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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

BBQ/picnic Area
King Studio
Buffet
Outdoor pool, a heated pool, pool loungers
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
390 Devon Street East, New Plymouth, 4312
  • East End Reserve
    ‪5 min walk‬
  • Fitzroy Beach
    ‪7 min walk‬
  • Centre City Shopping Centre
    ‪16 min walk‬
  • New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Queen Studio

Desk, laptop workspace, iron/ironing board, free WiFi

Twin Queen Studio

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio, Multiple Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Family Studio, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio

King Studio

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio

Queen Studio

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Plymouth International

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1002)
The price is €103
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Plymouth International

About this property

The Devon Hotel A Heritage Hotel

Eco-certified New Plymouth hotel in Strandon with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they can't get enough of the pool at The Devon Hotel A Heritage Hotel. During your stay, you're just a quick walk from East End Reserve. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 7 minutes by foot from Fitzroy Beach and a 1-minute drive from Centre City Shopping Centre
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the eco-certified The Devon Hotel A Heritage Hotel. Free self parking is available.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9:30 AM: NZD 24.90-34.90 for adults and NZD 9.90-19.90 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Heated pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1005 reviews
Rating 8 - Good. 260 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay. Wish we had more than one night to spend there. Staff was very helpful and professional.
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 1 night in Oct 2024

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, room service meals excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed a very peaceful night in a well appointed room, all staff were very friendly and welcoming. Looking forward to my next visit and will recommend to all of my friends.
Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and helped make our stay in New Plymouth a memorable one.
Stayed 2 nights in Nov 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was particularly impressed with the staff. Irrespective of which area they worked in, they were all cordial and quick to offer assistance. They all had a cheerful outlook. Overall, i was extremely impressed and will stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, its location its staffing were all great, pricing acceptable. What I didn't like was the tiny room - I shouldn't have to walk crab-fashion to get around the end of the bed en route to the bathroom.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such lovely facilities within and nearby the hotel, great walking distance to city centre and very accommodating staff! Definitely would consider returning.
Stayed 6 nights in Nov 2024

6/10 Okay

Harriet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Devon is lovely. The restaurant had a beautiful selection of food (buffet) and all the staff were amazing. Even the late night cleaner went out of his way to help us! The only recommendation would be to be aware of the upper floors- there is no lift and as we were staying for the week we had large bags. Lugging these up the stairs was a task. If we had known that there was no lift we would have requested ground floor.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay; the room was spacious and very clean. All staff I encountered were lovely - especially the two ladies in the restaurant for breakfast. I'd definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Liked: Property conditions & facilities
Nice room, nice environment
Stayed 1 night in Oct 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
car parking too close to rooms, bit noisy, not enough parking space for client.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay, clean room, good nights rest, comfortable beds, great ammenities.
Stayed 1 night in Oct 2024

6/10 Okay

Jigar

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very small room for family (2 2). Beds are small too. Bathroom door cant even open full due to limited space. Not happy.
Stayed 1 night in Oct 2024

10/10 Excellent

Emilie

Business traveller
Liked: Amenities
I loved the big window in my room looking at the garden and the sign in the toilet reminding people to be mindful of the unnecessary waste. Great to be so close to the ocean as well to allow for a morning dip before getting on with the day. I just couldn’t find the towel when I arrived as tucked under the sink so maybe having a towel on display by the shower would be great.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room at good price. Comfy bed, big tv and roomy shower. Good value for money and my first choice in New Plymouth.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Experience
A nice experience in all aspects. No complaints. I’d stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not brilliant very noisy
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, easy place to stay.
Stayed 1 night in Oct 2024