Comfort Inn Newport News/Williamsburg East

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Newport News/Williamsburg East

Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Lobby
Lobby
Pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
16890 Warwick Blvd, Newport News, VA, 23603
  • Lee Hall Mansion
    4 min drive
  • Patrick Henry Mall
    9 min drive
  • Colonial National Historical Park
    16 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    11 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn Newport News/Williamsburg East

Newport News hotel in North Newport News with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Comfort Inn Newport News/Williamsburg East offers 57 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn Newport News/Williamsburg East. During your stay, you'll be close to Fort Eustis. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Fort Eustis and a few minutes from Lee Hall Mansion
Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Inn Newport News/Williamsburg East. Self parking is free.

This Newport News hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Free uncovered extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Conference space (484 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn Newport News/Williamsburg East Newport News
Comfort Inn Newport News/Williamsburg East Hotel Newport News

Comfort Inn Newport News/Williamsburg East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 221 out of 611 reviews" "
Rating 8 - Good. 196 out of 611 reviews" "
Rating 6 - Okay. 91 out of 611 reviews" "
Rating 4 - Poor. 51 out of 611 reviews" "
Rating 2 - Terrible. 52 out of 611 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

ANGENETTE, Roanoke

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had ants badly
Stayed 4 nights in Aug 2024

2/10 Terrible

Ricardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one at check-in in and treadmill broken!
No one at check-in and breakfast terrible. Treadmill broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Susana, Wendell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff courteous
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience. Room was extremely dirty. There was visible mold in the ceiling and the sheets smelled of vinegar.
Stayed 3 nights in Jul 2024

6/10 Okay

STEVEN

Business traveller, Travelled with partner
Low quality
Stayed 2 nights in Jul 2024

6/10 Okay

Lisa, Shandon

Disliked: Staff & service
I stayed for 5 days and constantly had to ask for room service on a daily basis and only to get some towels and maybe a wipe down. Needed to call for the coffee to be refilled(which i never did get), and the shampoo and the lotion, and my bed was never made to top it all off. At least the trash was taken out. I know maybe this may be a little petty but when you paid hundreds of dollars at least they could be a little more thoughtful and thorough????
Stayed 5 nights in Jul 2024

4/10 Poor

Brandee

Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Good
Stayed 5 nights in Jul 2024

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad experience

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramon

Stayed 1 night in Jun 2024

4/10 Poor

Sheena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Beatrix

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant Stay, clean and friendly service, Breakfast was OK, but was always the same food every Day, limited selection. Did not get my AARP discount when I extended my stay for an additional 3 days. I was told to contact Expedia but I had booked it thru Hotel’s.com. Disappointed with that.
Stayed 3 nights in Jun 2024

6/10 Okay

Stephanie

Disliked: Amenities, property conditions & facilities
It was okay for the price just needed to have some updates to the building. The carpets are soiled, the elevator is old, the rooms are mediocre at best.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lesje

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very kind. Will definitely go back
Stayed 2 nights in Jun 2024

8/10 Good

Charlene Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Chose location solely on the convenient location your destination
Stayed 1 night in Jun 2024

6/10 Okay

steven

Travelled with family
Liked: Cleanliness
Enjoyed the clean room, however the air conditioning compressor was loud throughout night. Breakfast was ok with exception of super dry bread for toast and powdered eggs.
Stayed 1 night in Jun 2024

10/10 Excellent

Raymond, New Freedom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, Clean and appropriate cost
Stayed 2 nights in May 2024

6/10 Okay

Michael

Travelled with family
Breakfast was inadequate and location was not where I expected.
Stayed 1 night in May 2024

10/10 Excellent

Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Very Nice
Stayed 4 nights in May 2024

10/10 Excellent

Raymond, New Freedom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful in coordinating reservations
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024