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Hyatt Herald Square New York

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Herald Square New York

View from property
2 bars/lounges, rooftop bar
Lobby
Terrace/patio
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
30 W 31st St, New York, NY, 10001
  • 5th Avenue
    ‪2 min walk‬
  • Empire State Building
    ‪4 min walk‬
  • Macy's
    ‪5 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

7.6 out of 10
Good
(4 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

8.6 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(51 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (with Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is €217
for 1 room
includes taxes & fees
1 Feb - 2 Feb
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About this property

Hyatt Herald Square New York

Beaux Arts New York hotel in Manhattan with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Herald Square New York. During your stay, you're just a quick walk from Empire State Building. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Empire State Building and 5 minutes by foot from Macy's
  • Dogs welcome for a fee
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Herald Square New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
The Den - This restaurant serves breakfast and dinner.
Up on 20 - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 85 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10 per person
  • 2 restaurants
  • 2 bars/lounges

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 40-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1004 reviews" "
Rating 8 - Good. 268 out of 1004 reviews" "
Rating 6 - Okay. 97 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 51 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Daayim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Sunil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tanmay Janardan

Liked: Cleanliness, staff & service
-
Stayed 3 nights in Oct 2024

10/10 Excellent

Royston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Clean rooms, friendly staff and a great patio with Empire State views.
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in midtown
Truly a beautiful hotel in the heart of midtown. We interacted with a few of the staff and they were cordial and efficient. I would definitely stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheralee, Longmeaoow

Great stay!!
Stayed 1 night in Oct 2024

10/10 Excellent

Kara

Stayed 2 nights in Sep 2024

6/10 Okay

Manuel

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Giang

Stayed 2 nights in Sep 2024

4/10 Poor

jason

Liked: Cleanliness
Disliked: Staff & service
The hotel staff were rude they didn’t tell me that I had to pay a destination fee until after check out and they didn’t say that I had to leave a deposit of $200
Stayed 1 night in Sep 2024

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Kiana

Stayed 1 night in Aug 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. It will certainly be my go to for my future NY visits. Staff was very friendly….excellent service and facility. Close/Walking distance to main areas. Fabulous roof top bar. Overall, excellent stay!
Stayed 1 night in Sep 2024

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 5 nights in Jul 2024

8/10 Good

Lisa-Maria, Nashua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable hotel room in the city! I appreciated the 2Queen sized beds in the room, so comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Stayed 4 nights in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Aug 2024

6/10 Okay

Kayla

Stayed 1 night in Aug 2024

8/10 Good

Shashirasana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience but smaller rooms
It was good overall but the rooms were very small even for two people. a little bigger room would have been great and airy..
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, stylish hotel within 5 minutes of Penn Station! Rooftop views are spectacular too!
Stayed 1 night in Aug 2024

10/10 Excellent

Oana-Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. We will return .
Stayed 1 night in Aug 2024

10/10 Excellent

Oana-Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very clean and great location. I booked this hotel 3 times and I would choose it again if I return to NYC. The rooftop bar is also a plus.
Stayed 1 night in Aug 2024