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The Westin New York Grand Central

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin New York Grand Central

Exterior
Premium Room, 1 King Bed with Sofa bed
Breakfast, lunch, dinner served; American cuisine
Exterior
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • Gym
  • Parking available

Explore the area

Map
212 East 42nd Street, New York, NY, 10017
  • Chrysler Building
    ‪3 min walk‬
  • Grand Central Terminal
    ‪5 min walk‬
  • United Nations Headquarters
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Presidential Suite, 1 King Bed

  • 96 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

City view

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

City view

Suite, 2 Double Beds

  • 67 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed, View

  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

City view

Deluxe Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin New York Grand Central

Luxury New York hotel in Manhattan with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around The Westin New York Grand Central gets high marks from our customers. During your stay, you're just a quick walk from Grand Central Terminal. You'll find features like a restaurant, a 24-hour gym, and a bar.
  • Enjoy American cuisine while dining at Amuse Marketplace & Bar
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 15-minute walk of Grand Central Terminal and Broadway
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 16 meeting rooms are available.

The luxury The Westin New York Grand Central also features a 24-hour fitness center, a garden, and laundry facilities. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 11 AM.
Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and public transport

  • Self parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–11 AM: USD 16.25-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 16

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1997 out of 2976 reviews" "
Rating 8 - Good. 561 out of 2976 reviews" "
Rating 6 - Okay. 222 out of 2976 reviews" "
Rating 4 - Poor. 110 out of 2976 reviews" "
Rating 2 - Terrible. 86 out of 2976 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

IMEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Clean, comfortable, shower was awesome, food great, but noise was terrible, windows and walls were not sound proof and y could hear nearly everything outside but i guess thats NY too
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose Eduardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to walk!
Stayed 2 nights in Jul 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, safe, and good customer service. We would definitely stay at the Westin Grand Central again!
Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Stayed 2 nights in Jul 2024

2/10 Terrible

Yu, Arcadia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dusty, the duvet was dirty, and shower curtain was dirty too. You can hear anything from the street, it’s very hard to sleep. They didn’t clean our room for one day, and the staff was very rude.
Stayed 5 nights in Oct 2024

10/10 Excellent

Alexander, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cleaned before we returned from breakfast. The breakfast buffet is excellent. All staff at hotel courteous, affable, and helpful. Check in and checkout swift and accommodating. We’ll stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Beena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and great staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location and service. Will return.
Lovely family stay. Front desk is generous and accommodating. Lovely rooms, clean and modern. Great value. Will stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maryanne Suejin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Can’t go wrong with Westin and the location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for seeing all of NYC! Rooms are a good size, and the hotel offers many amenities for a comfortable stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very well run hotel, clean, and friendly. Would definitely stay again
Stayed 1 night in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Property is conveniently located to my daughter's apartment. We will stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

John-Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Amber

Stayed 1 night in Sep 2024

8/10 Good

Orelvis, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Oct 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really clean, staff was really plate and welcoming, the only downside is if your in a room on the front you can hear all the traffic horns and sirens from no matter what floor your on
Stayed 2 nights in Oct 2024

2/10 Terrible

Saamantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not fulfill basic needs
I recently stayed at Westin, and unfortunately, it was a bottom-tier experience. From the moment I checked in, I noticed the room was dusty, which triggered my asthma and forced me to rely on my inhaler throughout my stay. I also contacted the front desk for a blanket or comforter, but I never received one. This left my family and me very uncomfortable during our stay. Despite bringing my concerns to the front desk, the staff was unresponsive and seemed indifferent to my needs. Literally no one was helpful. Basic essentials were lacking in the room, which only added to the overall discomfort. As a poor attempt to rectify the situation, management offered a destination fee credit at checkout, well now the trip is over! but this hardly compensated for the issues we faced. I left feeling dissatisfied and would not recommend this hotel to others especially if you would like a blanket. I received an apology email following my poor review. Never again.
Visible dust
Visible dust
Visible dust
Gave the kids the blanket
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The thing that makes this hotel stand out and such an enjoyable experience is the staff, from top to bottom they were a delight to deal with. Our bathroom was functional but a bit small and we had to coordinate the entry and shower doors.
Stayed 3 nights in Oct 2024

6/10 Okay

Stéphane

Stayed 3 nights in Oct 2024

10/10 Excellent

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenny Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities were great
Stayed 3 nights in Oct 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the hotel. We were given a room on the 41st floor with great views. The rooms are spacious and clean. The hotel hands out complimentary coupons for drinks at their bar as well as breakfast which was really great! Hotel staff is very friendly, and especially Thomas at the front desk. I would gladly stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 7 nights in Sep 2024