Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Lower East Side New York, an IHG Hotel

Suite (Penthouse)
Bar (on property)
Suite (Penthouse)
Studio Suite, 1 King Bed, City View
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry

Explore the area

Map
171 Ludlow Street, New York, NY, 10002
  • Lower East Side Tenement Museum
    6 min walk
  • New York University
    14 min walk
  • Washington Square Park
    17 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

Premium Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Freedom Tower View)

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (Mid Floor)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Penthouse)

  • 186 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed, City View (High Floor)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Tower (Freedom Tower View)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 Queen Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Indigo Lower East Side New York, an IHG Hotel

Luxury New York hotel in Manhattan with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Indigo Lower East Side New York, an IHG Hotel offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of Hotel Indigo Lower East Side New York, an IHG Hotel's great location. During your stay, you're just a quick walk from Lower East Side Tenement Museum. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and nice bathrooms
  • 5 minutes by car from Brooklyn Bridge and 7 minutes from Empire State Building
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Lower East Side New York, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, a meeting room, and coworking spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
Mr. Purple - Onsite restaurant.
Lobby Bar & Café - Onsite bar. Open daily.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 70.00 per day)
  • Limited on-site parking

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5-25 for adults and USD 5-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Mr. Purple
  • Lobby Bar & Café

Things to do

  • Billiards/pool table
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (800 square feet)
  • Coworking spaces
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York, An Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
Hotel Indigo Lower East Side New York, an IHG Hotel New York

Hotel Indigo Lower East Side New York, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 569 out of 1160 reviews" "
Rating 8 - Good. 280 out of 1160 reviews" "
Rating 6 - Okay. 162 out of 1160 reviews" "
Rating 4 - Poor. 68 out of 1160 reviews" "
Rating 2 - Terrible. 81 out of 1160 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cynthia

Booking problems caused me $400
I blame Hotels.com but I didn't get an email verification for this reservation, so I didn't stay and I got billed $400. Ugh.
Stayed 1 night in Aug 2024

10/10 Excellent

Håkon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Property conditions & facilities
Staff very helpful
Stayed 3 nights in Aug 2024

8/10 Good

wentao

Business traveller
Liked: Cleanliness, staff & service
Nice area to live in
Stayed 2 nights in Aug 2024

6/10 Okay

Myae

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked the location and the pool
Stayed 1 night in Aug 2024

8/10 Good

David

Xxx
Stayed 7 nights in Aug 2024

10/10 Excellent

James, Newtown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Wonderful staff . Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FYI earplugs are a must-have for sleeping- bring your own. Otherwise a wonderful experience- clean, comfortable, and accommodating. Very convenient location. I'm looking forward to returning!
Stayed 4 nights in Aug 2024

6/10 Okay

Ramon

Liked: Cleanliness
Disliked: Staff & service
Horrible check in process and non stop dog barking all night
Stayed 1 night in Aug 2024

10/10 Excellent

Roxana

Nice hotel. Clean. Noise area
Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No fridge in the room. Could hear music from the club on property until early in the morning
Stayed 1 night in Aug 2024

8/10 Good

Kirstin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, so many brilliants pubs, bars, restaurants, and coffee shops all in the Lower East Side/ the hotel doorstep! Also close to multiple subway stops so we managed to get to and from the airports by public transport easily and navigate the city (but manhattan is also easy to walk around which we loved). The pool closed at 5 but even getting back in time for an hour to have a quick dip/ cool off after sightseeing in the summer heat was ideal. The music could be loud in our room as we were the floor above the bar but midweek it didn’t go on too late and if you pick to stay in a lively neighbourhood it’s expected you will hear some sounds of nightlife. Would definitely recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and would definitely recommend! Do yourself a favor and upgrade to a high room floor :)
Stayed 2 nights in Aug 2024

2/10 Terrible

Nerissa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Terrible
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Disliked: Room comfort
Just ok
This place was recommended by a friend, we found it to be just ok. Rooms were clean but overall condition of everything was just so-so, dings on the walls, furniture, etc. There is a club that operates on the 15th floor and it was incredibly loud until about 3am. Went to the pool at 5pm and was unable to use it because it was closed. Again, just ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Kylie

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Well for starters, their outlets surged and broke my laptop. Mind you I come here for business, I don’t live in nyc. Had to cancel 5 meetings and miss online classes. The maid who works the 8th floor, (my friend was there). She sexually harassed me , I asked , my friend also asked her to close the door 5 times after we said numerous times “My room doesn’t need service please can we close the door” she kept her hand on the door. Beyond inappropriate. Then a man at the front desk for the rest of my stay was beyond rude to the point I actually left a day early and went to the standard, because it was just beyond disrespectful, unprofessional, and disappointing. MIND YOU, I come 2 weeks almost every month and stay at that property or the Wall Street one everytime. (So keep that in mind).
Stayed 3 nights in Aug 2024

8/10 Good

Alan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, could be a little noisy at night sometimes but that’s expected when you’re in the city that never sleeps. Overall would recommend.
Stayed 4 nights in Aug 2024

8/10 Good

Mary Rose-Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Oi Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the swimming pool. The location is good.
Stayed 4 nights in Aug 2024

4/10 Poor

Rebecca

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don’t like the fact they state they use the fact it’s a “safety issue” for not able to push your own belongings up to your room. They sneak hidden charges on you, they charge you for stuff that wasn’t even in the room when we checked in. They charge “resort fees” what resort is this? Because I have stayed in much nicer places. We paid for city few and we and the please of looking at roof tops nothing nice about it. The front staff is not the nicest unless you are “hot or look good.”
Stayed 2 nights in Aug 2024