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Caesars New Orleans

4.0 star property

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Photo gallery for Caesars New Orleans

Front of property
5 bars/lounges
Pillow-top beds, in-room safe, desk, laptop workspace
Interior entrance
5 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
228 Poydras Street, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Caesars New Orleans Casino
    ‪4 min walk‬
  • Audubon Aquarium
    ‪5 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Caesars Luxury Room, 2 Queens

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King, City View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Luxury Room, 1 King

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Premium Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Premium Room, 1 King, River View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Premium Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Premium Room, 2 Queens, River View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harrah's Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Luxury Room, 1 King, City View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Harrah's Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Luxury Room, 2 Queens, City View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harrah's Deluxe, 1 King

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Deluxe, 1 King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Deluxe, Two Queens

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Deluxe, Two Queens

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 1 King, River View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nobu Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 2 Queens, City View

  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 1 King, City View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Premium Room, 1 King, Panoramic View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Premium Room, 1 King, Panoramic View

  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nobu Luxury Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 2 Queens, River View

  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 1 King, Partial City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King, Partial City View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Premium Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Premium Room, 2 Queens, River View

  • 39.7 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Caesars Premium Room, 1 King, River View

Caesars Premium Room, 1 King, River View

Caesars Premium Room, 1 King, River View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens, City View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 2 Queens, Partial City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens, Partial City View

  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Reception

The Westin New Orleans

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1543)
The price is €407
for 1 room
includes taxes & fees
7 Mar - 8 Mar
The Westin New Orleans

About this property

Caesars New Orleans

Hotel with 10 restaurants, steps from Caesars New Orleans Casino
10 restaurants, a casino, and 5 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, 3 coffee shops/cafes, and valet parking. Housekeeping is available once per stay.
Caesars New Orleans offers 736 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Caesars New Orleans, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus 10 restaurants and 5 bars.
  • Free WiFi and wired Internet
  • Drinking and dining options include 10 restaurants, 3 coffee shops/cafes, and 5 bars/lounges
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Caesars New Orleans Casino and 4 minutes by foot from Canal Street
There are 10 restaurants and 3 coffee shops/cafes on site. You can unwind with a drink at one of the 5 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A casino, a 24-hour fitness center, and a vending machine are also featured at the business-friendly Caesars New Orleans. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Caesars New Orleans was completed in November 2024.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 1:00 PM.
Ruth's Chris Steak House - This steakhouse serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Manning's Sports Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
The Steakhouse - This steakhouse specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Emeril's Brasserie - This brasserie serves dinner only. Open select days.
Nobu - This fine-dining restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–1:00 PM: USD 20-50 per person
  • 10 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Restaurants on site

  • Ruth's Chris Steak House
  • Manning's Sports Bar
  • The Steakhouse
  • Emeril's Brasserie
  • Nobu

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (30000 square feet)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 120 casino gaming tables
  • 1300 casino slot machines
  • Casino (115000 square feet of space)
  • Casino sportsbook
  • Renovated entire property – November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Destination fee: USD 1 per accommodation, per night
  • Resort fee: USD 22.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 to 50 per person
  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harrahs & Hotel
Harrahs New Orleans Casino
Harrahs New Orleans Casino & Hotel
Harrahs New Orleans Casino Hotel
New Orleans Casino Harrahs
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Casino New Orleans
Harrahs New Orleans Hotel

Caesars New Orleans Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 504 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

jacob

Stayed 1 night in Nov 2024

6/10 Okay

Jovane

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I realize it is new, but my shower door did not open due to the new caulking. I also disliked the fact that no room key was required to operate the elevator. Anyone can just walk in from the street on the 1st floor, not face any security, hop straight into the elevator that is close to the door, and walk upto my 8th floor suite. Need some security.
Stayed 2 nights in Nov 2024

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities
No hot water Limited staff Slow service
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boat Show
Great location. Wonderful Hotel.
Stayed 4 nights in Nov 2024

4/10 Poor

Andre

Disliked: Staff & service, property conditions & facilities
Waited 3 hours before getting our room
Stayed 3 nights in Nov 2024

2/10 Terrible

Sara

Stayed 1 night in Oct 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hot water was not limited
Stayed 1 night in Nov 2024

8/10 Good

Luciana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally clean. The staff kept our room spotless and our towels fresh.
Stayed 2 nights in Nov 2024

10/10 Excellent

willie

Stayed 1 night in Nov 2024

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boat Show Trip
Great room, comfortable bad and very clean. But one problem no bottled water. Went to vending and it was broke. Went to Ruth Chris’s Steak House and they wanted $8.00 per bottle so I had to walk two blocks in pouring rain to get affordable drinks(water).
Stayed 2 nights in Nov 2024

