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The Sakala Resort Bali

5.0 star property

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Photo gallery for The Sakala Resort Bali

2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
Couples treatment room(s), hot tub, body treatments, hot stone massages
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jalan Pratama 95, Tanjung Benoa, Nusa Dua, Bali, 80363
  • Tanjung Benoa Beach
    ‪6 min walk‬
  • Moon Cot Sari Turtle Farm
    ‪4 min drive‬
  • Samuh Beach
    ‪11 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Pool Access Suite

Deluxe Pool Access Suite

Deluxe Pool Access Suite

  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Two Bedroom Pool Villa

Two Bedroom Pool Villa | Living area

Two Bedroom Pool Villa

  • 287 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite with Sofa Bed

Deluxe Suite with Sofa Bed | Living area

Deluxe Suite with Sofa Bed

  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Lower Ground Room - No View

Lower Ground Room - No View

Lower Ground Room - No View

  • 54 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Deluxe Pool View Suite

Deluxe Pool View Suite | Terrace/patio

Deluxe Pool View Suite

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Suite, 2 Bedrooms

  • 125 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Pool View

Family Suite, 2 Bedrooms, Balcony, Pool View

Family Suite, 2 Bedrooms, Balcony, Pool View

  • 125 sq m
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

  • 63 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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The price is €128
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About this property

The Sakala Resort Bali

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Sakala Resort Bali's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of towels is available on request.
The Sakala Resort Bali offers 261 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Children under 5 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness SPA has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Sakala Resort Bali. During your stay, you're just a quick walk from Tanjung Benoa Beach. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine with a beachfront location at Sakala Beach Club, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, massages, or reflexology at Wellness SPA
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, yoga classes, and bike rentals
  • 7 minutes by car from Bali National Golf Club and 11 minutes from Samuh Beach
  • Free shopping center and local-area shuttle service
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. At The Sakala Resort Bali you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 3 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and a health club. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Nusa Dua resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Sakala Beach Club - This beachfront restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Restaurant - Overlooking the pool and garden, this buffet restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Terrace - Overlooking the garden, this theme restaurant specializes in Indonesian cuisine and serves dinner only. Reservations are required. Open select days.
Pool Bar - This poolside bar specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Samuh Beach House - This beachfront bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5 kilometres
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 300000 for adults and IDR 150000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 beach bars and 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Sakala Beach Club
  • The Restaurant
  • The Terrace
  • Pool Bar
  • Samuh Beach House

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Beach yoga
  • Bike rentals
  • Bike parking
  • Bike storage
  • Children's pool
  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Pool gate
  • Pool toys
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (6458 square feet of space)
  • Meeting rooms - 6

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Free beach cabanas
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Local meal delivery service

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property collects an IDR 500,000 deposit per night, per room. The listed general deposit is the maximum amount collected per stay.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sakala Resort Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 300000 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 465000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 465000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Sakala Resort Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chedi Sakala
Chedi Sakala Hotel
Chedi Sakala Hotel Nusa Dua
Chedi Sakala Nusa Dua
Sakala Chedi
Mantra Sakala Resort Beach Club Bali Nusa Dua
Sakala Resort Bali Nusa Dua
Mantra Sakala Beach Club Bali Nusa Dua
Mantra Sakala Beach Club Bali
Sakala Resort Bali
Sakala Bali Nusa Dua
Sakala Bali
Sakala Resort Bali All Suites Nusa Dua
Sakala Resort Bali All Suites
Sakala Bali All Suites Nusa Dua
Sakala Bali All Suites
Mantra Sakala Resort Beach Club Bali
The Sakala Resort Bali All Suites

The Sakala Resort Bali Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 239 out of 512 reviews
Rating 8 - Good. 160 out of 512 reviews
Rating 6 - Okay. 62 out of 512 reviews
Rating 4 - Poor. 27 out of 512 reviews
Rating 2 - Terrible. 24 out of 512 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the 2 bedroom villa for our trip to Bali, the apartment was huge, very well maintained and had everything we needed and more, it came with a butler, ours was Yudi, he was fantastic, everything we needed he sorted immediately, he would WhatsApp us restaurant suggestions, tours and what was happening in the resort, we really couldn't have asked for more from him. This place is an ideal relaxation destination, was a couple hours from all the hustle and bustle of Bali but that suited us and taxis were so cheap it didn't matter. Would highly recommend this resort!

10/10 Excellent

Arpita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambience
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Chloe

Liked: Room comfort
Disliked: Cleanliness
Not quite 5*.
Personally I don’t feel this is the 5* resort that it advertised. We actually got Bali belly from eating at the beach club restaurant here and it never seemed to be addressed. We had an awful room to begin with that smelt like mold and the room was so cold but you couldn’t turn the AC off. I complained and so they did come to find us to move us to another room, but I just feel that the rooms aren’t the clean standard that you would find in Europe. There isn’t much around this hotel, and you have to book the shuttle bus in advance which sort of defeats the object of hopping over to the beach.
Stayed 4 nights in Sep 2024

8/10 Good

Ajinkya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karmen

Stayed 6 nights in Aug 2024

8/10 Good

Mark, Brackley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, relaxing and a place to come if you want to escape the hustle and bustle. Food is excellent and the property is well maintained. The manager is approachable and ensures to provide guests with a great experience here. Thank you for our stay.
Stayed 2 nights in Aug 2024

