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Sanctuary Hills

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Hills

Front of property
Front of property
Deluxe Double Room
International cuisine
Deluxe Double Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
#6 Kalegala Road, Nuwara Eliya, 22200
  • Lake Gregory
    6 min walk
  • Strawberry farm shop
    8 min walk
  • Haputale Railway Station
    53 min drive
  • Kandy (KDZ-Polgolla Reservoir)
    166 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View | Extra beds

Deluxe Double Room, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Tea Garden

Breakfast included
Parking included
Free WiFi
Outdoor space
4.5 out of 5, Wonderful, (48)
The price is €86
for 1 night
includes taxes & fees
1 Jan - 2 Jan
The Tea Garden

About this property

Sanctuary Hills

Resort in Nuwara Eliya with a 24-hour front desk and a restaurant
A restaurant, a snack bar/deli, and concierge services are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Sanctuary Hills offers 6 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Sanctuary Hills, you're just a quick walk from Lake Gregory. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 6 minutes by foot from Lake Gregory and a 3-minute drive from Moon Plains Viewpoint
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Sanctuary Hills. Self parking is free.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

More

  • TV in lobby

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70.0
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70.0
  • New Year's Eve (31 December) Gala Dinner per child: USD 35.0 (up to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Sanctuary Hills Hotel Nuwara Eliya
Sanctuary Hills Hotel
Sanctuary Hills Nuwara Eliya
Sanctuary Hills Resort Nuwara Eliya
Sanctuary Hills Resort
Sanctuary Hills Resort
Sanctuary Hills Nuwara Eliya
Sanctuary Hills Resort Nuwara Eliya

Sanctuary Hills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mohd, Saudi Arabia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hard time even hot water comes and stop.
I was not expected the hotel will be like this. No Tv in roome and elevator and so on.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Great room Not so good bathroom, it really needs some work done or just tidy up or remove old fixtures. Needed to keep door well shut. Great breakfast. Tres English! Nice location and staff. Seems over priced.
Stayed 1 night in Aug 2017

8/10 Good

kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we enjoyed our stay. The room could have been a bit cleaner but staff were great!!
Stayed 2 nights in Aug 2017

10/10 Excellent

Anuradha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay and staff were very helpful. Location is very convenient

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava asiakaspalvelu ja kodinomainen tunnelma!
Tämä kodinomainen hotelli sijaitsee rauhallisessa paikassa hieman Nuwara Eliyan keskustan ulkopuolella. Hotellin johtaja ja hänen tiiminsä tekivät vierailusta erittäin miellyttävän. Tässä hotellissa asiakaspalvelu on viety uudelle tasolle ja asiakkaan viihtyvyyden eteen tehdään enemmän kuin hän pyytää. Tuntui kuin kaikki asiat olisivat olleet järjestettävissä heidän puoleltaan. Suosittelen lämpimästi!
Stayed 2 nights in Aug 2017