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Bienville House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bienville House

Suite (French Quarter)
Outdoor pool
Front of property
Lobby
Room, 2 Double Beds (SunDeck) | Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    4 min walk
  • Bourbon Street
    5 min walk
  • Jackson Square
    5 min walk
  • New Orleans, LA (NEW-Lakefront)
    22 min drive

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Bourbon Orleans Hotel

Pool
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (3361)
The price is €245
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Bourbon Orleans Hotel

About this property

Bienville House

Historic New Orleans hotel in French Quarter with a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the sightseeing around Bienville House. During your stay, you're just a quick walk from Canal Street. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute walk from Canal Street and 5 minutes by foot from Bourbon Street
  • Cats and dogs welcome for a fee
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 49.59 per night; includes in/out privileges)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.59 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1043 reviews" "
Rating 8 - Good. 203 out of 1043 reviews" "
Rating 6 - Okay. 68 out of 1043 reviews" "
Rating 4 - Poor. 29 out of 1043 reviews" "
Rating 2 - Terrible. 18 out of 1043 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay staff was friendly and the beds are super comfortable
Stayed 4 nights in Aug 2024

10/10 Excellent

Vicki

Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Right in French Quarter without the loud raucous crowd to keep you up at night. Also old world charm and access to sister property with Carousel Bar. Would highly recommend!
Stayed 1 night in Aug 2024

8/10 Good

Vicki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very nice, balcony overlooking pool area is nice. The hotel is on a very busy street so there is noise! I used my ear plugs an slept great!
Stayed 1 night in Aug 2024

10/10 Excellent

Ally

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Aug 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness
Beautiful hotel, very clean and friendly staff, being on Decatur St it was noisy at night and had a squealing dog staying next to us, however the location of this property is perfect, was a little surprised at the $49 a night parking, guess I missed that fee somewhere, overall it was a good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Cory

Stayed 2 nights in Aug 2024

2/10 Terrible

Lena

Travelled with group
Disliked: Staff & service, property conditions & facilities
First thing that started everything off bad was the fact that there were additional fees that were not listed at the time of booking. They wanted $75 per night for ''incedentials". I feel like any and all fees should be listed at time of booking so that guest can be properly prepared for their stay. Then the front desk staff was rude and stated that we could cancel the reservation and when i stated that wouldn't suffice she just walked away in the middle of me talking. It wasn't until I said something about her walking away that she wanted to get an attitude and say that she was going to get the manager to help and that was the reason she walked away but that was not stated before she walked away. The manager was helpful and polite and was able to waive the fee and stated we would only be charged after our stay if damages were found. Once we got up to our room we noticed that the AC did not work. When we informed the manager they stated they were going to call the engineer on call and gave us a box fan to use until he was supposed to arrive. The engineer never came. The next morning we asked if we could please be switched the manager stated that she had to call the engineer and he would have to attempt to fix it first before changing us. We left for a few hours when we got back the AC still did not work and we were finally changed to a new room. The new room the AC worked but we had no towels. Needless to say I would NOT recommend this hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful but most of all the staff is absolutely amazing
Stayed 1 night in Aug 2024

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A cute budget hotel, the staff was very nice and accommodating. My only complaint is some of the amenities advertised, the gym for example, aren’t actually located on the property and are at their sister hotel about a block away which is a bit misleading. All in all though a good choice if you want to be right in the French quarter on a budget.
Stayed 4 nights in Aug 2024

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and super helpful front desk made our weekend visit in New Orleans perfect. Hotel is beautiful with all the amenities available nearby. Loved our stay
Stayed 2 nights in Jul 2024

2/10 Terrible

Taneka

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We originally booked this hotel when we arrived it looked a little bit dirty but i overlooked it the young lady that was working behind the desk was wonderful when we got to our room and opened the door it just smelled like mold and mildew it was so bad i went back to the front desk to let the lady no what was going on she tried her best to help with showing us other rooms but the other rooms smelled the same way it was just awful the room that i reserved didn't look nothing like i was giving i was told by the man that worked there they shampoo the carpets every time someone leaves he was very rude to me i mean come on would you want to stay in something that smells like mold and mildew and looks dirty absolutely not and to mention when i booked the room it stated yall had a complementary breakfast only to find out it is just tea and coffee me left and started walking around to find another hotel and thank the good Lord we did and it didn't disappoint us.I was so upset because and just ready to go back home you guys really should be ashamed at your hotel and again the young lady behind the desk helping us was wonderful that was the only thing good about the hotel needles to say of course me and my family will never come back there and if you guys do shampoo the carpets every time someone leaves you need to put the industrial fans in there and leave the door open to air out people our spending they hard earned money to be comfortable
Stayed 4 nights in Aug 2024

8/10 Good

lauren

Liked: Cleanliness, staff & service
Really liked the historic aesthetics of the building. Nice room . Only problem was the room sounds as if I was sleeping in an engine room. Not sure if it was the air unit or what but it had an impact on my sleep for sure. Beware of the $75 a day fee for incidentals and $50 for parking. Otherwise, all was enjoyable. Stayed in the superior room for a week
Stayed 5 nights in Jul 2024

10/10 Excellent

Christi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Ritz Carton for our New Orleans stay, but had to book a different hotel for our final two nights. Our stay at Bienville House was amazing. If I had it to do over, I would stay at Bienville House rather than the Ritz. The room was so sweet and had a perfect private balcony. The location is close to all things and the staff were very kind.
Stayed 1 night in Apr 2024

10/10 Excellent

Bradford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner worked super well and the bathrooms are amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Location was central. Will def stay again!
Stayed 1 night in Aug 2024

6/10 Okay

Josep M, Clifton Forge

Stayed 1 night in Aug 2024

6/10 Okay

Vanessa, Ceres

Overall ok experience
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Stayed 2 nights in Jul 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a great trip. The staff was very friendly. Would definitely recommend
Stayed 2 nights in Jul 2024