8/10 Good

Johanan

Travelled with family
Liked: Staff & service, amenities
It was a lovely place to stay, loved the pool. Showers had grime in corners and needs proper cleaning. Kettle was leaking out and the replacement was the same. No proper bar fridge/fridge, thus was not able to store medication that needed to be kept in a fridge. Staff were friendly and helpful. Breakfast was great with plenty of choices and resonable price.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kristy Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sakala Resort, what a beauty! Stunning rooms, stunning hotel! A special thanks to Demmy and his team, I celebrated my Birthday whilst staying at Sakala last week and wow! A special Birthday breakfast with singing staff, a cake with candles and the most amazing food. Come home later that evening to Happy Birthday written on our bed in Banana leaf and red roses, absolutely stunning! Demmy and his team made our stay spectacular and we cannot thank them enough. Bali truly is beautiful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tomoyuki, San Diego

Travelled with family
Disliked: Cleanliness, staff & service
The good things 1. The room of the hotel was clean and good. 2. There is a shuttle bus to the Bali collection shopping. The bad things: 1. The water of the swimming pool was so dirty and we could not swim. 2. The stuff members at the check-in counter didn’t explain about things in the hotel. 3. The staff members didn’t have enough hospitality attitude toward the guests.
Stayed 2 nights in Aug 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff was amazing and the breakfast had a great selection of both western style and Indonesian dishes.
Stayed 8 nights in Jul 2024

10/10 Excellent

Khadija

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, the staff and the villa!
Stayed 4 nights in Jul 2024

2/10 Terrible

Reem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consider somewhere else
The room was full of insects and not clean. My son after sitting on the sofa started itching and once they took the cover out and replaced it with regular sheets he was able to sit.It’s a shame because it could be better. The beautiful details around the facility suggest it may had better days.I left after one night and lost my non- refundable payment. If you are booking this hotel don’t pay up in advance. There are many beautiful hotels in Bali with true Bali hospitality ,this is not one of them. The breakfast was ok, the overall stay for one night was not comfortable. I have requested that they pay attention to my complaints ( waited in the first night 3 hrs with back and forth msgs but saw the manager the following morning around 10 or 11)I also requested that they make sure it does not happen to someone else. I have suggested that they refund my payment because it will just assure me they are willing to make changes. The manager refused as it is policy. To me it only means they can’t do real changes.
Dirty counter
Ant on my shirt just minutes of the t shirt laying there
Dirty cupboard
Dirty bathroom
Stayed 4 nights in Jul 2024

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the BEST time at Sakala Resort! It was on a beautiful property with great sunrise and sunset views. The resort owns a beachfront property across the street where they have nightly events, a restaurant and pool with a bar. The breakfast buffet offers western food and delicious classic Balinese dishes. My room was beautiful, and the bed was soooo comfortable! The room was a long walk from the lobby though. The staff at Sakala were the most AMAZING part!!! Guest Experience Manager Demmy made excellent suggestions and always made sure me and my family were happy. The best egg chef, Comme (I hope I spelled that right) was a sweet touch to my mornings! Now my Girl, Yani! She had JUST started working there when we met and she made my birthday soooo special!!!! She was the epitome of Balinese kindness culture and I love her! That’s right. I love her lol. Stay at Sakala if you wanna stay in Nusa Dua! You won’t be sorry!
Stayed 10 nights in Jul 2024

10/10 Excellent

dylan

Stayed 3 nights in Jul 2024

10/10 Excellent

Eamonn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Refreshing breeze
Very nice resort rooms are excellent clean and have everything you want Breakfast menu could be better. Otherwise the resort was very good
Stayed 3 nights in Jul 2024

10/10 Excellent

Wolfe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Kids loved the infinity pool and it wasn't too busy. Breakfast was lovely and lunch and dinner menus were nice aswell. Staff were lovely and kids enjoyed the mocktail making. I would recommend and hopefully be back.
Stayed 8 nights in Jun 2024

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the sakala resort for 10 nights, staying in the 2 bed villa with pool. The villa was stunning and huge! The photos don’t do it justice, it was over two levels and the spaces were huge. The pool was great and we spent most of the time in the Villa. The service was exceptional generally, with a special mention to Mr Agung who was amazing. The private beach wasn’t amazing, very small and rubbish in the resorts area.

10/10 Excellent

Priyanka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 8 nights in Jun 2024

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, variety of food, delicioso desayuno, the nearby area its full of restaurants and stores, massages, we used a scooter to go around the island. Beautiful room, very clean. Thanks!
Stayed 2 nights in Jun 2024

10/10 Excellent

Zarrin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Sakala are so friendly, attentive and helpful. In particular each morning the cincierge at breakfast would check in to .ake sure our stay is going well. I loved both pools and even sitting in the lobby relaxing with a drink. The ONLY thing I would improve on is the food. It was ok but not great for the price. But there some restaurants nearby that made up for it.
Stayed 4 nights in Jun 2024

6/10 Okay

Aroha

Liked: Staff & service
Disliked: Property conditions & facilities
Limited choice on food same selection for the whole time i stayed which was 10 days Bbq night was 3 salads a few sweets and expensive. Dont mean to sound ungrateful just giving honest review. The pool areas are amazing the best i have stayed at. I was a solo traveller so probably should have stayed closer to more restaurants and spa choices.
Stayed 10 nights in May 2024

10/10 Excellent

Kristy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Sakala. The staff were extremely friendly & helpful & were so lovely to our kids. Highlights All requests were actioned in a fast manner. The room air conditioning was great. The hotel was impeccable clean, the room cleaners were fantastic and even lined our kids soft toys on their bed each time they made up the room. Demmy was helpful from the get go and would go above and beyond for our requests!