Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Lobby
Bar (on property)
Indoor pool
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool

Explore the area

Map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Brock University
    5 min walk
  • The Pen Centre
    4 min drive
  • Welland Canal Lock 7
    5 min drive
  • St. Catharines, ON (YCM-Niagara District)
    12 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Four Points by Sheraton St. Catharines Niagara Suites

Hotel in Thorold with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. Housekeeping is available on request.
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton St. Catharines Niagara Suites. During your stay, you're just a quick walk from Brock University. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by car from Fallsview Casino and 13 minutes from Clifton Hill
  • Cats and dogs welcome for a fee (restrictions apply)
Four Points by Sheraton St. Catharines Niagara Suites offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 3350 square feet (311 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton St. Catharines Niagara Suites. Self parking is free.

This Thorold hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.
In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CAD 10-25 for adults and CAD 8-13 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Private winery tours
  • Public winery tours

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Snow sports gear
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (3350 square feet)
  • Meeting rooms - 10

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 99
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 94
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

DARREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of kids running around that security was trying to take care of. Elevators extremely slow once on them
Stayed 2 nights in Sep 2024

10/10 Excellent

Tara, Mono

Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was far to expensive for what you got
Stayed 1 night in Sep 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location while visiting family. It is surrounded by student housing, but zero issues with crowds of kids. I personally didn’t spend alot of time on the premises to expore everything the hotel offered, but it appeared other guests found lots to do. The room I had on the 4th floor was very quiet and I couldn’t hear alot of noise from the hallways. The room itself was spacious and clean, however, the king bed has seen better days, very worn in the middle. With that said, I would recommend this hotel and I would stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
A few more kitchen amenities would have been nice ie a few spoons, a few glasses (only Styrofoam coffee ones were there) kettle
Stayed 1 night in Sep 2024

8/10 Good

Hesham

Stayed 1 night in Aug 2024

6/10 Okay

Garrett

Liked: Cleanliness
Run down property. Hot water was not hot enough, and we were in the presidential suite. Breakfast opened late and food was mediocre
Stayed 1 night in Sep 2024

10/10 Excellent

Jaivik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite and beautiful stay.
Stayed 1 night in Sep 2024

6/10 Okay

Katarzyna

Stayed 1 night in Aug 2024

4/10 Poor

SUDHIR, VAUGHAN

Stayed 1 night in Aug 2024

4/10 Poor

Shai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs some attention to detail. Overall the beds were comfortable and the shower stall was very nice- good water pressure. Sadly, elevators were dysfunctional the entire stay. The luggage carts need replacement. Our bathroom ceiling drywall was coming apart. Blonde Hairs from a previous guest on the sleeper sofa. Constant noise at all hours. There were families living in the hotel for extended stay? Not sure how this can be a BONVOY Property. It’s very dated. Wouldn’t stay here again but instead would stay up in Niagara on the Lake and commute. This property has alot of potential given its size and location but it feels rundown. Sorry to say.
Stayed 4 nights in Aug 2024

10/10 Excellent

Erin

Stayed 1 night in Aug 2024

10/10 Excellent

Jinwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Stayed 1 night in Aug 2024

6/10 Okay

Holly

Stayed 1 night in Aug 2024

6/10 Okay

Heather

Travelled with family
Not much around
Stayed 1 night in Sep 2024

10/10 Excellent

Dustin

Stayed 1 night in Aug 2024

10/10 Excellent

JOANNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful!! Property was very clean! Staff were seen cleaning the sofas and other furniture in main area as I walked by. Highly recommended this property!
Stayed 1 night in Sep 2024

8/10 Good

Tara, Mono

Liked: Cleanliness, staff & service
Very friendly staff and comfortable accommodations. The car chargers were not working, and I was told it would be 1-2 weeks before they were repaired. Make sure to ask if they are working before you arrive. This was a major inconvenience.
Stayed 2 nights in Sep 2024

6/10 Okay

Jeffrey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
hair on the bathroom floor was a turn off. Pillows and duvet were yellow but sheets were clean. Convenient location.
Stayed 1 night in Aug 2024

6/10 Okay

Janna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, Clean, met our expectations, nothing to complain.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and services
Stayed 3 nights in Aug 2024

8/10 Good

Gagan

Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean easy access
Stayed 1 night in Sep 2024