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Hilton Club The Central at 5th New York

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Club The Central at 5th New York

Lobby
Exterior
View from room
50-inch flat-screen TV with cable channels, TV
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Laundry
    Laundry
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
12 East 48th Street, New York, NY, 10017
  • 5th Avenue
    2 min walk
  • Rockefeller Center
    3 min walk
  • St. Patrick's Cathedral
    4 min walk
  • New York, NY (LGA-LaGuardia)
    25 min drive

Room options

View all photos for Premier Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, individually decorated

Premier Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Hearing)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed, Accessible

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Studio, 1 King Bed

Premium bedding, in-room safe, individually decorated

Premier Studio, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Premier Studio, 1 King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (3x3 Shower)

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed, Accessible (3x3 Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed, Accessible (Hearing)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible, Bathtub

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed, Accessible (Hearing, Roll-In Shower)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 King Bed (Plus)

Premium bedding, in-room safe, individually decorated

Premier Studio, 1 King Bed (Plus)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Plus)

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed, Accessible (Plus)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Plus, Hearing)

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed, Accessible (Plus, Hearing)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Plus)

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed (Plus)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Premier Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Tempo by Hilton New York Times Square

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (3311)
The price is €544
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Tempo by Hilton New York Times Square

About this property

Hilton Club The Central at 5th New York

Hotel with a fitness center, steps from 5th Avenue
Along with a fitness center, this hotel has a business center and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe. Housekeeping is available once per stay.
Hilton Club The Central at 5th New York offers 161 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the shopping around Hilton Club The Central at 5th New York. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus a gym and a business center.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from 5th Avenue and 3 minutes by foot from Rockefeller Center
WiFi is free in public spaces. There's an onsite business center. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hilton Club The Central at 5th New York.

Smoking is allowed in designated areas at this 3.5-star New York hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 1640 ft (USD 50 per day)

Things to do

  • Fitness centre

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 50 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton The Central At 5th York
The Central at 5th by Hilton Club
Hilton Club The Central at 5th New York Hotel
Hilton Club The Central at 5th New York New York
Hilton Club The Central at 5th New York Hotel New York

Hilton Club The Central at 5th New York Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 586 out of 720 reviews" "
Rating 8 - Good. 83 out of 720 reviews" "
Rating 6 - Okay. 24 out of 720 reviews" "
Rating 4 - Poor. 15 out of 720 reviews" "
Rating 2 - Terrible. 12 out of 720 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with friendly staff and convenient amenities!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Ana Maria

Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Great location in the centre of Manhattan. This is the only hotel we have ever stayed that has never been cleaned or had a towel change. We stayed 4 nights. We were supposed to get a text explaining that service is only provided on request. This was never received. It was not explained at check in and it is not referred to in the guest service info which is pretty poor for a Hilton hotel.
Stayed 4 nights in Aug 2024

6/10 Okay

Tammi

Stayed 1 night in Aug 2024

8/10 Good

Aida

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The house keeping supervisor lady or so called manager that don’t speak no Spanish unprofessional stay away from her please it took more then 6 hours for us to check in they lied to us about someone not being in the room when we get upstairs to our room assigned it not clean or ready lady so call her self a house supervisor go with security we had our keys this was terrable experience they should be fire her unprofessional behavior
Stayed 1 night in Jun 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room!
Beautiful room. The bathroom was especially top quality. Luxurious shower, mirrors, toilet (heated bidet). Perfect location. Quiet street but right next to everything.
Stayed 4 nights in Aug 2024

8/10 Good

Devesh

Liked: Cleanliness, staff & service
Overall good
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Amazing facility and staff. Clean, friendly, welcoming and overall would absolutely stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms were very well appointed with a very nice shower and the bidet was awesome. The front staff was amazing every time I walked out the door Every person behind the desk smile, and said hello and more than happy to help. Advice I do not drive into this hotel with your vehicle. The parking was crazy expensive I opted to take a train in Hartford CT. The only reason I would not go back to this hotel is because I prefer not to steak this close to Times Square and the craziness… I would prefer a different neighborhood in Manhattan. But otherwise awesome stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Really good experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Tarantino

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that the staff were always smiling, friendly and helpful. The rooms were extremely clean and stylish. Loved the complimentary water. The restaurants across the street and next door were very convenient. Had a fantastic stay and can’t wait to return😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Tarantino

Travelled with partner
The staff is always smiling and very helpful. The rooms are extremely comfortable and stylish. The restaurants in the area are convenient. Can’t wait to return.
Stayed 8 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

THAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 4 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smaller Hilton property with terrific staff and rooms that are larger than usual in Manhattan. The layout of the room allowed for two people to comfortably function and it was spotless.
Stayed 8 nights in Jul 2024

2/10 Terrible

Pavel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were very dissapointed with the approach of the staff and management & also with cleanliness of our room. Our room was dirty with mold when we arrived so we had to get a new one…which was not ready. Hotel offered us a refund of one (first) night. We agreed. They initiated the refund but when we arrived back to Europe…the pulled it and and denied the refund! Beware of the agreement, refunds, etc. you make with people (management) at this hotel! That are very unethical and unfortunatelly rip you off when you are no longer there…☹️
Stayed 3 nights in Jul 2024

10/10 Excellent

Yijun

Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second summer in a row bringing the family on a NYC vacation at this property--it is truly a wonderful place to stay. It is extremely clean and modern, great amenities and service, rooms have a beautiful city view of an amazing location very close to Broadway, Rockefeller Center, excellent restaurants, and shopping. My only comment this time is that they had the air conditioning pre-set to not go below 68 degrees, and often the room stayed at 70-72, and when you come in from a warm summer day of walking around and would like to feel some very cold air, the AC never got genuinely cold. The AC in the lobby was great, and the property does have a nice sitting area behind the lobby, as well as a small outdoor terrace. So one day we sat downstairs to enjoy that AC after a long day of walking, because we knew it was cooler than our room would be. But otherwise, it's a GREAT place to stay in New York, a true gem of a find, for a very reasonable price.
Stayed 7 nights in Jul 2024

8/10 Good

iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was bigger than I imagined, beautiful. Everyone very kind and helpful
Stayed 3 nights in Jun 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 4 nights in Jul 2024

4/10 Poor

VINIKA

Disliked: Staff & service, room comfort
Nice and convenient location of the property. I would not stay here again due to rude staff. The staff was not welcoming nor knowledgeable. The bedsheets were not clean either. The gentlemen that checked us in mentioned we could text a certain number for service and when my boyfriend did text him no response in fact he responded a day later! I will not be recommending this property to anyone else.
Stayed 3 nights in Jul 2024

8/10 Good

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2024