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Quest Newcastle

4.5 star property

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Photo gallery for Quest Newcastle

Front of property
Indoor pool
Exterior
Apartment, 2 Bedrooms
Apartment, 1 Bedroom | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Washer
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
575 Hunter Street, Newcastle West, NSW, 2300
  • NEX
    ‪3 min walk‬
  • Newcastle Civic Park
    ‪7 min walk‬
  • Newcastle Civic Theater
    ‪8 min walk‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪26 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

43-inch flat-screen TV with digital channels, Netflix

Apartment, 1 Bedroom

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

43-inch flat-screen TV with digital channels, Netflix

Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Similar properties

Outdoor pool

Rydges Newcastle

  • Pool
  • Waterslide
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1002)
The price is €218
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Rydges Newcastle

About this property

Quest Newcastle

Luxury Newcastle aparthotel in Newcastle West with a fitness center
This smoke-free aparthotel features an indoor pool, a fitness center, and a hot tub. Other amenities include self parking, concierge services, and dry cleaning. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a refrigerator, an oven, and a microwave. Limited housekeeping is available.
Quest Newcastle offers 64 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. 43-inch flat-screen televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest Newcastle. During your stay, you're just a quick walk from NEX. You'll find features like an indoor pool, a gym, and a hot tub. Built in 2000, this luxury aparthotel has 64 apartments on 10 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from NEX and 8 minutes by foot from Newcastle Civic Theater
Quest Newcastle offers its guests an indoor pool, a hot tub, and a fitness center. The luxury Quest Newcastle also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Indoor pool
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Secured uncovered self parking on site (AUD 35 per day)
  • Limited on-site parking

Family friendly

  • Cots (infant beds): AUD 5.0 per night

Kitchen

  • Fridge
  • Microwave
  • Oven
  • Freezer
  • Coffee/tea maker
  • Toaster
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: AUD 45.0 per night

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Dining room

Entertainment

  • 43-inch flat-screen TV with cable/satellite service
  • Netflix

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)
  • Vending machine

Location highlights

  • Near the boardwalk
  • In the city centre

Things to do

  • Fitness centre
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 64 rooms
  • 10 floors
  • 1 building
  • Built in 2000

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Newcastle Quest
Quest Apartment Newcastle
Quest Newcastle
Quest Hotel Newcastle
Quest Newcastle Hotel Newcastle
Quest Newcastle Newcastle West
Quest Newcastle Apartment
Apartment Quest Newcastle Newcastle West
Newcastle West Quest Newcastle Apartment
Apartment Quest Newcastle
Quest Apartment
Quest
Quest Newcastle Aparthotel
Quest Newcastle Newcastle West
Quest Newcastle Aparthotel Newcastle West

Quest Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 470 reviews
Rating 8 - Good. 162 out of 470 reviews
Rating 6 - Okay. 30 out of 470 reviews
Rating 4 - Poor. 11 out of 470 reviews
Rating 2 - Terrible. 6 out of 470 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness
It’s ok , but only the lounge area has a split A/C , nothing but a fan in the bedrooms bit basic . Can’t really open the windows for air as it’s very noisy . Pool and gym quite disappointing and grimy you wouldnt go in and the gym is a bit of a joke . Pictures look way better than real life .
Stayed 1 night in Nov 2024

10/10 Excellent

Katreena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Good value property in a great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was very located in a good spot with lots of great places to eat and have a drink. The reception staff were really good and we will definitely stay here again in the future.
Stayed 3 nights in Oct 2024

2/10 Terrible

Kumar

Stayed 2 nights in Oct 2024

8/10 Good

louie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
property was good clean and friendly, only negative is i have kids and the pub right underneath was very loud
Stayed 1 night in Oct 2024

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I had broken my leg prior to staying here and the reception desk were very helpful, making sure my car park was the closest one to the building. I very much appreciated the service because it made things much easier for me and the best part was they did it without me even asking.
Stayed 2 nights in Sep 2024

8/10 Good

Chaoran

Travelled with family and small children
Liked: Cleanliness, amenities
It's conveniently located right in the city center, and the staff are very friendly. However, there is some traffic and bar music noise, and the facilities, especially the Wi-Fi speed, are a bit run under.
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, amenities, room comfort
A beautiful one bedroom apartment, clean and fresh with full kitchen and laundry facilities in the apartment. Helpful, friendly staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Leonie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The customer service in this hotel was exceptional. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great stay in Newcastle
We enjoyed our 2 night stay at Quest Newcastle for a family getaway. The check in process was seamless, the apartment had everything we needed and was comfortable. The beds could’ve done with a pillow top as it was a bit firm and springy but other than that we had a good stay and would choose to stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Could not fault the service or cleanness of the apartment
Stayed 3 nights in Jun 2024

6/10 Okay

Mumin

Liked: Cleanliness
GYM IS JUST TO PUT A TICK IN THE BOX, VERY DISMAL. Average Internet speed.
Stayed 1 night in May 2024

10/10 Excellent

Christina

Stayed 1 night in May 2024

10/10 Excellent

Steven

Stayed 4 nights in Apr 2024

6/10 Okay

Pradip

Travelled with partner
Liked: Cleanliness
Not worth for money value.
Stayed 1 night in Apr 2024

4/10 Poor

Stuart

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was a lot of noise from people until the early hours of the night fighting and yelling on the king st side near the carpark for Quest. Both my wife and myself had very little sleep due to this.
Stayed 2 nights in Apr 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay one of the characteristics I look for is the room is sound proof. on level 7 you definitely hear the birds both morning and night it's pretty loud
Stayed 3 nights in Apr 2024

10/10 Excellent

Le

Liked: Cleanliness, amenities
Amazing service, we had a very pleasant stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Song

Liked: Cleanliness, room comfort
The room is very clean and the staff is extremely friendly. The hotel is close to all facilities and Newcastle light rail station
Stayed 1 night in Feb 2024