Quest Newcastle

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Newcastle

Front of property
Indoor pool
Beach nearby
Apartment, 1 Bedroom | Living area
2 bedrooms, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Washer
    Washer
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Kitchen
    Kitchen

Explore the area

Map
575 Hunter Street, Newcastle West, NSW, 2300
  • NEX
    3 min walk
  • Newcastle Civic Park
    7 min walk
  • Newcastle Civic Theater
    8 min walk
  • Newcastle, NSW (NTL-Williamtown)
    26 min drive

Room options

Apartment, 1 Bedroom

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Similar properties

About this property

Quest Newcastle

Luxury Newcastle aparthotel in Newcastle West with a fitness center
This smoke-free aparthotel features an indoor pool, a fitness center, and a spa tub. Other amenities include self parking, concierge services, and dry cleaning. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a refrigerator, an oven, and a microwave. Limited housekeeping is available.
Quest Newcastle offers 64 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. 43-inch flat-screen televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest Newcastle. During your stay, you're just a quick walk from NEX. You'll find features like an indoor pool, a gym, and a spa tub. Built in 2000, this luxury aparthotel has 64 apartments on 10 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from NEX and 8 minutes by foot from Newcastle Civic Theater
Quest Newcastle offers its guests an indoor pool, a spa tub, and a fitness center. The luxury Quest Newcastle also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Indoor pool
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Secured uncovered self parking on site (AUD 35 per day)
  • Limited on-site parking

Family friendly

  • Cots (infant beds): AUD 5.0 per night

Kitchen

  • Fridge
  • Microwave
  • Oven
  • Toaster
  • Coffee/tea maker
  • Freezer
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: AUD 45.0 per night

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Dining room

Entertainment

  • 43-inch flat-screen TV with cable/satellite service
  • Netflix

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)
  • Vending machine

Location highlights

  • Near the boardwalk
  • In the city centre

Things to do

  • Fitness centre
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 64 rooms
  • 10 floors
  • 1 building
  • Built in 2000

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.65 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.65 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Newcastle Quest
Quest Apartment Newcastle
Quest Newcastle
Quest Hotel Newcastle
Quest Newcastle Hotel Newcastle
Quest Newcastle Newcastle West
Quest Newcastle Apartment
Apartment Quest Newcastle Newcastle West
Newcastle West Quest Newcastle Apartment
Apartment Quest Newcastle
Quest Apartment
Quest
Quest Newcastle Aparthotel
Quest Newcastle Newcastle West
Quest Newcastle Aparthotel Newcastle West

Quest Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 254 out of 456 reviews" "
Rating 8 - Good. 156 out of 456 reviews" "
Rating 6 - Okay. 30 out of 456 reviews" "
Rating 4 - Poor. 10 out of 456 reviews" "
Rating 2 - Terrible. 6 out of 456 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, room comfort
A beautiful one bedroom apartment, clean and fresh with full kitchen and laundry facilities in the apartment. Helpful, friendly staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Leonie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The customer service in this hotel was exceptional. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great stay in Newcastle
We enjoyed our 2 night stay at Quest Newcastle for a family getaway. The check in process was seamless, the apartment had everything we needed and was comfortable. The beds could’ve done with a pillow top as it was a bit firm and springy but other than that we had a good stay and would choose to stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Could not fault the service or cleanness of the apartment
Stayed 3 nights in Jun 2024

6/10 Okay

Mumin

Liked: Cleanliness
GYM IS JUST TO PUT A TICK IN THE BOX, VERY DISMAL. Average Internet speed.
Stayed 1 night in May 2024

10/10 Excellent

Christina

Stayed 1 night in May 2024

10/10 Excellent

Steven

Stayed 4 nights in Apr 2024

6/10 Okay

Pradip

Travelled with partner
Liked: Cleanliness
Not worth for money value.
Stayed 1 night in Apr 2024

4/10 Poor

Stuart

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was a lot of noise from people until the early hours of the night fighting and yelling on the king st side near the carpark for Quest. Both my wife and myself had very little sleep due to this.
Stayed 2 nights in Apr 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay one of the characteristics I look for is the room is sound proof. on level 7 you definitely hear the birds both morning and night it's pretty loud
Stayed 3 nights in Apr 2024

10/10 Excellent

Le

Liked: Cleanliness, amenities
Amazing service, we had a very pleasant stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Song

Liked: Cleanliness, room comfort
The room is very clean and the staff is extremely friendly. The hotel is close to all facilities and Newcastle light rail station
Stayed 1 night in Feb 2024

10/10 Excellent

MEHMET

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is right in the heart of the city. The room was spacious and clean, and had its own balcony area. The furniture was modern and new-ish.
Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Liked: Cleanliness, room comfort
Spacious, comfortable but questionable deposit
Room was incredibly spacious. Had everything we needed for a comfortable stay. Pool was comfortable and relaxing. Pool towels are a little small as they barely wrap around an adult. The deposit is an inconvenience as they still get an imprint of your credit card like every other hotel. For an overnight stay, the deposit is a bit much.
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Corey

Liked: Cleanliness
Birds were loud in the trees outside and bird crap everywhere
Stayed 2 nights in Jan 2024

10/10 Excellent

Aaron

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Comfortable
Stayed 5 nights in Jan 2024

8/10 Good

Aza, Lindfield

Liked: Cleanliness, property conditions & facilities
Great spot to all transport links Is a little noisy sat nights Good size apartment Plumbing a little outdated gets super hot if someone else turns water on while in shower like extremely burning hot
Stayed 5 nights in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, room comfort
Best Hotel in Newcastle
This is a great location as centeal to shops entertainment, beach, harbour, museum, art gallery restaurants has it all. Onsite car parking
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent, convenient positioned stay in well equipped room.
Stayed 3 nights in Dec 2023