New Haven Village Suites

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for New Haven Village Suites

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Suite, Multiple Beds
Terrace/patio
Courtyard
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Barbecue grill
  • 24/7 front desk
  • Housekeeping
  • Outdoor space

Explore the area

Map
3 Long Wharf Dr, New Haven, CT, 06511
  • Yale University
    ‪3 min drive‬
  • Yale School of Medicine Boyer Center for Molecular Medicine
    ‪4 min drive‬
  • Wooster Square
    ‪4 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪10 min drive‬

Room options

Room, 1 Queen Bed, Accessible

  • 56.2 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, Multiple Beds

  • 112.4 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Standard Suite, 1 King Bed

  • 56.2 sq m
  • Sleeps 4
  • 1 King Bed

Standard Suite, 2 Double Beds

  • 56.2 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

New Haven Village Suites

Aparthotel with free parking, near Yale University
Along with coffee/tea in a common area, this smoke-free aparthotel has conference space and dry cleaning. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a refrigerator and a microwave. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences like a sitting area and a coffee/tea maker.
New Haven Village Suites offers 112 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Haven aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at New Haven Village Suites. During your stay, you'll be within walking distance of Long Wharf Theatre. Free WiFi in public areas, free self parking, and a free manager's reception are available. This aparthotel has 112 apartments on 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a pillowtop bed, and a living room
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by foot from Long Wharf Theatre and a 3-minute drive from Yale University
  • Pets welcome for a fee
A free manager's reception is offered on select days. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this aparthotel measures 640 square feet (59 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly New Haven Village Suites. Self parking is free.

This New Haven aparthotel is smoke free.

The aparthotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • On-site parking includes off-street options

Kitchen

  • Fridge
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Manager's reception (free)
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow-top mattress
  • Egyptian cotton sheets
  • Alarm clock

Bathrooms

  • Partially open bathroom
  • Combined shower/bath
  • Hairdryer
  • Towels provided
  • Free toiletries

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 32-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Computer station
  • Laptop workspace
  • Conference space (640 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 75 per accommodation per stay

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • No lifts
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Banquet hall
  • Vending machine
  • Free local calls
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 112 rooms
  • 2 floors
  • 12 buildings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Premiere Hotel
Premiere Hotel New Haven
Premiere New Haven
New Haven Premiere Hotel New Haven
New Haven Village Suites Aparthotel
New Haven Village Suites
Village Suites Aparthotel
Village Suites
Premiere Hotel Suites
Haven Village Suites Haven
New Haven Village Suites New Haven
New Haven Village Suites Aparthotel
New Haven Village Suites Aparthotel New Haven

New Haven Village Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 649 out of 1996 reviews" "
Rating 8 - Good. 651 out of 1996 reviews" "
Rating 6 - Okay. 345 out of 1996 reviews" "
Rating 4 - Poor. 194 out of 1996 reviews" "
Rating 2 - Terrible. 157 out of 1996 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Wanxiang

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Room comfort
Did not enjoy
The room reeked of cigarette smoke, mold in the bathroom, burn holes in the carpets and countertops. Did not feel safe the whole night and couldn’t wait to get out. Extreme bait and switch.
Stayed 1 night in Oct 2024

10/10 Excellent

Fiifi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet place
Stayed 3 nights in Oct 2024

10/10 Excellent

Elisha

Liked: Cleanliness, amenities, property conditions & facilities
I was extremely impressed with the welcome and customer service experience. Would definitely recommend to family and friends for future stays.
Stayed 1 night in Oct 2024

6/10 Okay

Aleksandr

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Sarah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is awful. We purchased through a third party. I take full responsibility for not reading reviews. Please learn from my mistake! We arrived and a staff expressed concern over cleaning a different room, that’s where our concern started. The room itself was in terrible repair, there were burn marks on the floor. Small bugs were flying around. It wreaked of smoke although stated nonsmoking. We heard yelling outside our door, someone pounding on the walls. We felt so uncomfortable we felt best leaving. Because it was through a third party, we spoke to the front desk staff explaining our unease and requested 2 out of 3 nights be refunded. They agreed and said the third party would call to verify and they would confirm. 2 days later we finally received word that the hotel would refund one night. They had lied to us. Please do not go to this shady establishment.
Stayed 3 nights in Oct 2024

