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Tru By Hilton Norfolk Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds
Business centre
Exterior
Lobby
Gift shop

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Free WiFi
    Free WiFi
  • Pet-friendly
    Pet-friendly

Explore the area

Map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Norfolk Premium Outlets
    5 min walk
  • Virginia Wesleyan University
    9 min walk
  • Lake Wright
    1 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    5 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Norfolk Airport

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (520)
The price is €123
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Home2 Suites by Hilton Norfolk Airport

About this property

Tru By Hilton Norfolk Airport

Hotel with free breakfast, a quick walk to Norfolk Premium Outlets
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Norfolk Airport. During your stay, you're just a quick walk from Norfolk Premium Outlets. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from Norfolk Premium Outlets and 8 minutes by car from Norfolk Botanical Garden
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru By Hilton Norfolk Airport also features a 24-hour fitness center, coffee/tea in a common area, and express check-in. Free self parking is available.

This Norfolk hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Shopping centre

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Guests will receive key retrieval information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 415 reviews" "
Rating 8 - Good. 116 out of 415 reviews" "
Rating 6 - Okay. 29 out of 415 reviews" "
Rating 4 - Poor. 17 out of 415 reviews" "
Rating 2 - Terrible. 17 out of 415 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel was advertised as tub/shower combo but they have very few rooms with a tub which is essential for me for pain management. The rooms are way too basic for the cost: you have to squeeze bottles to get soap, shampoo out, go to lobby to use a microwave, and mattresses were soooo hard I barely slept. The bed spread had a weird texture and was very itchy. There were visibly loose at the base of the shower. They have tiny garbage cans with dividers for recycling, the money would be better spent elsewhere. If I could have, I would have definitely booked elsewhere and will avoid Tru brand at all costs.
Stayed 2 nights in Aug 2024

6/10 Okay

David, Woodbridge

Travelled with family
Liked: Amenities, property conditions & facilities
The place is not being maintained for being a new hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pet-friendly hotel made traveling with my dog so much easier, will stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Blaine

Stayed 1 night in Jul 2024

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The breakfast was good too. The nieghborhood and clientele were quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ballin
Loved the hotel, super friendly staff and nice rooms.
Stayed 2 nights in Jul 2024

8/10 Good

Deborah

Stayed 2 nights in Jul 2024

8/10 Good

Genesis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Loved the breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Fidelia D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. Very nice employees. Breakfast was good every day. Very clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Genesis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean rooms, breakfast was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Steve

It was very clean and well kept. But there were many negatives: no shuttle to airport, no restaurant, not a couch or comfy chair in the rooms. These accommodations are probably fine for college students or young adults, but not for older people who are looking for more comfort.
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great front Desk staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Soufiane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
N A
Stayed 2 nights in Jun 2024

10/10 Excellent

ChinHa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gave some recreation options with board games and a pool table
Stayed 2 nights in May 2024

2/10 Terrible

Britane

Stayed 1 night in May 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jan 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Walls are thin. You can here the guest next to you.
Stayed 1 night in May 2024

8/10 Good

Glorise

Travelled with partner, Travelled with group
Liked: Cleanliness
I didn’t like no room service. I was there five days and no room service. I didn’t like it was too modern for me. No microwave in room. I did enjoy the breakfast. I did enjoy Customer Service. I don’t like the fact that you did not have any closets not enough hangers for, my Luggage no bureau to put my clothes in
Stayed 4 nights in Apr 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk girls were very nice and very attentive to me. They took care of me and made me feel like I was at home.
Stayed 3 nights in May 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Lavern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!!!
Stayed 3 nights in Apr 2024