6/10 Okay

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad Hotel
Nice room. No Services. Was not listed as no room cleaning or room service. Would have stay elsewhere. Not happy at all with Caesar’s
Stayed 2 nights in Nov 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in Slow
Check in was very slow. A check in line stretching across the lobby. Finally a second clerk came back off break….
Stayed 1 night in Nov 2024

6/10 Okay

Girard

Travelled with family
Liked: Staff & service, property conditions & facilities
Was misled would not have picked this didi not stay at Caesars they put us in Harrahs too much walking
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

2/10 Terrible

kelsey

Business traveller
Disliked: Cleanliness
Wow! I maybe write a review once every 5 years. Only if it’s impeccable or awful. This was awful. You pay a decent amount to have the vents covered in dust(I kept sneezing) , the coffee pot is in the BATHROOM. Literal poo particals on the coffee pot. We had no hot water for baths. The evelvator by the parking garage were out and we had to carry our bags 3 flights of stairs to leave hotel… also, the casino was across the street…not at the same location…. When I spoke to the concierge about the elevators(just to let them know they were out) He laughed and said he knew they were out. I told him he needed to have a sign out because people are just waiting… his reply was “ oh yea, we should put a sign” Also… the free parking is ridiculous. After asking 3 times how the complimentary parking works… absolutely no one tells you that you have to go to a kiosk IN THE ACTUAL CASINO to collect the ticket. They said, go to a parking kiosk. So any normal person thinks… to go in the parking garage to a parking kiosk… no, you get stuck at the bottom, messing with a machine, in a one way out lane. Would never go back. Not even if it was free 😵‍💫
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, shame on Hotels.com for advertising this hotel as Ceasars, when it was Harrah's. There are two hotels in NOLA under the Caesars name. The old Harrah's was taken over by Caesars but has not been refurbished yet. The pictures online make it look like you will be in the new hotel but beware, you are not. I made my issue known to the front desk clerk and concierge. They did try to make it right, but it was such a fiasco that we just stayed put. Needless to say, our room never got cleaned the whole time because you had to request cleaning...who knew???? Anyway, this is not a Harrah's issue, I blame Hotels.com and will probably not use them again. The staff at Harrah's tried their best to make us happy and for that I commend them. Having said, the Harrah's hotel is very old and tired and not very clean. They can do better in keeping the hotel rooms up and dusted, painted, wallpaper glued back and holes in the bed frame fixed. It's as if they have let the hotel go until they got the new one open, sad actually because it is a nice hotel but in need of TLC.
Stayed 4 nights in Oct 2024

4/10 Poor

Rhiannon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty property states to Be ceaser but is still harrahs not worth price my room was supposed to have robes and all overly price and not worth it
Stayed 1 night in Oct 2024

10/10 Excellent

Ivar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Miranda

Stayed 1 night in Oct 2024

4/10 Poor

Crystal

Travelled with family
Disliked: Staff & service
Booked a double queen room. Room was not ready when I arrived at 5:30. I was told I would be texted when it was done being cleaned. I checked back at 7 and found out the hotel oversold my room type and put me in a long room with the promise of a roll away. Found out later a rollaway would not be available. Asked for more towels, which were left in a trash bag on our door handle. Floors were so dirty that my socks were black on bottom. Elevators sounded like they could break down at any moment.
Stayed 2 nights in Oct 2024

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights, check in was unprofessional took forever to get checked in. First room they gave us had guests still in it. Had deluxe king room booked. Our room was a two queen certainly not very deluxe. Head board had stains all over it. Definitely not Caesar quality elevators were filthy. Breakfast was awful.
Stayed 3 nights in Oct 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Majority of the staff were amazing and helpful, however when we arrived to our room we realized they had not finished cleaning/resetting it. We had no towels and had to wait over 2 hours to receive the towels we requested multiple times. We were in a 2 queen room and one of the beds was not made with a comforter/duvet, only a sheet. We never received this during our entire stay after requesting it both nights. Staff was very kind and helpful, AMAZING bellman but housekeeping either needs a new system or better training.
Stayed 2 nights in Oct 2024

4/10 Poor

Taylor

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel leaves much to be desired related to cleanliness. Not only are the carpets stained and ripped which happens sometimes with older properties, surfaces in the room had not been cleaned for a long time. The dust ruffle/base of the bed was stained. Fabric on the headboard was dirty. There was difficulty getting extra towels. The bed sheets and bathrooms appeared to have been cleaned for the most part. We did not complain because we knew it was a super busy weekend but I would not want to stay here again.
Stayed 2 nights in Oct 2024

2/10 Terrible

daniela

Disliked: Staff & service, property conditions & facilities
I paid for the Caesar hotel with city view and put it at harrahs hotels with a horrible view and I got my room at 5pm instead of 4 and I arrive at 3
Stayed 1 night in Oct 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024