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NH Collection New York Madison Avenue

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection New York Madison Avenue

Exterior
Minibar, in-room safe, blackout curtains, soundproofing
Premium Room, Terrace (View) | Property amenity
Lobby
Penthouse Park Av. Jr. Suite with Terrace | Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
22 East 38th Street, New York, NY, 10016
  • 5th Avenue
    3 min walk
  • Grand Central Terminal
    6 min walk
  • Empire State Building
    7 min walk
  • New York, NY (LGA-LaGuardia)
    21 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room (New Style)

View from room

Premium Room (New Style)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (View)

Deluxe Room (View)

Deluxe Room (View)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Accessible)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (Accessible)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (Extra Bed 3 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View (Extra Bed 3 adults)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room (with view)

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room (with view)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, City View

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The James New York - NoMad

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1001)
The price is €1,031
for 1 night
includes taxes & fees
9 Dec - 10 Dec
The James New York - NoMad

About this property

NH Collection New York Madison Avenue

Luxury New York hotel in Manhattan with a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning. Housekeeping is available on request.
NH Collection New York Madison Avenue offers 288 accommodations with safes and complimentary bottled water. Smart televisions are featured in guestrooms. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at NH Collection New York Madison Avenue. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym, and a bar are available.
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute walk from 5th Avenue and 6 minutes by foot from Grand Central Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A meeting room and limo/town car service are available. You can enjoy a drink at the bar/lounge. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection New York Madison Avenue. A complete renovation of NH Collection New York Madison Avenue was completed in May 2021.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 351 ft (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 35-35 per person
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – May 2021
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 390 out of 635 reviews" "
Rating 8 - Good. 133 out of 635 reviews" "
Rating 6 - Okay. 60 out of 635 reviews" "
Rating 4 - Poor. 29 out of 635 reviews" "
Rating 2 - Terrible. 23 out of 635 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James, TURNERS FALLS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, go there.
Stayed 1 night in Aug 2024

2/10 Terrible

Arye

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The stay was good the thing that annoyed me was a new invention that I first time I heard about called Facilities you had to pay 40$ a day on top of what you paid for the room Next they will ask you to pay for the elevator that gets you to the room I wasn't aware of that and it was really annoying
Stayed 3 nights in Aug 2024

10/10 Excellent

fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NH Collection New York Madison Avenue did not disappoint. We were hoping it would be comparable to the NH Hotel Amsterdam we stayed at; it was. The NHC New York is conveniently located to attractions, transportation and dinning. I felt safe during my stay and walking to and from the hotel. The staff were attentive and welcoming. Housekeeping went the extra mile in locating an item I forgot in the room. As soon as I realized I forgot them, I contacted the hotel and was connected to housekeeping. They kept me informed when they found it until it was collected. Our stay was enjoyable and their restaurant, Serafina, was excellent. We look forward to our next stay @ NH Hotels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tomoko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good👌
Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a great upgrade.
Stayed 1 night in Aug 2024

8/10 Good

Marc-Antoine

Stayed 2 nights in Aug 2024

10/10 Excellent

carla, vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the size of the room. It was clean. So convenient to grand central. Great dining options. Could use a coffee bar.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. We had access to several amenities, the rooms were very clean, the service was excellent, and the aesthetic of the hotel itself was beautiful. Plus you can’t beat that location!
Stayed 1 night in Aug 2024

10/10 Excellent

Chamain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Fahim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of the city. Great location. Hotel is great and nicely furnished. Bar area and working area downstairs is cool. Rooms are new and very comfortable. Service is great too.
Stayed 5 nights in Jul 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff, helped with any need that came up! Great location in the center of the city! Very clean and comfortable beds!
Stayed 2 nights in Jul 2024

6/10 Okay

Zubair

Travelled with family
The hotel is renovated but old building. Plumping issues - water for hot and cold. Housekeeping has no training - she barges into the room without knocking!!
Stayed 12 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

amy

Liked: Property conditions & facilities
I’m just
Stayed 3 nights in Jul 2024

10/10 Excellent

Katherine, El Paso

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel that is exceptional. It is from a large European brand so there is a very European feel to the website, hotel, and staff. You also see many Europeans inside the hotel as well. Overall, it feels like you are vacationing a different country where everyone is courtesy and extra kind. You get amenities like toothbrushes, combs, etc that we tend to find in the Asian hotels too. There were 4 fast elevators and extra large rooms that are very rare in NYC. I would totally stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlton

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and the hotel was top notched
Stayed 3 nights in Jul 2024

10/10 Excellent

Jody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Greeshma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff were nice and helpful. The property is at a walkable distance to major touristic locations
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All renovated and well located
Stayed 3 nights in Jul 2024