Green Granite Inn, Ascend Hotel Collection

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Dates

December 2024

January 2025

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Individually furnished, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Breakfast included

Pool

Laundry

24/7 front desk

Pet-friendly

Explore the area

1515 White Mountain Hwy, North Conway, NH, 03860

Northway Plaza Shopping Center
5 min walk
Settlers' Green Outlet Village
7 min walk
Saco River
8 min walk
Fryeburg, ME (FRY-Eastern Slopes Regional)
23 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Sleeps 4
2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

Sleeps 4
1 Queen Bed and 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Suite, Multiple Beds, Non Smoking

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Jacuzzi)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room)

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking (Efficiency)

Sleeps 4
2 Queen Beds

Similar properties

Parking included

Free WiFi

Air conditioning

Housekeeping

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Family-friendly North Conway hotel in Settlers Green with free breakfast

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite. Housekeeping is available on request.

Green Granite Inn, Ascend Hotel Collection offers 91 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Green Granite Inn, Ascend Hotel Collection gets good marks from our customers. During your stay, you're just a quick walk from Northway Plaza Shopping Center. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.

Free continental breakfast served daily
Free WiFi
Free self parking
Take a swim in the indoor and seasonal outdoor pools
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
Onsite recreation includes a gym and a playground
Guests have good things to say about the accommodations for the cleanliness and overall comfort
Just a 1-minute drive from Settlers' Green Outlet Village and 5 minutes from Conway Scenic Railway
Dogs welcome for a fee

Green Granite Inn, Ascend Hotel Collection offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. Barbecue grills, a vending machine, and an arcade/game room are also featured at the family-friendly Green Granite Inn, Ascend Hotel Collection. Self parking is free.

This North Conway hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily 6:00 AM–11:00 AM
Coffee/tea in a common area

Things to do

Arcade/games room
Fitness centre
Indoor pool
Playground
Seasonal outdoor pool

Family friendly

Arcade/games room
Free cots/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool

Conveniences

Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities
Ski passes

Business services

24-hour business centre
Computer station
Conference space (1500 square feet)
A meeting room

Outdoors

BBQ grill(s)
Picnic area
Pool sunloungers
Pool umbrellas

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Braille signage
Front entrance ramp
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Fireplace in reception
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Free rollaway beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Toothbrush and toothpaste (on request)

Entertainment

24-inch TV
TV channels

Food and drink

Coffee/tea maker

Connecting rooms available
Free local calls
Individually furnished
Iron/ironing board
Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 25 per accommodation, per stay
Only dogs are allowed
Maximum 2 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in June and close in October.
Pool access available from 8:00 AM to 10:00 PM.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Granite Green

Granite Inn

Green Granite

Green Granite Inn

Green Granite Inn North Conway

Green Granite North Conway

Green Granite Hotel North Conway

Green Granite Inn And Conference Center

Green Granite Inn

Green Granite Inn Ascend Hotel Collection

Green Granite Inn, Ascend Hotel Collection Hotel

Green Granite Inn, Ascend Hotel Collection North Conway

Green Granite Inn, Ascend Hotel Collection Hotel North Conway

Green Granite Inn, Ascend Hotel Collection Reviews

7.2

Good

6.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Good

Nicholas

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

cute hotel with some nice features. on a busy road, would have loved to have seen a fence around the playground area with my little ones. Breakfast was ok, loved the coffee in the lobby area being available all day. Rooms were clean, bathrooms had rusty tubs and broken tiles on the floors :(

Stayed 1 night in Aug 2024

10/10 Excellent

kelley

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was our second time coming there and we will definitely be back!!!

Stayed 3 nights in Aug 2024

6/10 Okay

Summer

Travelled with family and small children

19 Aug 2024

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

We had a suite. It was very run down. A pice of the counter was coming off. The sliding door to the bathroom sink area didnt close. The bathroom door didnt lock. The porch had 2 hornets nest, my 3 yr old was stung. Thank god he wasnt allergic. The tub had long black hairs in it. I have pictures but dont see a place to post them. On the flip side the lady that restocked the continental breakfast was very friendly and helpful. The pool was good, but would suggest a fence behind the playground as it abuts a very busy street. Grocery stores and restaurants very close and walkable.

