Hotel Alameda Highline

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alameda Highline

City view from property
Suite
Front of property
Restaurant
City view from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
518 W 27th St, New York, NY, 10001
  • The High Line Park
    4 min walk
  • Chelsea Piers
    8 min walk
  • Madison Square Garden
    12 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    60 min drive

Room options

Suite

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Loft

  • Sleeps 2
  • 1 King Bed

Standard Mini

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Alameda Highline

Luxury New York hotel in Manhattan with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Alameda Highline offers 56 accommodations with safes and blackout drapes/curtains. This New York hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Alameda Highline. During your stay, you're just a quick walk from The High Line Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from The High Line Park and 12 minutes by foot from Madison Square Garden
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alameda Highline. You'll have access to the health club at a partner property.

This 4.5-star New York hotel is smoke free.

Hotel Alameda Highline has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV/satellite channels

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

Property is also known as

Americano Hotel
Americano New York
Hotel Americano
Hotel Americano New York
Hotel Alameda
Selina Chelsea
Hotel Americano
Hotel Alameda Highline Hotel
Hotel Alameda Highline New York
Hotel Alameda Highline Hotel New York

Hotel Alameda Highline Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 250 out of 633 reviews" "
Rating 8 - Good. 162 out of 633 reviews" "
Rating 6 - Okay. 106 out of 633 reviews" "
Rating 4 - Poor. 54 out of 633 reviews" "
Rating 2 - Terrible. 61 out of 633 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jeffrey

Travelled with partner
The room we booked reeked of weed and the air conditioning was broken. We were downgraded to a smaller room and that wasn’t any better. There are stains on the linens and booger on the wall. True story. The TV didn’t stay on because the cable going into it was frayed beyond repair. There was only one elevator working so getting up and down to the upper floors took a long time
Stayed 2 nights in Aug 2024

6/10 Okay

Han

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff are super friendly. But the room is so dirty. The mattress is on a wood floor platform which is so dirty and sticky. The staff told me that I could park at this garage for 30 percent off (she even typed in to my Waze) but the next day neither the garage nor the new front desk person would acknowledge this discount.
Stayed 1 night in Jul 2024

10/10 Excellent

Rafi

Stayed 3 nights in Feb 2024

10/10 Excellent

Seher

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandi, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
So great
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dated/worn room, Room noisy withhotel entertain
Very worn hotel. The air conditioning was so loud we needed to get moved room, which ended up being the same. There was an even on our last night and the building was shaking with loud music until the early hours with the bar and roof closed to guests. Poor sleep and very damaged/shabby interior of rooms. This is more of a nightclub vibe than expected. Really disappointed. And a resort fee on arrival!
Stayed 3 nights in Jun 2024

10/10 Excellent

Brooklynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my first time in New York and i loved it mainly because of the location of this hotel. the subway was a short walk away to get to the main stations, plus the shops around are great and easy to get to just by exploring. this hotel is near hudson yards which was beautiful too!!
Stayed 5 nights in May 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room needs a little refresh. Wood surfaces very worn which made it seem less clean than it probably was. Great bar atmosphere, lovely staff.
Stayed 2 nights in May 2024

8/10 Good

Stephanie Danille

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I mostly enjoyed this hotel. I really liked how walkable it was to so many things. I say my biggest gripe about my stay was that the hotel room didn't have a fridge. It's a way to deter eating in the rooms. We had to be very mindful of portions and what we ate when we ate out. There's a communal kitchen area somewhere in the building but we didnt want to ask where it was. Just a very odd thing I've never come across in a hotel stay. Secondly, it drew a younger crowd, probably the main factor being the rooftop bar. I'm in my mid 30s and it just wasn't our vibe. We went up to use our complimentary drink cards and decided to go right back down to the room; it just looked kind of shoddy and tacky, not well put together in order to enjoy. It felt more like an outdoor bar than rooftop. The rooftop parts you could enjoy were through a threshold and near the edge of the building. Just not what we were expecting. There was one night, a Friday night if I'm not mistaken, I was awoken to what sounded like a party right next door to my room. I immediately was taken back to college. It took me a little bit to fall back asleep. That night was the only night with an issue. At check-in, I was shown a sheet with the overall hotel info; there is a kitchen but no free meals. Like I said, I still very much enjoyed my stay and would recommend this hotel for sure!
Stayed 4 nights in May 2024

