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4.4 out of 5

"Fabulous hotel. Staff are always smiling and friendly and make you feel very welcome. Pools and gardens are gorgeous, as is the beach area. Pool and ... " More

By a verified traveller on Thu 01 Nov 2018

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Luxury Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 King Bed (Prestige, Club Millésime Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Luxury Room, 2 Single Beds, Private Pool (Plunge Pool)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sofitel Bali Nusa Dua Beach Resort. During your stay, you'll be connected to the convention centre and just a quick walk from Bukit Peninsula. You'll find features such as free WiFi in public areas, free valet parking and a free shopping centre shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Asian cuisine with garden views at Kwee Zeen, one of the property's 3 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the lazy river or swim in the 4 outdoor pools
  • Indulge with aromatherapy, hydrotherapy or massages at So SPA
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Bali Nusa Dua Convention Centre and Bali International Convention Center
  • Free shopping centre shuttle service

Sofitel Bali Nusa Dua Beach Resort ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Bali Nusa Dua Beach Resort

Everyone (10) Couples (2)
5 out of 5
Fabulous hotel. Staff are always smiling and friendly and make you feel very welcome. Pools and gardens are gorgeous, as is the beach area. Pool and beach have plenty of sun loungers. Bocca court by the beach is great, and the morning aqua aerobics are always fun. Food is all excellent, one of the best Chicken satays I have ever eaten was at the beachside restaurant. The room service breakfast pancakes were also amazing.

Posted by , from Pontypridd on 1 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by General Manager

Dear Nicky, Bonjour! Selamat Siang! Firstly, we would like to thank you for your commendations and feedback towards Sofitel Bali Nusa Dua Beach Resort. We are thrilled to hear that your overall experience with us was flawless and satisfying one. Once again, thank you for your recommendation towards our resort and we look forward to having you stay with us again. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

Beautiful hotel

Great stay in a suite for our honeymoon, excellent club millisime lounge staff very friendly giving great service including free flow cocktails. Nice beach, love the button on the sun lounger for drink service. Tried cucinna restaurant twice great food and friendly service if a little slow at times. We had breakfast delivered to the suite every day and this is the only area which needs some work the first day it was perfect but after that every other day there was numerous items missing, wrong items delivered, only one set of cutulry and so on, it would not stop me from staying here again but at this price and the amount of competition in the nusa dua area it needs some polishing!. Also excellent butler service.

Posted by , from uk on 23 Sep 2017

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4 out of 5

Beautiful hotel but westonized..

Pros: Friendly attentative staff. Western hotel with a slight Balinese effect..
Cons: The prices, very expensive for Bali . Nusa Dua is great if you want a hotel experience but for real Bali head to Ubud
Location: Good location and pleasant bike ride along the seafront. Safe environment for families.

Posted by , from Bucks on 15 Nov 2016

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5 out of 5
A two day wedding party was very very loud maybe a bit too loud. But everything else was perfect.

Posted by on 12 Sep 2023

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Comment from Hotel Management

12 Sep 2023 by Quality & Guest Experience Manager

Bonjour, Nevin!Thank you for such a perfect rating you shared online. We are all delighted to see that you had a perfect stay, aside from the wedding party that flustered a little bit of your experience. We all hope you will be visiting us again in the near future, to feel a true Magnifique journey at Sofitel Bali Nusa Dua. Best Regards,AnneQuality & Guest Experience Manager

5 out of 5
Sehr schöne und grüne Unterkunft in sehr luxuriöser und ruhiger Umgebung. Toller privater Strand und riesige Poollandschaft. Riesiges Zimmer mit schönem Balkon.

Posted by on 4 Sep 2022

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4 out of 5

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by General Manager

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for expressing your thoughts of the Sofitel Bali Nusa Dua Beach Resort online. We are pleased to learn that you could really enjoy your stay with us. We very much look forward to welcoming you back for another Magnifique Journey with us. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

4 out of 5

Posted by on 12 Sep 2019

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Comment from Hotel Management

12 Sep 2019 by General Manager

Dear Valued Guest, Bonjour! Selamat Siang! We very much appreciate the high rating you have shared on your recent stay at Sofitel Bali Nusa Dua Beach Resort. We are delighted to understand that your overall experience in our resort was up to your expectations and we look forward to another pleasure of welcoming you back at our Balinese paradise. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

4 out of 5

Posted by on 30 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by General Manager

Dear valued guest, Bonjour! Selamat Siang! We very much appreciate the high rating you gave to your recent stay at Sofitel Bali Nusa Dua Beach Resort. It pleases us to learn that your holidays were nothing but satisfying and that we were able to meet all your expectations. Thank you once more for the feedback and we hope to see you again soon. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

Posted by on 14 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by General Manager

Dear valued guests, Bonjour! Selamat Siang! We very much appreciate the high rating you gave and the kind comment you shared on Sofitel Bali Nusa Dua Beach Resort. It pleases us to learn that your stay was nothing but a satisfying one and knowing that it was up to your expectations if not higher is truly rewarding for all our teams. Thank you once more for the rating that you have posted on our Google page and we hope to see you again soon. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

MAGNIFIQUE

L’hôtel est magnifique, le personnel est d’une extrême gentillesse, la plage privée est très très propre les piscines également. Tout est très luxueux et je reviendrai les yeux fermé l’an prochain !

Posted by , from ORLEANS on 24 Mar 2018

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Comment from Hotel Management

12 Apr 2018 by General Manager

Chère Linda, Bonjour, Selamat Siang! Merci infiniment pour le commentaire que vous avez posté sur notre page Ebookers. C’est en effet avec une grande joie que nous lisons votre revue. Combler les envies et les attentes de nos clients est la mission que nous nous donnons, nous sommes donc ravi de lire que nous avons réussi avec vous. Cela serait un plaisir de vous revoir parmi nous l’année prochaine. Cordialement, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

About the Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

Location Lot N5 Nusa Dua Tourism Complex, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Sofitel Bali Nusa Dua Beach Resort, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, outdoor tennis courts and a steam room. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 415 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 25231 sq ft of conference space
  • 2344 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Property shuttles: Free shopping centre shuttle; airport shuttle, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sofitel Bali Nusa Dua Beach Resort offers 415 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, designer toiletries and hairdryers. This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Kwee Zeen – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.

Cucina – This poolside fine-dining restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Toya beach Bar and Grill – This beach seafood restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Le Bar – Overlooking the garden, this lobby lounge specialises in international cuisine and only serves light fare. Open daily.

L'oh Bar – This poolside bar specialises in international cuisine and serves lunch and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a lazy river, a waterslide and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Archery on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Rafting nearby
  • Boat tours nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

So SPA has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Sofitel Bali Nusa Dua Beach Resort offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 865150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sofitel Bali Nusa Dua Beach Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children age 12 and younger are not permitted in the Club Millésime Lounge from 5:30-7:30 PM.

This property’s children’s club is available to children ages 4-12.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines CHSE Certified (Indonesia)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately IDR 484000 for adults and from IDR 241998 for children
  • Airport shuttle fee: IDR 385000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 865150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Nusa Dua Beach
  • Bali Sofitel Resort
  • Nusa Dua Beach Resort
  • Sofitel Bali
  • Sofitel Bali Beach
  • Sofitel Bali Beach Resort
  • Sofitel Bali Nusa Dua Beach
  • Sofitel Bali Nusa Dua Beach Resort
  • Sofitel Nusa Dua Beach
  • Sofitel Nusa Dua Beach Resort
  • Sofitel Bali Resort

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Globe
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