2/10 Terrible
howard
3 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy dirty,bathroom ,rugs are so durty we wouldnt let our 5 year old granddaughter take off shoes ,outlit hanging off the bathroom wall,which would run the fan didnt work, entry door in to our building wouldnt open with our key.Was told by woman at desk to put somthing in door to keep it open ,really !! building sits on the main street in north conway so much for safty ! pool walls & ceiling have mold ,after a great day at the fryburg fair,returned back this room, to find no clean towel,our trash was still there ,so i called front desk to see if we could get clean towels that same older woman said we dont bring them to u , u have to come to the main building bring the durty ones & get your own clean ones.asked about the trash same thing bring it ti main building empty it ourselves, at this point we decided we needed to leave went down the street to the schoolhouse motel a wonderfull ,clean &,nice people, where there was clean towel, trash empty ,& clean rugs/floors we highly recommend .we have reached out to the green granite hotel requesting a refund for the two nights we didnt stay there ,im sure u know how that went, still waiting!!1
howard
Stayed 3 nights in Sep 2024