Sheraton Brooklyn New York Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Breakfast, lunch and dinner served
Lobby lounge
Lobby lounge
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
228 Duffield Street, Brooklyn, NY, 11201
  • Manhattan Bridge
    ‪9 min walk‬
  • Brooklyn Academy of Music
    ‪11 min walk‬
  • Brooklyn Navy Yard
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

Suite, 2 Double Beds

  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Balcony

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, City View

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Brooklyn New York Hotel

Hotel with a 24-hour front desk, near Barclays Center Brooklyn
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Sheraton Brooklyn New York Hotel's great location. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Enjoy features like a restaurant, a bar, and dry cleaning service.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 3-minute drive from Barclays Center Brooklyn and 6 minutes from Brooklyn Cruise Terminal
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

Avere - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Avere

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 58
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • First-run films
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 489 out of 1096 reviews" "
Rating 8 - Good. 275 out of 1096 reviews" "
Rating 6 - Okay. 147 out of 1096 reviews" "
Rating 4 - Poor. 79 out of 1096 reviews" "
Rating 2 - Terrible. 106 out of 1096 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Issam, Tampa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay with 2 minor problems. 1 was that the bathtub needs caulking and 2 my room was close to where the hotel maids would get supplies so you constantly heard a door slamming. It wasn’t that loud but when it continues to happen it can be annoying. But overall I would come back.
Stayed 2 nights in Oct 2024

6/10 Okay

Samuel

Stayed 8 nights in Oct 2024

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, amenities
Staff has extremely helpful, from check in through checkout. Including housekeeping.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Dirty q-tip on the floor and stained bedding but I usually carry my own sheets so that was okay, but would appreciate more attentiveness to the cleaning of the rooms. Overall good experience location was very good
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Victorville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff her was very nice and helpful. Nice convenience to order a car to our next destination.
Stayed 1 night in Oct 2024

8/10 Good

DeVante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location. Near a lot of shops and restaurants. It’s also close to the transit into manhattan
Stayed 2 nights in Oct 2024

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Sep 2024

10/10 Excellent

James, Vacaville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Glynell

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth Perazza

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

6/10 Okay

Patti

Travelled with family
Liked: Staff & service, amenities
Check in was efficient and quick. Parking Valet was friendly and efficient upon check in. All staff throughout our stay were friendly and helpful. I think I’d rate the staff as the highlight of our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 8 nights in Oct 2024

6/10 Okay

Lawrence

Stayed 1 night in Sep 2024

8/10 Good

Vadim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location of the hotel, near the metro and various restaurants, taxi always arrived very quickly. The hotel room is small, but has everything you need. We stayed at this hotel for a couple of nights, had two beds in the room and these beds were problematic - they creaked loudly with any movement, also the door to the bathroom creaked. This creaking was the only problem, otherwise we were satisfied with the comfort!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ed

Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Tiana, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lots of shopping and all within walking distance!
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Business traveller
Liked: Staff & service, property conditions & facilities
I loved my stay due to location and the staff were amazing. However there were many things that needed to be replaced and just made the room and even the lobby dingy looking.
Stayed 6 nights in Sep 2024

2/10 Terrible

Joleen

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean and comfortable
Stayed 2 nights in Oct 2024

4/10 Poor

Garrett

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great Location. On-site cafe was convenient and tasty. Hotel itself was a hot mess.
Stayed 4 nights in Sep 2024

4/10 Poor

Nicholas

Liked: Cleanliness, staff & service
Series of different beeps, squeeks, etc. heard multiple times throughout night. Hard to sleep, got woken up several times.
Stayed 1 night in Oct 2024

6/10 Okay

Annette

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
depressing
Stayed 5 nights in Oct 2024

10/10 Excellent

Seher

Stayed 7 nights in Sep 2024