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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

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Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Restaurant
Restaurant
Restaurant
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Macy's
    ‪6 min walk‬
  • Herald Square
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Hotel with a fitness center, a short walk to Madison Square Garden
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and concierge services.
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The breakfast at Crowne Plaza HY36 Midtown Manhattan by IHG gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, low noise level, and overall comfort
  • Just a 5-minute walk from Madison Square Garden and 9 minutes by foot from Times Square
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan by IHG also features a fitness center, concierge services, and complimentary newspapers in the lobby.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Croatian, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 1001 ft (USD 67.50 per day), from 6:00 AM to midnight

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: USD 14-35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 29 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1261 out of 1800 reviews
Rating 8 - Good. 387 out of 1800 reviews
Rating 6 - Okay. 92 out of 1800 reviews
Rating 4 - Poor. 29 out of 1800 reviews
Rating 2 - Terrible. 31 out of 1800 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Abhrajit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. close to times square and Madison square garden. Staff was very friendly and accomodating!
Stayed 2 nights in Nov 2024

8/10 Good

Cassi

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Nov 2024

8/10 Good

Paul

Travelled with family and small children
Excellent staff. Friendly and welcoming. Room was really comfortable and clean. Shower wasn’t great. Would stay there again
Stayed 4 nights in Nov 2024

10/10 Excellent

Vichet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Staff is friendly and very clean hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ivan

Stayed 2 nights in Nov 2024

10/10 Excellent

Dorothy

Everyone was very helpful, made us feel like we were family
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel and staff - highly recommend!
My teenagers and I had the most wonderful stay here. The location is great - some reviews mentioned it felt unsafe however this was not our experience. Yes there was one homeless person on the street but that is like most side streets. The room was modern, extremely clean and spacious enough - especially when you’re not in nyc to spend time in room all day. The most memorable part of our stay here though was the wonderful staff - we were greeted by Jeferson on reception & he accommodated an early check in for us which was a God send after a red eye flight. Very grateful! Every interaction with a staff member here was so pleasant and they could not have been more hospitable or welcoming every time we returned to the hotel and with a few requests we had. We would choose to stay here for future visits. Would recommend this hotel to everyone!
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Parking wasn't the greatest though.
Stayed 1 night in Nov 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service
It was available and decent
Stayed 1 night in Nov 2024

8/10 Good

izzat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel big room
Very nice hotel with big room which is hard to find in NYC and in comparison to more luxury hotels here this was better
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Staff was amazing and room was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Nov 2024

10/10 Excellent

Rhoda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the hotel was close by places we wanted to go to
Stayed 3 nights in Aug 2024

8/10 Good

Jane

Stayed 1 night in Nov 2024

8/10 Good

Trudy-May

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Orlando

It’s in mid town, so close to various important attractions .
Stayed 4 nights in Nov 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very centrally located. To both walking and mass transit. But like most rooms in NYC, the rooms are very small. They should make room for two suitcases and drawers to put your stuff. Otherwise we had a very enjoyable time there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Robbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, centrally located, updated room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and polite hotel. And I’m a huge critique on leaving reviews for bad hotels! Great location to access Times Square, staff very friendly, complimentary wine from 3-11pm. And they keep your bags for you free of charge if you need to leave them after check out and you have a late flight! Will be booking again
Stayed 2 nights in Nov 2024

8/10 Good

Leopoldo a

Liked: Cleanliness, staff & service, property conditions & facilities
Service in the restaurant Breakfast was just good
Stayed 3 nights in Nov 2024

10/10 Excellent

Rafael Angel Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Nov 2024