Sheraton Novi Sad

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Novi Sad

Body treatments, body wraps, body scrubs, facials
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Reception hall
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa

Explore the area

Map
Polgar Adrasa 1, Novi Sad, 21000
  • Cathedral - St. Mary
    9 min walk
  • Serbian National Theatre
    3 min drive
  • Karadorde Stadium
    3 min drive
  • Novi Sad (QND)
    7 min drive

Room options

Superior Room, 1 Double Bed

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Sheraton Novi Sad

Hotel in Novi Sad with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Novi Sad offers 150 air-conditioned accommodations with minibars and laptop-compatible safes. 48-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Novi Sad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SHINE SPA. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sheraton Novi Sad. During your stay, you're just a quick walk from Cathedral - St. Mary. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with manicures and pedicures, body scrubs, or massages at SHINE SPA
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 9 minutes by foot from Cathedral - St. Mary and a 3-minute drive from Serbian National Theatre
  • Airport shuttle service available for a fee
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Novi Sad offers its guests a full-service spa and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. The business-friendly Sheraton Novi Sad also features spa services, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Novi Sad hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM.
Sheraton Novi Sad has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Bosnian, Croatian, English, French, German, Hebrew, Hungarian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 15.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: EUR 18 for adults and EUR 9 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Valet parking fee: EUR 15.00 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Novi Sad offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton Novi Sad Hotel
Sheraton Novi Sad Hotel
Sheraton Novi Sad Novi Sad
Sheraton Novi Sad Hotel Novi Sad

Sheraton Novi Sad Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 138 out of 171 reviews" "
Rating 8 - Good. 18 out of 171 reviews" "
Rating 6 - Okay. 9 out of 171 reviews" "
Rating 4 - Poor. 2 out of 171 reviews" "
Rating 2 - Terrible. 4 out of 171 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 4 nights in Aug 2024

8/10 Good

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the hotel was very good. Yes it's a short drive to the mall or train station but if you want to go outside for a cup of coffee or to dine there aren't any options.
Stayed 3 nights in Aug 2024

6/10 Okay

Prakash

Travelled with family
Liked: Staff & service, amenities
the spa was excellent, we had a good time using the facilities. bathroom sink was clogged, and there's a broken tile in the shower which was dangerously sharp.
Stayed 1 night in Aug 2024

10/10 Excellent

Guy

Stayed 4 nights in Jul 2024

10/10 Excellent

Leposava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is really friendly and welcoming to travelers. This is a super cool city where most people get around using bikes. It's got tons of great food and entertainment options and is extremely safe for those coming from outside Serbia. Highly recommend! Also, if you are booking with expedia, make sure you have the hotel contact expedia to confirm payment. We were charged initially because that info never made it to the hotel. Other than that both expedia and Sheraton NS made this an easy place to visit and stay. Oh and the spa was AMAZING!!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert, Clarks Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the hotel to recover from hip replacement therapy, so I was temporarily using a walker. The staff was amazing! Each and every one I met went out of their way to help me or to offer help, from the waitress at the breakfast buffet to housekeeping to the front desk. They helped me to change money in order to pay my hospital bill, escorted me to a local bank and back again, and ensured that everything went right despite a multitude of opportunities for it to go wrong. I most highly recommend the Sheraton Novi Sad.
Stayed 6 nights in Apr 2024

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay clean good food nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely recommend
Excellent hotel, great beds, excellent service
Stayed 3 nights in Feb 2024

8/10 Good

Aleksandar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Breakfast was good. Should have better coffee options. I was in suite and giant bathtub with no bubbles to put in which ducks. Had to fix my self the drain to kerp the water in a tub. Other then that it was great place.
Stayed 1 night in Feb 2024

10/10 Excellent

Jing

Stayed 4 nights in Dec 2023

8/10 Good

David

Stayed 6 nights in Dec 2023

4/10 Poor

Joanna

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I wrote requesting access to wifi, since booking done by my wife my member number not on booking. Despite emailing staff refused to provide wifi
Stayed 4 nights in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
All good, but room service food very bad, ordered ham and cheese toast 2 time, both was ice cold. Even tho the bread was pre toasted.
Stayed 2 nights in Nov 2023

6/10 Okay

AVINASH

Liked: Cleanliness, amenities, property conditions & facilities
INTERNET SERVICE WAS NOT FREE. INTERNET USE IS NOW FREE IN ALMOST ALL THE HOTELS AROUND WORLD.
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
The room was really nice. But what made the visit was the helpfulness of the staff. Whether it was booking taxis, a restaurant reservation, or just answering questions, staff were fabulous. Thank you!
Stayed 2 nights in Oct 2023

10/10 Excellent

adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2023

10/10 Excellent

Vladimir

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. This is my second time staying here and I can’t recommend it enough. If you are coming from the US then you will feel very at home here.
Stayed 4 nights in Aug 2023

10/10 Excellent

Aleksandar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was top notch! Whole staff was amazing, friendly, and highly professional! Clean and great room! Will stay again next time :)
Stayed 6 nights in Aug 2023

10/10 Excellent

Nemanja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Novi Sad is a small town with a beautiful old town on both sides of the river. This Sheraton is about half hour on foot from the old town. Staff is nice and helpful and professional. Good value for the money.

10/10 Excellent

christophe

Travelled with partner
Liked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Yoand, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and make you feel welcomed at the facility. Dinner is great!!. I highly recommend the roasted pork,,it was my favorite. Unfortunately can’t remember the name of the gay who suggested me every day what to choose for dinner. He was great !!!. All areas within this hotel are kept well maintained and cleaned. Definitely will comeback some day.
Stayed 4 nights in Apr 2023

10/10 Excellent

Alexis

Stayed 1 night in Apr 2023

8/10 Good

Amarildo

Travelled with family
Liked: Cleanliness, property conditions & facilities
The propery was good located

6/10 Okay

Jari, Helsinki