4/10 Poor
Jerry S., MATTHEWS
11 Oct 2023
Disliked: Cleanliness
Disappointed
I was looking forward to staying so close to the beach. When we got there our house smelled like urine and wasn't pleasant, I didn't want to call immediately thinking maybe we could just air out the house. Airing out the house didn't work and the following day we got a glade plug in to mask the smell and a strong candle. I called the following day also and didn't hear back from the number that was given to us to call if there was a problem. I was disappointed that they never reached out. I told them when we checked out that I called the day after we arrived and they confirmed that they got the message from me, but never followed back up with us. I am still waiting to get my credit back that they said they would give back to us. Sorry, I can't recommend staying here.
Jerry S.
Stayed 7 nights in Sep 2023