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Bienville House

3.5 star property

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Photo gallery for Bienville House

Suite (French Quarter)
Front of property
Front of property
Breakfast area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed (Salon)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Bourbon Orleans Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (3696)
The price is €280
for 1 room
includes taxes & fees
1 May - 2 May
Bourbon Orleans Hotel

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the sightseeing around Bienville House. During your stay, you're just a quick walk from Canal Street. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Canal Street and 5 minutes by foot from Bourbon Street
  • Cats and dogs welcome for a fee
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 774 out of 1142 reviews
Rating 8 - Good. 235 out of 1142 reviews
Rating 6 - Okay. 85 out of 1142 reviews
Rating 4 - Poor. 26 out of 1142 reviews
Rating 2 - Terrible. 22 out of 1142 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bienville house moved us to the Monteleone hotel due to no power. The hotel was beautiful, the staff is great! The bartender Reggie was also amazing! Great drinks and very personable and sociable, even being busy. Gave good suggestions of places to visit.
Stayed 1 night in Jan 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres Bienville

If you are looking for a decent size room in the heart of the quarter... This is it! Staff way very friendly and it's just close enough to Bourbon but far enough that the noise won't keep you up.. I will be back for sure!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We enjoyed our stay at Bienville House overall. It is an excellent location in the French Quarter and walking distance to all of the places we wanted to visit-Bourbon Street, the River Walk and other site seeing. We had a room with 2 double beds which were super comfortable. The room was a bit dated and was not as "bright" as it looked online. The bathroom was very nice, updated, modern. Plenty of hot water, the water pressure fair. The only problem we had of any significance was customer service- with the exception of Beverly, who was gracious and welcoming and very helpful at check in. However, surprisingly, the other front desk staff were not. No greetings, or smiles. I don't think we would stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I enjoyed the location. It made it easy to walk everywhere. I had ants in bathroom. I asked for ant traps. They said they would take care of when I left for day. The ants were still there after and no ant traps were left.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Beautiful clean comfortable great location. I don’t usually leave reviews but this place is just great.
Stayed 3 nights in Jan 2025

8/10 Good

Ross

Stayed 2 nights in Jan 2025

10/10 Excellent

Mary Ann

Stayed 3 nights in Dec 2024

10/10 Excellent

David, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient. Close to Jackson Square and French Quarter night life without being too close
Stayed 2 nights in Dec 2024

10/10 Excellent

kerrie

Travelled with partner
Liked: Amenities, property conditions & facilities
Our room was with a balcony. Very charming.
Stayed 1 night in Jan 2025

8/10 Good

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice property like shockingly great for the price. Close enough to the french quarter for convenience but far enough to avoid any noises that might keep you up. Did get woken up by a garbage truck though at 4am on a saturday so wouldnt recommend a room with a window facing the water but overall it was great
Stayed 1 night in Dec 2024

10/10 Excellent

Roy, Hobbs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with easy access to the river, the French Quarter and the Jackson Square area. Great dining options nearby, including the Ruby, Slipper for breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennie eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Brenda

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Very nice and quiet. Housekeeping was very good and nice and friendly as front desk was also.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Amenities, property conditions & facilities
First time visiting this hotel .. we had to extend our trip and change hotels .. wish we had been able to stay a few more days
Stayed 2 nights in Dec 2024

2/10 Terrible

Melvin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like mildew. Would not stay there if you have allergies
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandi

Travelled with partner
So beautiful and loved our balcony room
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully located near Kingfish and other fabulous restaurants.
Stayed 1 night in Jan 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mathew Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were fantastic, very helpful and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

shengteng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like it！good place ！ good price
Stayed 4 nights in Dec 2024

6/10 Okay

Patti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Be sure to not get an interior room!
Stayed 1 night in Dec 2024

8/10 Good

Tracy, BROOKLIN

Stayed 1 night in Dec 2024

10/10 Excellent

Howard, Bellmore

Stayed 1 night in Aug 2024