Stayed 1 night in Aug 2024

4/10 Poor

Stacey

17 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Dany

Travelled with family

17 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

The room was not very clean, especially the bathroom area.

Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Travelled with family

16 Aug 2024

Stayed 3 nights in Aug 2024

8/10 Good

Denis

15 Aug 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan

Travelled with family

13 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Very close to outlets but hotel is getting old needs renovations!!

Stayed 1 night in Jul 2024

8/10 Good

Kim

Travelled with family

12 Aug 2024

Liked: Staff & service, property conditions & facilities, room comfort

We go yearly Convenient location

Stayed 3 nights in Jul 2024

2/10 Terrible

Cassie

Travelled with family and small children

9 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Unfortunately we checked in and checked right back out. Property is filthy and exterior entrances were not secured. Our first room was extremely dirty we were moved to another which was no different. There was no way we were staying here! The manager at front desk was so very kind through it all and helped me with refund.

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

It was a great slot for families. The only problem was no wifi in the room. We had to walk down yhe hallway to get a signal.

Stayed 2 nights in Aug 2024

6/10 Okay

Daniel

Travelled with family

9 Aug 2024

Disliked: Staff & service

Overall and good place for overnight stay, arrived at 1320 in the afternoon and was told 1500 was 1500, we came back at 1453 and was informed 1500! I guess 7 minutes makes a big difference.. at exactly 1500 we were informed that room had not been released yet? The parking lot was almost empty so not sure what the issues were… 5 minutes later we suddenly had a room.

Stayed 1 night in Aug 2024

8/10 Good

Graham

8 Aug 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family and small children

8 Aug 2024

Liked: Staff & service

My grandkids loved having an indoor as well as outdoor pool and a playground. We would stay here again.

Stayed 3 nights in Aug 2024

4/10 Poor

marissa

Travelled with family

6 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Go somewhere else

Room smelled like smoke even though it was nonsmoking. The hotel is deceiving and wasn’t what we expected. Breakfast was ok. I’d recommend staying somewhere else if possible.

Stayed 2 nights in Aug 2024

4/10 Poor

Kimberly

Travelled with family

6 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

Confusion over room request. We called about early check in. They told us that the earliest would be at 2:30. We got there at 2:30 and couldn’t get into our room until almost 4 pm. (3:50pm) We also called and was told there was a microwave in the room. There was not Room was still dirty. We cleaned out the stuff still left in fridge that housekeeping left behind. Older women at the desk was rude. A/C unit was noisy.

Stayed 1 night in Aug 2024

2/10 Terrible

Kelly

Travelled with family

5 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We reserved 3 rooms, one of the rooms was occupied when we walked in. They gave us a new room. None of the tv's worked, "free wifi" did not work. Rooms were not clean, peeling paint, floors coming up. Outdoor pool closed for unknown reasons. Not a good experience.

Stayed 2 nights in Aug 2024

2/10 Terrible

Dawn

Travelled with partner, Travelled with group

4 Aug 2024

Disliked: Staff & service, property conditions & facilities

We didn't actually stay at the Green Granite Inn despite our friends staying there. We booked our room on April 29th for 8/3/24. We showed up at check in time and the very rude front desk woman told us she had no room for me despite my confirmation from Expedia. She offered me nothing other than that i should call Expedia. I asked why they didnt call me. She shrugged. "They didn't?". I asked why would i be there after a three hour ride if they called me and told me there was no room. The front desk woman was the antithesis of what you would expect in a front facing customer service type job. She offered me no help, no suggestions. Just her rude abhorrent behavior. Not even an apology. That was the kicker. How do you work a front desk in a hotel without the ability to be nice and apologize to a person who has stayed at your property at least three times previously.? Our friends stay too. Expedia finally fixed the problem after a full hour on the phone with them. I was hung up on twice but by my third phone call i found someone kind. It was very distressing. We lost dinner reservations because I had to spend over a full hour of my weekend away on the phone trying to find a place to stay. Avoid the Green Granite if you dont want to ruin your vacation or weekend away, especially if they dont tell you until you actually show up at the property. Don't expect them to figure that out until you are actually standing in front of them. Then they will be rude.

