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Hyatt Herald Square New York

4.0 star property

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Photo gallery for Hyatt Herald Square New York

View from property
City view from property
2 bars/lounges, rooftop bar
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
30 W 31st St, New York, NY, 10001
  • Empire State Building
    ‪4 min walk‬
  • Macy's
    ‪5 min walk‬
  • Madison Square Garden
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (with Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2298)
The price is €342
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place New York City/Times Square

About this property

Hyatt Herald Square New York

Beaux Arts New York hotel in Manhattan with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Herald Square New York. During your stay, you're just a quick walk from 5th Avenue. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Empire State Building and 5 minutes by foot from Macy's
  • Dogs welcome for a fee
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Herald Square New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
The Den - This restaurant serves breakfast and dinner.
Up on 20 - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 85 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10 per person
  • 2 restaurants
  • 2 bars/lounges

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 40-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 92 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 48 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Walking distance 1 mile to Times Square. Bar is expensive but the gentleman bartender from Memphis is amazing!!
Stayed 2 nights in Nov 2024

10/10 Excellent

NANCY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Everybody was very kind and helpful. Very easy to move around and a lot of restaurants. I will be back again for sure !!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
This experience was one of the best
Stayed 4 nights in Nov 2024

10/10 Excellent

Robin

Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property is ok, clean, nice staff, rooms are small, desk is not good for business, only short stool with no back.
Stayed 3 nights in Nov 2024

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I didn’t give it 5 stars was because it was impossible to keep the room at a level temperature. It was either too hot or too cold. Never had this issue anywhere else.
Stayed 3 nights in Nov 2024

10/10 Excellent

Laiza

Stayed 2 nights in Oct 2024

8/10 Good

William

Stayed 2 nights in Nov 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was super friendly and always greeting me and my family! We had a wonderful stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Gao Nou, Saint Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff and the hotel location was convenient as well as the environment was very nice. The food wasn’t that good but the roof top made it worth the stay.
Stayed 4 nights in Nov 2024

2/10 Terrible

Marek

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Anna

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in NY. Very central and easy to get to all the sites.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara L, Tampa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to convenient restaurant
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone and everything was very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were quick and easy, everyone was very accommodating and friendly. Great location!
Stayed 1 night in Nov 2024

6/10 Okay

marie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don’t like the neighborhood
Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 2 nights in Oct 2024

10/10 Excellent

Suren

Stayed 5 nights in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay close to everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The staff were all wonderful. They really made the stay fantastic!
Stayed 7 nights in Oct 2024

8/10 Good

Victoria Andrea

Travelled with family
Liked: Cleanliness, staff & service
Basic room but clean and lovely staff. Great location
Stayed 7 nights in Oct 2024