The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Outdoor pool, a heated pool, pool loungers
Outdoor wedding area
King Studio
Lounge
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
390 Devon Street East, New Plymouth, 4312
  • Fitzroy Beach
    ‪7 min walk‬
  • Pukekura Park
    ‪20 min walk‬
  • Bowl of Brooklands
    ‪4 min drive‬
  • New Plymouth (NPL)
    ‪9 min drive‬

Room options

Deluxe Twin Studio with 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite

  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

Family Studio, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

Deluxe King Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

King Studio

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Queen Studio

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Devon Hotel A Heritage Hotel

Eco-certified hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they can't get enough of the pool at The Devon Hotel A Heritage Hotel. During your stay, you're just a quick walk from East End Reserve. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 7 minutes by foot from Fitzroy Beach and a 1-minute drive from Centre City Shopping Centre
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the eco-certified The Devon Hotel A Heritage Hotel. Free self parking is available.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1006 reviews
Rating 8 - Good. 255 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at The Devon recently! The room was beautiful and the pool and spa were our favourite part. Our only feedback is that the rooms should have microwaves. Not everyone can afford to get room service or use the buffet every night so having a microwave to heat up cheaper meals would be ideal. We did ask reception to heat something because we had leftovers we didn’t want to waste from a takeaway meal the night before and although they did it for us, they said they aren’t meant to. Apart from this, we have no complaints and thoroughly enjoyed our stay ☺️
Stayed 4 nights in Jan 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Jan 2025

8/10 Good

Grant, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern complex. Bar and buffet restaurant on site. Spa and swimming pool. Heaps of social spaces to meet. 2 parking areas, reserved for price, and free unreserved which could get full over peak periods. Generally a nice hotel. Would stay again.
Stayed 2 nights in Jan 2025

8/10 Good

Zafar, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly/helpful staff, nice room (albeit on the smaller side), good value. Not much immediately by the hotel (in terms of restaurants, etc), but reasonable walking distance to a number of New Plymouth’s sights and various restaurants.
Stayed 1 night in Dec 2024

8/10 Good

Shalendra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didnt like Everything was great
Stayed 1 night in Jan 2025

8/10 Good

Richard, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Room
Stayed 2 nights in Dec 2024

8/10 Good

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was lovely and soft and room was very clean. Beautiful view of the hotels sculpture gardens. Very close to everything in New Plymouth. Parking spaces filled up fast though so finding a spot outside the hotel was a bit tricky.
Stayed 1 night in Jan 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot close to town and great for families
Stayed 1 night in Jan 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queen studio excellent, comfortable bed, excellent dinning evening meal. 10/10
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay
Hotel was excellent. Staff extremely helpful. Asked to use the guest laundry (turned out it was all free, including the laundry powder). We had the evening buffet, everthing was spot on & staff superb.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed . Good breakfast. New and clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room and nice staff. Quiet area. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, near beach. Have use of bikes and helmet from hotel for free.
Stayed 1 night in Dec 2024

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room had been refurbished and they have done great job. The bathroom was a highlight. The only issue was parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Glenys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Lots of nice lounge areas. Unique artwirk all around hotel.
Stayed 2 nights in Jan 2025

8/10 Good

shelley

Stayed 5 nights in Dec 2024

8/10 Good

Audra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay had free bikes to use the pool was nice but could have been a bit warmer. During the lights festival it would be nice to have shuttle to the free bus and back. Parking was ok but not a lot on site considering size of hotel. First in first served. The staff were lovely and attentive. Decent amount of milk too for coffees but not much coffee itself. We were lucky had two rooms one liked tea one coffee so we swapped
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value property in New Plymouth
Stayed 1 night in Nov 2024

8/10 Good

alan

Liked: Staff & service, room comfort
Holidays
Nice room, housekeeping disappointed dirty cups no milk in fridge. Very friendly and helpful reception staff.
Stayed 1 night in Dec 2024