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Holiday Inn Express New York City Times Square, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express New York City Times Square, an IHG Hotel

View from property
Reception
View from property
Exterior
Point of interest

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    7 min walk
  • Taqueria Diana
    1 min walk
  • 42 St. - Port Authority Bus Terminal Station
    3 min walk
  • New York, NY (LGA-LaGuardia)
    39 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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Exterior

Pod Times Square

Pet-friendly
Restaurant
Air conditioning
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4.4 out of 5, Excellent, (4140)
The price is €178
for 1 room
includes taxes & fees
4 Jan - 5 Jan
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About this property

Holiday Inn Express New York City Times Square, an IHG Hotel

Hotel with free breakfast, a quick walk to Times Square
A 24-hour business center, valet parking, and a business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Holiday Inn Express New York City Times Square, an IHG Hotel offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express New York City Times Square, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business center, and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square, an IHG Hotel. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 85.00 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch HDTV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"

Holiday Inn Express New York City Times Square, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 414 out of 1316 reviews" "
Rating 8 - Good. 326 out of 1316 reviews" "
Rating 6 - Okay. 265 out of 1316 reviews" "
Rating 4 - Poor. 162 out of 1316 reviews" "
Rating 2 - Terrible. 149 out of 1316 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel clean in the heart of good shopping option
Stayed 3 nights in Sep 2024

6/10 Okay

AGNES

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Although the staff worked hard to make our stay okay, the elevators did not work for the majority of our stay, the shower pressure was weak, the bathroom door was difficult to close and the mattress was lumpy. We enjoyed the breakfast and snacks/water available to us. Location is convenient to Port Authority Stn.and Time Square.
Stayed 4 nights in Sep 2024

10/10 Excellent

June

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a wonderful stay. The property was a bit tired but clean and well maintained. Our room had fresh towels and was spotless everyday.
Stayed 4 nights in Sep 2024

6/10 Okay

Penny

Stayed 4 nights in Sep 2024

8/10 Good

Jake David

Travelled with group
Liked: Cleanliness, staff & service, amenities
This Holiday Inn was pretty good! very central in NYC. Staff around all day and night. Gave us a free upgrade upon arrival which was a bonus! would highly recommend this hotel for a weekend in NYC
Stayed 4 nights in Sep 2024

4/10 Poor

Jorge Arturo

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
good hotel bad service from the hotel not from the staff
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
They need to be better
The water was out for one of the days and we had to go to another property to use the bathroom. It seemed like they knew this was a planned maintenance. How can you have a hotel and just not have water available for your guests one of the days? How can you charge full price for hotel stay when there are days with no water? We called about our hair dryer not working and they said they would send someone to fix it, after a full day we asked again and they sent someone to our room at midnight to give us a portable one. The elevators are so slow and so busy we used the stairs, but the stairs opens to a busy hallway and you almost hit people when you open the door. Toward the end of our stay, the latch on the door was broken and when we came down the stairs, we couldn't open the door. This is a serious safety concern! I will not stay here again.
Stayed 4 nights in Sep 2024

8/10 Good

KAREN, STEUBENVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Good breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Taydeen

Travelled with family and small children
Liked: Staff & service
It was an overall decent stay. Only problem was that I was inconvenienced by water outage when it was time to shower for bed.
Stayed 2 nights in Sep 2024

6/10 Okay

Leslee, Rancho Cucamonga

Travelled with family, Travelled with group
Conveniently located and walkable to port authority and Times Square but a pretty bare bones hotel. Issues with the elevators daily and there are only 2. Going down 18 floors of stairs is not the way anyone wants to start their day. The breakfast that is included is impossible to attend in the mornings. Extremely small area that people squeeze into. Staff was very friendly and helpful in every way possible with any concerns. Our trip was not ruined by any of these things we still had a great time in NYC just remember you get what you pay for.
Stayed 7 nights in Sep 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Only issue was a broken showerhead bracket when we got the room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ziomara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 7 nights in Sep 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William helped us with check in . Great guy friendly went that extra mile. Even gave us a big bag. Great experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Yoabeliz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, William at the front desk was of great help, breakfast was good. Didn't have any negative issues, would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Candiss, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and loved the complimentary water.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Sep 2024

4/10 Poor

zvi

Stayed 2 nights in Sep 2024

4/10 Poor

said

Disliked: Staff & service, property conditions & facilities
They assigned me a room that was already occupied by someone else. Then they assigned us another room with separate beds, which were too small for two people to sleep in one bed. The lock was also too difficult to open.
Stayed 4 nights in Aug 2024

8/10 Good

Zuly Alvarado

Stayed 1 night in Sep 2024

10/10 Excellent

Arianna

Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024

10/10 Excellent

zvi

Stayed 5 nights in Aug 2024

2/10 Terrible

Manpreet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was worst stay ever. Lifted were not working some days and no water in the evening. 1st room we were checked in was dirty . 2nd room was allocated and when we went on 17 th floor to check in to the 2nd room. The door was jammed & they called engineer to fix it which took half an hr & we were stranded in the corridor with our luggage. Would never recommend this hotel to an enemy. Total nightmare
Stayed 4 nights in Sep 2024

4/10 Poor

Pratik

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024