washington
Smile Hotel Naha City Resort Okinawa Prefecture

Smile Hotel Naha City Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 163 out of 676 reviews" "
Rating 8 - Good. 278 out of 676 reviews" "
Rating 6 - Okay. 173 out of 676 reviews" "
Rating 4 - Poor. 50 out of 676 reviews" "
Rating 2 - Terrible. 12 out of 676 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at front desk was very nice. Having 4bed in a room was perfect for family trip. Breakfast buffet was so hearty and delicious. And good location, many convenient stores ware nearby and close to beach.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lilibeth

Stayed 4 nights in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes big and peaceful
Stayed 1 night in Mar 2024

6/10 Okay

Sandra Fei San

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its good price and quite comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a great find at 9 pm and although it was challenging to communicate with the staff and breakfast buffet was not great, it was nothing bad on the hotel or staff just a fact that they don’t speak English and we don’t speak Japanese. I recommend this hotel to everyone who is staying in the area for a quick and solid place to sleep and eat
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are not helpful. The first room they gave me was terrible, smelly, dusty and aged! Moreover, the window in the room is a fake one, it is facing the lobby and can’t be opened. I asked front desk staff for another room, however they said it is a free upgrade for me...... I insisted to have the “original” room type that I booked. They refused at the beginning. I had to ask another staff to ask their manager to fix it. It took me more than 45 mins to get a room that is not smelly, but still aged and dusty. The only good thing is checkout was fast.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019

8/10 Good

Didi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Bum
What I liked most was the clean bathroom and it’s always stocked with complimentary toiletries The hotel location is less than 10 minute-walk to a small beach.
Stayed 6 nights in Oct 2019

8/10 Good

Girano

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem with the room, it smelled ugly of smokers but they kindly moved me to another room.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not good i don’t want to come again
Stayed 3 nights in Sep 2019

8/10 Good

Lin Hing

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but extra pillow cos ¥300
Nice hotel but I find that if you want extra pillow, it costs ¥300... very strange!!! I have never encounter this policy in other hotels before.
Stayed 1 night in Aug 2019

8/10 Good

Anh

Stayed 1 night in Jul 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with hotel
Very nice and clean hotel. Will stay again when in the area. A great value and within walking distance to shopping and restaurants.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The small kettle has to total cool off after boiling, then allow to boil second pot. inconvenience.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old property all furnishings need replacement and rebrand hotel awsy from tours
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet & convenient... Staff went out of their way to help in English language too
Stayed 1 night in Mar 2019

8/10 Good

RitchyVergz, Tonami JP

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall it’s a fine place to stay with young children and conveniently here is a park nearby. The staff is friendly and professional and the buffet breakfast is a reasonable value. The room condition however was a bit disappointing, since the carpet was torn and the wallpaper was pealing. Nonetheless, the entire facility was sparkling clean. If you don’t mind to walk a few steps the location is ideal, nothing is too far out of reach on an island.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
staffs should improve and more polite , breakfast should improve. room is too small.
Stayed 4 nights in Nov 2018

6/10 Okay

lim han

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff were not friendly. the floor that we stayed had very strong smell of smoking which was bad for the kids.
Stayed 5 nights in Dec 2018

10/10 Excellent

Nihal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2018