6/10 Okay

Michael

Disliked: Cleanliness, amenities
Hotel reservation says 22 dollar resort fee. charged a 28 dollar resort fee. The front counter person did her job but was difficult to understand talking really fast. The whole building is more a night club than a hotel, even now as I right this my room is shaking from the rooftop event. And the room. There was dust bunnies all over floor and counter, there is. Scratches scuffs and broken light switches, burn. Mark on the wall. Lobby smelled like pot. Glad this is just for one night. It certainly is not a 4 star anything
Stayed 1 night in May 2024

6/10 Okay

Gregory, New Orleans

Stayed 1 night in May 2024

10/10 Excellent

GEOFFREY

Stayed 1 night in May 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place quiet block will stay here again !
Stayed 2 nights in Feb 2024

6/10 Okay

Carina

Travelled with partner
Liked: Cleanliness
Well situated for our events in the area and close to public transit, however underwhelming overall for the price. Mediocre service, broken bathroom door and poor housekeeping. Our room was right next to the housekeeping closets so there was tons of noise and commotion at very inconvenient times. Probably won’t stay again.
Stayed 2 nights in Apr 2024

6/10 Okay

Paul, Berkeley

Business traveller
Great location. Everything else is just ok.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Martin the Man!
The team at Selina is awesome. Everyone is so helpful and friendly. If you run into Martin at the front desk, know you're in great hands! He was my first and last encounter at Selina and left a wonderful impression on my stay.
Stayed 1 night in Apr 2024

8/10 Good

Taedmary

Business traveller, Travelled with partner
Liked: Amenities
Smooth check in, staff was friendly. My booking included free breakfast and OMG it was absolutely delicious; I ordered the Shakshuka an orange juice and coffee. Staff was attentive and friendly. I didn’t bring a pet, but I was glad to see the pet fee is affordable at $10 per night. Bed and pillows were comfortable, room had free water and a small fridge—very convenient. Would definitely stay at this hotel again.
Stayed 1 night in Mar 2024

6/10 Okay

Edward

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Mis leading and hidden fees
I paid in full up front for 8 days. When inshowed up i got charged another 250 dollars for something i couldnt understand the woman explaining it tonme and had luggage ans was tired. There was a party on the roof 3 nights that i wasnt allowed to go to. And when there wasnt a party i wasnt allowed access. Room was smaller than expected from pictures, with lights that did not work.
Stayed 8 nights in Mar 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
too noisy at times; no bar soap; single ply toilet paper; no TV program guide
Stayed 3 nights in Mar 2024

10/10 Excellent

saud

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it was my first time booking at this hotel, I quickly discovered that it would be my go-to place for future stays. The welcoming atmosphere, vibrant vibe, convenient area, tranquility, and location are simply the best. Martin (I hope I spelled his name correctly) was exceptional in explaining everything, making us feel at home. There's so much more to say, but to put it briefly: just go there. This is undoubtedly the best hotel in NY, and I will definitely be returning. Thank you Silena and Martin for the hospitality 😊
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic, no frills. Perfect for an overnight.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great price. Great room. Nice people and bar area. Thanks
Stayed 2 nights in Feb 2024

8/10 Good

Robin

Stayed 4 nights in Feb 2024

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bad Timing for a stay, but the staff was great
We have stayed several times at the Selina Chelsea. While the staff were very good, the rooms are starting to show a little disrepair since our last stay. The sliding door our bathroom would get stuck, making it difficult to get in and out. The HVAC unit in our friend's room made loud noises all night. However, our biggest problem was related to an event that was booked in the lobby/restaurant/bar the night we stayed there. The event was for a popular social media personality and Hip-Hop musician. It was so crowded (spilling out onto the street), that it was very difficult to enter the hotel. Once through the crowd and into our rooms, the noise and music from the event kept us all awake until very late (after 2 am). The staff was very apologetic the next morning and said that they would give us a credit for 50% of our room costs. We hope to coordinate this refund through Hotels.com, but it is not clear on the app how to get the refund.
Stayed 1 night in Feb 2024