voco Times Square South New York by IHG

3.5 star property

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Photo gallery for voco Times Square South New York by IHG

Premium Room, 1 King Bed, City View
Point of interest
Point of interest
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
343 West 36th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪10 min walk‬
  • Broadway
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

Premium Room, 2 Double Beds, City View

  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Hearing Accessible

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Mobility Accessible (Transfer Shower)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

voco Times Square South New York by IHG

Hotel with a 24-hour fitness center, a quick walk to Madison Square Garden
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Wired internet in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space.
Voco Times Square South New York by IHG offers 224 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of voco Times Square South New York by IHG's great location. During your stay, you're just a quick walk from Madison Square Garden. Free wired internet, a restaurant, and a 24-hour gym are available.
  • Free wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • Within a 10-minute walk of Madison Square Garden and Herald Square
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

Public spaces have free wired Internet. Event space at this hotel measures 437 square feet (41 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly voco Times Square South New York by IHG.

This 3.5-star New York hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.
Finches Den Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Offsite parking available (USD 50 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Finches Den Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 437 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 per person
  • Nearby parking fee: USD 50 per day (1640 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
The children's breakfast fee applies to children age 8 and older.

Property is also known as

Hotel Central Times Square
Voco Times Square York By Ihg
Voco Times Square South An IHG Hotel
voco Times Square South New York by IHG Hotel
voco Times Square South New York an IHG Hotel
voco Times Square South New York by IHG New York
voco Hotel Central Times Square South an IHG Hotel
voco Times Square South New York by IHG Hotel New York
DoubleTree by Hilton Hotel New York Times Square South

voco Times Square South New York by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 648 out of 1213 reviews
Rating 8 - Good. 369 out of 1213 reviews
Rating 6 - Okay. 123 out of 1213 reviews
Rating 4 - Poor. 39 out of 1213 reviews
Rating 2 - Terrible. 34 out of 1213 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Nov 2024

6/10 Okay

Katja

Travelled with family
Liked: Staff & service
The staff were great and the location is extremely convenient. Overall a four star experience especially given the low quality of Manhattan hotels in general. However, the room somewhat alarmingly featured big signs on the window about the dangers of human trafficking which is good information for those in danger but it seemed a pretty worrying sign of what kind of hotel this might be! Also the breakfast wasn’t great.
Stayed 1 night in Jan 2025

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying here. Will come back :))
Stayed 1 night in Jan 2025

8/10 Good

Alonso

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to subways and Times Square
Stayed 6 nights in Dec 2024

10/10 Excellent

Kirsteen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space (although small) - had all of the amenities that we needed! Staff were very friendly and helpful. Location was perfect to get all around New York city!
Stayed 6 nights in Dec 2024

10/10 Excellent

Seonghyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. Only issue is we were on the 21st floor and always waited for the elevator for at least 10 minutes. But there were only 2 elevators so that’s understandable. Overall, really good stay and property.
Stayed 3 nights in Jan 2025

10/10 Excellent

LaShekia

Liked: Staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 1 night in Jan 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy New Year in NYC
Excellent location for subway and nice areas
Stayed 3 nights in Dec 2024

10/10 Excellent

JONATHAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very nice. Access to multiple sub lines. Easy to navigate to many NYC sight seeing places. The room was very nice (1 double). The staff was nice in general, the breakfast staff not very good.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Misti Marie

Travelled with family
Liked: Cleanliness
Room wasn’t ready when we checked in but we were compensated with free breakfast the next day. Only 2 elevators for everyone
Stayed 5 nights in Dec 2024

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, walkable from main places to visit and near train station. Excellent room and service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and very nice
Staff super nice and right near Hammerstein ballroom! Will for sure come back
Stayed 1 night in Dec 2024

4/10 Poor

Yadira

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was very dirty The window curtain did not close
Stayed 2 nights in Dec 2024

10/10 Excellent

nithin

Travelled with family and small children
Liked: Amenities
Good one to stay close to Times Square.
Stayed 1 night in Dec 2024

10/10 Excellent

Glender

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & friendly staff. The breakfast was super as well. Good option to stay nearby everywhere.
Stayed 4 nights in Dec 2024

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot, wonderful service
Voco was perfect for our family stay in NYC. The location is perfect- close to everything but just enough away to not be crazy. They let us check in a couple hours early which was awesome, and there was hot chocolate and popcorn in the lobby every night that my kids loved. They kept our bags for free on check out day til we were ready to leave. I wasn’t expecting that to be free- that’s good service. The room was small but clean and all we needed.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kirenia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

DONALD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great I had loud neighbor hotel was great location was good
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Nov 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and amazing staff!
I booked this hotel based on other reviews on how great the staff and overall good experience other guests had while they stayed at the voco hotel Times Square, and I will happily say that the other reviews were spot on! Everyone who worked at this hotel was professional, courteous , smiling and above all happy to help when needed. I recommend to anyone who asks that this is a great place to stay. (And I’m not a typical person who leaves reviews;))
Stayed 3 nights in Dec 2024