Stayed 1 night in Aug 2024

6/10 Okay

GERARD

Travelled with family

4 Aug 2024

Disliked: Cleanliness, staff & service

Showing its age

Good room size. Room and entire property shows its age. Cleanliness was also mediocre.

Stayed 2 nights in Aug 2024

8/10 Good

Jewell

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

Stayed 3 nights in Jul 2024

8/10 Good

Shandelyn

Travelled with family and small children

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place

Stayed 2 nights in Jul 2024

8/10 Good

Leticia

Travelled with family

26 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best part was the accommodations for 6 people in 1 room.

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family

26 Jul 2024

Disliked: Cleanliness, staff & service, room comfort

L'entretien menager laisse à desirer. Il ne passe pas pour changer les serviettes, ni pour ajouter du papier de toilette ou autres effets de base. Toutefois, le personnel était serviable lorsqu'on demandait des choses.

Stayed 3 nights in Jul 2024

6/10 Okay

Linda

25 Jul 2024

The property appears to be undergoing some much needed renovations in every area. Check in with the young lady who helped me was fine, very friendly and helpful. After visiting the fitness room I had to return to the check in desk because I had an issue with the connection to the wi-fi for the Peloton bike in there. I will say that I chose this property specifically because they have the Peloton bike. The young lady referred my question to the older (white hair lady at the desk) & sorry I don’t know names (no name tags). This older lady didn’t have the answer & much to her annoyance (which she made very apparent) basically marches down to the fitness center to see what she could do & basically said there was nothing she could do & walked off. It wasn’t a mechanical bike issue at all but the wi-fi service connection to the bike. I explained that I’ve had this issue at other hotels with the peloton connecting to wi-fi and if they call their internet provider & it was a very simple issue to resolve to get the bike connected. She told me “well that’s a Time Warner issue” and walked off. I apologized that I had to make her walk down the hall to the fitness center! Why by the way has great equipment but not clean at all, no water cooler, waste basket or equipment sanitizer. Breakfast was excellent though as well as the the s up per nice lady who was apparently in charge of that.

Stayed 1 night in Jul 2024

6/10 Okay

Marvin

Travelled with family and small children

23 Jul 2024

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

After reading all the bad reviews, I saw a few good ones and decided to take the chance. Photos on Expedia and on the website look absolutely nothing like what I booked. I was told that Expedia doesn’t update their photos, which is confusing because it seems like they did update the photos to what the more renovated rooms look like, yet gave us a dated, old, worn out room. I chose the 2 queen bed (larger) room and we got a basic 2 queen room, all of the furniture was very old and chipped / stained. Carped was stained and everything was dusty. Our balcony screen door was detached and on the floor of the deck. There was no extra toilet paper. Beds were decently comfy. When we first arrived I was very annoyed that this happened to us so I went and told the man at the front desk, he apologized said that Expedia doesn’t update the photos which isn’t true, they just catfish you. And that they were fully booked and there was nothing we could do… the place did not seem sold out it was very quiet, barely anyone at the pool every time we went, not many cars. On the plus side, the pools and outdoor amenities were great, loved both pools. Thankfully we were very busy doing other activities so we were mostly just in the room to sleep but with 2 small children if I had the option to change rooms or get refunded I would have but that didn’t seem to be an option. Please update your photos to what they really look like so when booking people know what they are getting.

Stayed 2 nights in Jul 2024