6/10 Okay

Keith

Travelled with family
Disliked: Cleanliness
The property was centrally located in New Haven and breakfast was good, but the inside of the room was very worn out, carpet had stains and closet doors didn't close properly. I'm glad that I had flip flops to use when walking on the carpet.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

james

Business traveller
God bless the maintenance guy
Rooms could be tidier. One of the towel looks used. Bed didn't smell good good or bad but it wasn't pleasant. Shower took too long to warm up water. Receptionists could be friendlier. Saying "good morning" won't hurt them. Explaining one card is for gate and the other for the room door would be helpful. "Free breakfast" without scrambled eggs is not breakfast at all. Orange juice and coffee was delicious and plentiful though. In all, property looks well maintained and if room smelled more fresh I would give it 4 stars. Kudos to the maintenance guy, he gave me the only smile I got in two days
Stayed 2 nights in Oct 2024

4/10 Poor

Patrick

Stayed 1 night in Sep 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness
Buyer beware
So it is clear we didn't actually stay at the hotel. We traveled to the area for a soccer game. At the game we were talking to a parent who's child plays for the team we were watching. She reported that the team went to this hotel and found it in unsafe, unclean conditions. Doors that didn't lock, horrible odor in the rooms, toilets that required instructions on how flush because they were broken. The team ended up moving to a new hotel. We decided that was enough for us not to bother. We ate the cost and booked elsewhere.
Stayed 1 night in Oct 2024

6/10 Okay

Samantha

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Bridgit

Liked: Cleanliness, amenities, room comfort
Upon entering room, there was a stale odor. Run was clean but not clean. Stains on floor and couch. You could see outside under the entrance door where the seal was missing. There was a noticeable water leak on tge ceiling by the patio door. The towel bar near the bathroom sink was falling off the wall. It was all doable but needs a little lovin'.
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Lovely suite. Felt like a Queen with so much room. Was ashame I only needed to stay one night. Would have loved taking this setup with me to the Cape for the week!
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Sandra

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
PLEASE DO NOT BOOK THIS HOTEL. Very dirty, really bad smell and then when you complaint, no one to help you. I had the worst experience this weekend. Booked for 2 nights and ended up leaving the next morning. I booked a non-smoking room and they gave me the room with the worst cigarette smell. On top of that, the bathroom had like blood stain in it, took pictures. The rug was disgusting, stain on the walls, bugs in the room. Went to the front desk and she had a nasty attitude and told me "well, I can't do nothing, I Just work in the front, I don't work for maintenance". I requested to be switch to a different room and she says she has no more rooms available. When I asked for the manager, she tells me manager is not there, for me to come back on Monday. That makes no sense, I booked from Friday to Sunday and now she wants me to come back all the way from NY to speak to her manager? Today I have been trying to contact the manager and he's not even responding or returning my calls. Worst experience ever. I will NEVER book with this hotel. I will also report this to better business bureau, I took a couple of pictures.
Stayed 2 nights in Sep 2024

4/10 Poor

Carlos

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
When we arrived, they sent us to a room that was still being fixed. They were workers in it so we had to go back and get another one. I burned my hand when I turned the water on. The water is illegally hot. It was scalding. The shower had no cold at all, only too hot to scalding.
Stayed 1 night in Sep 2024

2/10 Terrible

Ben

Disliked: Cleanliness, amenities, room comfort
We checked out after 30 minutes. Lady behind the desk was nice and apologetic but the place itself was really bad. It’s nothing like the pictures, stains everywhere in the room, stinks of smoke and weed, very dated and unsafe vibe about it. The place felt incredibly unsafe with only a flimsy lock to close the door. We wouldn’t have slept a wink that night so paid to go elsewhere at the last minute and checked out. Pictures of the place need updating. I’d say read the other recent reviews on here before you commit.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Stayed 1 night in Sep 2024

4/10 Poor

Shevon

Disliked: Cleanliness, property conditions & facilities
it smelled like cigarettes and they had zero problem solving skills
Stayed 1 night in Jul 2024

4/10 Poor

Edward

Liked: Property conditions & facilities
Disliked: Cleanliness
The bathroom could have been a lot cleaner.
Stayed 1 night in Sep 2024

2/10 Terrible

Krista

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Checked out early because place was horrible. Dirty and h safe.
Stayed 1 night in Sep 2024

6/10 Okay

Dely

Stayed 4 nights in Aug 2024