Holiday Inn Express New York City Times Square by IHG

3.0 star property

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Exterior
View from property
Point of interest
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Jacob K. Javits Convention Center
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
A 24-hour business center, valet parking, and a business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express New York City Times Square by IHG gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business center, and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 85.00 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch HDTV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square by IHG Hotel
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"
Holiday Inn Express New York City Times Square by IHG New York

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 499 out of 1467 reviews
Rating 8 - Good. 356 out of 1467 reviews
Rating 6 - Okay. 287 out of 1467 reviews
Rating 4 - Poor. 167 out of 1467 reviews
Rating 2 - Terrible. 158 out of 1467 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alma J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Kent Richard

Stayed 5 nights in Oct 2024

8/10 Good

Jana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to major subway hub. Having breakfast included was nice. Great view of city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Star
Stayed 2 nights in Nov 2024

6/10 Okay

David

👌👌👌
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Incredible views of the Empire State Building from the top floors. Helpful front desk staff
Stayed 5 nights in Oct 2024

4/10 Poor

Jose

Stayed 3 nights in Nov 2024

8/10 Good

JOSEPHINE

Liked: Staff & service
Helpfull stagg
Stayed 4 nights in Nov 2024

10/10 Excellent

Alba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, very clean, staff friendly.. we had a blast! 💥
Stayed 4 nights in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
good hotel for the value.
Stayed 2 nights in Nov 2024

8/10 Good

John Paul

Travelled with partner
We liked the location as it was safe and we could walk to shows on Broadway. It was nice that they had coffee, tea and apple cider and sometimes cake available in the lobby. The free breakfast was a great asset. Some of the furniture and the mirror were a bit worn but if it knocks $200/night off the price I am fine with this.
Stayed 4 nights in Nov 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were greeted by the gentleman behind the desks; checked in quickly and we're given a goodie bag of water and snacks. Made it way to our room which was clean and well stocked. Breakfast in the morning was busy and seating was not limited but busy and scarce. The ladies were helpful in finding a place for my family and we're quick at refilling the buffet. A time or two while we stayed there the elevator went down; luckily we were only on the 3rd floor and able to use the stairwell. The only downfall was the additional daily "destination fee" we were charged upon checking out even though upon check in we were told everything was paid for (used Expedia).
Stayed 4 nights in Nov 2024

6/10 Okay

elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Stayed 2 nights in Oct 2024

10/10 Excellent

Tomas O

Travelled with family
Liked: Cleanliness, staff & service
El hotel esta excelentemente ubicado para llegar al subway y caminando se llega a muchos de los lugares de mayor interés.
Stayed 5 nights in Nov 2024

8/10 Good

Drazen

Travelled with family
Liked: Staff & service
N/a
Stayed 2 nights in Nov 2024

8/10 Good

PAMELA

Travelled with family
Liked: Staff & service, amenities
Amazing staff specially the curly girl at front desk! They made our stay unbelievable
Stayed 4 nights in Nov 2024

10/10 Excellent

Lakeya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

6/10 Okay

Montoria

Travelled with family, Travelled with partner
Liked: Staff & service
Great staff, room clean only thing the rooms are small
Stayed 3 nights in Nov 2024

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay was good. The room was to be expected, not huge but big enough for 2 people for a week. The room and bathroom were always well cleaned. The breakfast was decent, some hot options such as eggs and hashbrowns, some of which changed each day, a pancake machine (although was occassionally out of action, a couple of juice options and coffee, bagels and toast (although only half of the toasters worked). The main issue was the lift when it was busy, it was difficult to get down as only 6 to 8 people could go in each lift. We sometimes ended up walking down the 12 flights or went up to go down again. Location was convenient although not overly close to things, a few blocks to the nearest subway stop and probably 10 to 15 minute walk to the middle of Times Square. Overall, it was great for the price.
Stayed 8 nights in Oct 2024

8/10 Good

Lita Jeam

.
Stayed 1 night in Nov 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sink drain clogged. Elevator waits were long most of the time.
Stayed 4 nights in Nov 2024

8/10 Good

Mark

Stayed 6 nights in Nov 2024