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AC Hotel by Marriott New Orleans French Quarter

4.0 star property

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Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Lobby lounge
Lobby lounge
Courtyard
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪3 min walk‬
  • Saenger Theatre
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Hearing Accessible)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, No Windows

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, No Windows

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (3538)
The price is €397
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Wyndham New Orleans - French Quarter

About this property

AC Hotel by Marriott New Orleans French Quarter

Hotel with a 24-hour fitness center, a quick walk to Bourbon Street
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AC Hotel by Marriott New Orleans French Quarter's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a meal at the café or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Bourbon Street and 13 minutes by foot from Caesars Superdome
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2196 square feet (204 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott New Orleans French Quarter. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 47 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2196 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 47-inch smart TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.75

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly from the moment we checked in to check out. Second time staying here. I will be back
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Stayed 2 nights in Oct 2024

10/10 Excellent

Machelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was within walking distance to the event which made it convenient …..
Stayed 2 nights in Oct 2024

10/10 Excellent

david

Stayed 3 nights in Oct 2024

10/10 Excellent

Cherelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very nice and pleasant.
Stayed 2 nights in Oct 2024

10/10 Excellent

ROBERTA

Liked: Staff & service, property conditions & facilities
GREAT location; nice front desk personnel; sleek, modern room. Was there for Taylor Swift and front desk was SO nice even with hundreds of folks moving in/out. Will come back and stay when things are calmer!
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place. Didn’t like there wasn’t an option for parking other than valet. But very convenient location. Walking distance from a lot of places!
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in on Sunday. The check-in clerk was amazing. Taylor Swift was in town Fri. Sat. & Sun. and the hotel was so busy with people checking out and checking in. The clerk never showed any frustration, always had a smile. This industry needs more like her.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great all the way around
Stayed 2 nights in Jul 2024

8/10 Good

Matthew, Paoli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute worst staff I have ever encountered at a hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
While in your room you can hear everything in the hall, the rooms on either side. Not quiet at all!!!
Stayed 4 nights in Oct 2024

8/10 Good

Jill

Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 2 nights in Oct 2024

8/10 Good

Masha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel. Small room but we didn't need anything fancy. Good housekeeping.
Stayed 4 nights in Oct 2024

6/10 Okay

Alanna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No thanks
I suppose I was naive when I thought booking a higher rated hotel would result in better service. Joke's on me! We arrived at 5:30. Check in is at 4. Our room wasn't ready. Not a huge deal. They said it would be half an hour later, so we sat in the lounge to wait. Our room wasn't ready until nearly TWO HOURS LATER! With New Orleans being the ultimate destination of our road trip, that is a two hour loss of exploration time. The people at the desk laughed at us for our frustration and were very condescending, making our first impression of New Orleans incredibly negative. When we finally got into our room it was fine. Not awesome. I paid for the large King so we would have two city views. Do not be fooled by the words "French Quarter" in the title of this hotel. It is not, in fact, in the French Quarter, and you do not, in fact, see the charming views of the Quarter from any window. The room did not have a dresser so we stored our clothes in piles on the floor (???!!!) and the bathroom door was sliding frosted glass that did not lock (???!!!). The bed was just okay. We could feel (and hear) bed springs. It was nice that we could log into our own Netflix on the room TV. It was clean. The towels were big. The required valet parking was very expensive. We were in walking distance of Bourbon Street which was awesome, and we could easily catch the street car from where we were. Ultimately, New Orleans was amazing - this hotel was the only bad thing I have to say about it.
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Macia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kelly

Stayed 2 nights in Oct 2024

8/10 Good

Aesha

Stayed 3 nights in Sep 2024

8/10 Good

Cassandra

It was nice, good location, tour credit is not included though.
Stayed 4 nights in Oct 2024