BIG4 Ingenia Holidays Phillip Island

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BIG4 Ingenia Holidays Phillip Island

Aerial view
Exterior
Premium Villa, 2 Bedrooms | Living area
3 Bedroom Villa | Living area
1 Bedroom Park Cabin (No Private Bathroom, Shared Amenity Block)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included
  • Business services
    Business services

Explore the area

Map
24 Old Bridge Drive, Crescent, Newhaven, VIC, 3925
  • Phillip Island Nature Park
    3 min walk
  • Phillip Island Chocolate Factory
    2 min drive
  • San Remo Coastal Reserve
    3 min drive

Room options

2 Bedroom Dormitory (No Private Bathroom or Kitchen, Shared Amenity Block)

  • Sleeps 9
  • 3 Twin Bunk Beds, 1 Double Bed and 1 Twin Bed

2 Bedroom Standard Cabin

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

1 Bedroom Park Cabin (No Private Bathroom, Shared Amenity Block)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

2 Bedroom Villa

  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

1 Bedroom Budget Cabin

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Villa, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds

3 Bedroom Villa

  • 60 sq m
  • Sleeps 7
  • 1 Queen Bed, 1 Double Bed and 3 Twin Beds

Similar properties

About this property

BIG4 Ingenia Holidays Phillip Island

Sandy fun near Phillip Island Chocolate Factory and Churchill Island Heritage Farm
Guests at this beach holiday park will appreciate convenient onsite amenities such as a playground and barbecue grills. All 30 accommodations offer free WiFi and TVs.
BIG4 Ingenia Holidays Phillip Island offers 30 accommodations. This Newhaven holiday park provides complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at BIG4 Ingenia Holidays Phillip Island. During your stay, you're just a quick walk from Phillip Island Nature Park. You'll find features like free WiFi in public areas and free self parking, plus a meeting room. This budget holiday park has 30 accommodations. Enjoy your stay with amenities like free WiFi and a TV in each accommodation.
  • All accommodations offer TVs
  • Free WiFi
  • Free self parking
  • Amenities include a meeting room, laundry facilities, and a vending machine
  • Onsite recreation includes a playground
  • Just a 3-minute walk from Phillip Island Nature Park and a 2-minute drive from Phillip Island Chocolate Factory
As a guest of BIG4 Ingenia Holidays Phillip Island, you'll find barbecue grills, a vending machine, and an arcade/game room. Public spaces have free WiFi. BIG4 Ingenia Holidays Phillip Island also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.

This Newhaven holiday park is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Things to do

  • Arcade/games room
  • Playground

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Playground

Conveniences

  • Vending machine

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Entertainment

  • TV

More

  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8 AM - 6 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

BIG4 Phillip Island Caravan Park Newhaven
BIG4 Phillip Island Caravan Park
BIG4 Phillip Island Newhaven
BIG4 Phillip Island
BIG4 Phillip Island Caravan Park Campsite Newhaven
BIG4 Phillip Island Caravan Park Campsite
Big4 Ingenia Holidays Phillip
Ingenia Holidays Phillip Island
BIG4 Phillip Island Caravan Park
BIG4 Ingenia Holidays Phillip Island Newhaven
BIG4 Ingenia Holidays Phillip Island Holiday park
BIG4 Ingenia Holidays Phillip Island Holiday park Newhaven

BIG4 Ingenia Holidays Phillip Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 374 reviews" "
Rating 8 - Good. 136 out of 374 reviews" "
Rating 6 - Okay. 48 out of 374 reviews" "
Rating 4 - Poor. 18 out of 374 reviews" "
Rating 2 - Terrible. 1 out of 374 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and easily located family freindly to keep kids occupied
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet and convenient. Clean. Friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

ashutosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, serene and peaceful!!
Stayed 1 night in Jul 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work
Stayed 2 nights in Jun 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Phatchari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Krystal

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We recently stayed and I must admit, I was taken aback by the price we paid, given that it was alot less than what we paid at another holiday park on Phillip Island. However, upon arrival, it became clear why it was so affordable. Despite reading and seeing photos of a pool, jumping pillow, and buggies for the kids to ride, there was no pool, the jumping pillow was nothing like the photo, and the buggies were available for hire at $10 every 30 minutes. The cabins were small and had a musky stale smell, with mold present. The couch was incredibly uncomfortable, but luckily, the kids had their Xbox to keep them occupied while in the cabin. The kids were disappointed, and so are we. The area was nearly empty, with only one other person present. It was a shame, as our expectations were not met. But, it was quiet, nice to see the ducks and you can get up close to them and the staff are lovely and welcoming.

10/10 Excellent

Allira

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, clean and fun for all.
Stayed 4 nights in Apr 2024

8/10 Good

Jeniffer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The cabin was cosy but a little outdated, the beds were comfortable but not made although They provided clean linen
Stayed 1 night in May 2024

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cabins that are clean and well maintained. Easy walking access to the beach. Good amenities.
Stayed 4 nights in Apr 2024

10/10 Excellent

Marco

Liked: Amenities
The location was great with the beach. Simple set up but all that i needed, thank you.
Stayed 2 nights in Apr 2024

8/10 Good

noel

Travelled with partner
Liked: Cleanliness, staff & service
It was clean and tidy and easy to access
Stayed 2 nights in Apr 2024

8/10 Good

Hae Yon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cosy!
Stayed 3 nights in Apr 2024

10/10 Excellent

Adeola

Stayed 2 nights in Apr 2024

10/10 Excellent

Dhanu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Grant

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excelent and the cabin was so clean, the BBQ facilities were great, i certainly would recommend a stay, Ill be back.
Stayed 1 night in Mar 2024

6/10 Okay

Danielle

Travelled with family and small children
Liked: Staff & service
Not adequate space to park large cars with cabins. Usually there is room beside a cabin but here we had to park out front, and we/the surrounding cabins had to move our cars occasionally so others could get in and out. Floors weren’t very clean, after walking around for half an hour my socks were black. There was a lot of sand under/around the couch. Bathroom had a yucky sewerage kind of smell after showering, I guess from the drains? Otherwise the park itself was nice, kids lived the jumping pillow and playgrounds and the beach access was very handy. We felt safe enough that the kids could ride their bikes/scooters around the park. After-hours check in was a smooth process.
Stayed 2 nights in Mar 2024

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Top spot to call home for a few days. The cabin was really good.
Stayed 7 nights in Mar 2024

6/10 Okay

Daniel

Stayed 1 night in Mar 2024

8/10 Good

caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a couple of nights.Beach was walking distance.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of animals around. Beautiful place to stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was lovely and so many trees around and wildlife.
Stayed 3 nights in Feb 2024

10/10 Excellent

Helrn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet tranquil setting close to the beach
Stayed 3 nights in Feb 2024

8/10 Good

Cathy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, nice area, cabin not as well equipped as I would expect from a big 4 for cooking equipment. Handy location.
Stayed 1 night in Feb 2024