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Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

Property amenity
Restaurant
Point of interest
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Macy's
    ‪6 min walk‬
  • Herald Square
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

Hotel with a fitness center, a short walk to Madison Square Garden
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and concierge services.
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The breakfast at Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the low noise level, cleanliness, and overall comfort
  • Just a 5-minute walk from Madison Square Garden and 9 minutes by foot from Times Square
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel also features a fitness center, concierge services, and complimentary newspapers in the lobby.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Croatian, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 1001 ft (USD 67.50 per day), from 6:00 AM to midnight

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: USD 14-35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 29 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel Hotel
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel New York
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel Hotel New York

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1241 out of 1780 reviews" "
Rating 8 - Good. 382 out of 1780 reviews" "
Rating 6 - Okay. 96 out of 1780 reviews" "
Rating 4 - Poor. 29 out of 1780 reviews" "
Rating 2 - Terrible. 32 out of 1780 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ma Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to penn station, friendly staff
Stayed 2 nights in Oct 2024

6/10 Okay

Christine

Stayed 2 nights in Sep 2024

8/10 Good

Christopher John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to Times Sq and Madison Sq Garden.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ilan

Stayed 4 nights in Sep 2024

10/10 Excellent

Glenda

Liked: Property conditions & facilities
Great place
Stayed 5 nights in Oct 2024

8/10 Good

sahar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. The room was very nice. The hotel is in a nice location in Midtown. I would definitely recommend and will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service!
Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and accomodating
Stayed 4 nights in Oct 2024

4/10 Poor

Elizabeth

Stayed 3 nights in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless, warm service and the café next door is really good too. Couldn’t find fault with it at all.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julia, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. Every staff member was very friendly, professional and polite. The food and staff at the restaurant are also great. The hotel is in midtown, minutes from Times Square. Very convenient, subway stop a block away. I'll gladly stay here on my next trip to NYC. All that said, it is a hotel in midtown in a huge city, with all the challenges like people struggling with homelessness and addiction that come with it. I'm from another big city, so I'm used to it and accept that it comes with the territory. If that's something that will shock you or make you feel unsafe, you might choose another destination.
Stayed 3 nights in Oct 2024

10/10 Excellent

Condra

Stayed 2 nights in Sep 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff quickly addressed our needs. Very friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

YVONNE

Travelled with partner
Liked: Cleanliness, staff & service
I woke in the morning with some rash on my legs. This may be nothing or it may be bedbugs - I am uncertain. The room and bed appeared to be quite clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hoang Oanh

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very friendly and accommodating The area is close to plenty of food spots, but far enough from 42nd street - if you don't want that chaos. Just a short walk to the A, C and E train
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Oct 2024

10/10 Excellent

Dhavanie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very close to a lot of nice area in Manhattan! But our shower was not working well, however the staff was very helpful and pleasant. Would definitely stay again because of the conveniences in terms of how to get around. It’s close to time square, the edge, the vessel and even Central Park! All nice walking distances.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nina, Kelowna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable beds, and friendly staff. On a quieter street but still close to everything. We enjoyed our stay.
Stayed 6 nights in Oct 2024

8/10 Good

Luis Emilio, Hormigueros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, very clean and neat. Staff was very helpful. The only downside is the location, is not the best area, nevertheless is very close to MSG and 34th street. Many places to eat and shop. Very close to Macy's.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and great for 1 person looking to explore the city.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, staff was helpful. Great location and close to transit
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money
Stayed 5 nights in Oct 2024