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Holiday Inn Express New York City Times Square, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express New York City Times Square, an IHG Hotel

Theatre show
Reception
Point of interest
View from property
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Jacob K. Javits Convention Center
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪39 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (2115)
The price is €132
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hyatt Place New York City/Times Square

About this property

Holiday Inn Express New York City Times Square, an IHG Hotel

Hotel with free breakfast, a quick walk to Times Square
A 24-hour business center, valet parking, and a business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Holiday Inn Express New York City Times Square, an IHG Hotel offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express New York City Times Square, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business center, and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square, an IHG Hotel. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 85.00 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch HDTV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"

Holiday Inn Express New York City Times Square, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 443 out of 1376 reviews" "
Rating 8 - Good. 338 out of 1376 reviews" "
Rating 6 - Okay. 274 out of 1376 reviews" "
Rating 4 - Poor. 164 out of 1376 reviews" "
Rating 2 - Terrible. 157 out of 1376 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Hsin-Yun

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, but can hear noise outside
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Oct 2024

6/10 Okay

Julianne

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They politely held my bags before I was able to check in for a few hours so I could walk around the city. They provided multiple nice bottles of nice Dove soap in the bathroom & we got a cute little goodie bag when we checked in as well. Very close to Times Square & very worth it. (The water pressure in the shower also impressed me)
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even allowing for the fact that NYC is a much friendlier town than it usually gets credit for, the staff here were a delight to deal with. The only real change I'd make is one I'd also make to a number of other hotels in the area, which is to add a few more elevators.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything! Thank you!
Stayed 1 night in Oct 2024

8/10 Good

Teresah

Liked: Staff & service, property conditions & facilities
It was a very convenient place to stay especially with accessibility to subways. It’s a walking distance to Times Square who i really loved coz i spent most of my evenings at Times Square and i didn’t have to worry about a taxi or Uber. Very safe place and the staff were very friendly
Stayed 3 nights in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but otherwise very nice!
Stayed 2 nights in Oct 2024

6/10 Okay

Kristen

Stayed 3 nights in Sep 2024

6/10 Okay

Mary, Lake Worth

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very dated - front staff not to helpful or friendly. Had to ask for refrigerator 3 times and finally got one the day before we left. Room was OK - very limited amenities....
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis Felipe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bien ubicado para conocer NY Estas cerca al subway y al time square El desayuno es variado y te deja disponible para empezar el turismo El personal es muy amable
Stayed 3 nights in Oct 2024

8/10 Good

Patricia E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the staff mostly. Would have liked to have a refrigerator in the room. It was expensive a fridge seems like a reasonable basic amenity.
Stayed 5 nights in Oct 2024

4/10 Poor

Arlandia

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Shaquille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Michelle Thornton, Chula Vista

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was close and walking distance to everything. It was clean and the space was giving. Room service had fresh towels daily. However, the door was left unhinged and open for anyone. They also had the AC workers coming into the rooms.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not friendly, not responding to request made on phone. Delay in services and when asked to clean the room, they came inside the room and took the DO NOT DISTURB sign and then said we put that outside so we did not clean your room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very near to all attractions
Stayed 1 night in Oct 2024

6/10 Okay

Jessica G

Convenient location
Stayed 3 nights in Oct 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Good location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathan, Spring Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views. Nice room. Blocks away from Times Square. Literally walk out and anything and everything to do within a 5 minute walk.
Stayed 3 nights in Oct 2024

2/10 Terrible

Kimberly

Travelled with family, Travelled with family and small children
Disliked: Amenities
I reserved 2 rooms 2 1/2 months in advance my reservation was canceled without notice. My family and I got to property late in the evening and was told our reservation wasnt in system and all the rooms were booked. I did get a confirmation that both rooms were confirmed from expedia. The guy at the front desk didnt seem to care and told me it was expedias fault but no one notifed about any changes. I use expedia a lot and always get notified by property if there is a issue or changes. The guy was just looking to blame someone. We had to find another place to stay late at night what a nightmare. I talked to a few locals and was told hotels near times square do this all the time and its become a big problems. Apparently I am not the first one. Beware! I would try booking somewhere else a place fpr honest. I would not want another family with kids to go througb this.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Amazing stay in the heart of the city. Free breakfast was decent. Front desk staff very helpful and kind
Stayed 4 nights in Oct 2024

4/10 Poor

Kristofer

Business traveller
Liked: Cleanliness, staff & service, amenities
Lots of issues with door keys, checking in, long waits.
Stayed 3 nights in Oct 2024

10/10 Excellent

EveMarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.. staff was great! Little scary with people loitering around outside at night.. but overall a great experience!
Stayed 1 night in Oct 2024