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Eden Ardenne Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eden Ardenne Hotel

Terrace/patio
Lobby
Outdoor dining
Outdoor dining
Superior Studio, Lake View

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
Chaussée De France 25, Neufchateau, 6840
  • Libramont Exhibition & Congress - LEC
    11 min drive
  • Celtic Museum
    12 min drive
  • Orval Abbey
    25 min drive
  • Arlon (QON)
    35 min drive

Room options

View all photos for Superior Studio, Lake View

Superior Studio, Lake View | Living area

Superior Studio, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room, Lake View

Superior Triple Room, Lake View

Superior Triple Room, Lake View

  • Lake view
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Chambre Familiale Supérieure, vue lac

Chambre Familiale Supérieure, vue lac

Chambre Familiale Supérieure, vue lac

  • Lake view
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Queen Bed

View all photos for Chambre Familiale Standard, vue ville

Chambre Familiale Standard, vue ville

Chambre Familiale Standard, vue ville

  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Queen Bed

View all photos for Standard Double or Twin Room, City View

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room, City View

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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includes taxes & fees
6 Dec - 7 Dec
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About this property

Eden Ardenne Hotel

Hotel in Neufchateau with free breakfast and a lazy river
A restaurant, a bar/lounge, and a lazy river are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a garden, a front-desk safe, and a banquet hall are onsite. Housekeeping is available on request.
Eden Ardenne Hotel offers 37 accommodations with washers/dryers and minibars. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Neufchateau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Eden Ardenne Hotel. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the lazy river
  • Amenities include a front-desk safe, a car charging station, and an elevator
  • 11 minutes by car from Libramont Exhibition & Congress - LEC and 11 minutes from Le domaine des Epioux
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, a vending machine, and a garden are also featured at Eden Ardenne Hotel. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Neufchateau hotel.

Guests are served free continental breakfast daily from 7 AM to 10 AM.
Eden Ardenne Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby indoor pool
  • Rock climbing

Family friendly

  • Access to nearby indoor pool
  • Cots/infant beds (surcharge)
  • Lazy river
  • Washer/dryer

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Chef
  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eden Ardenne
Eden Ardenne Hotel
Eden Ardenne Hotel Neufchateau
Eden Ardenne Neufchateau
Hotel Eden Ardenne
Eden Ardenne Hotel Hotel
Eden Ardenne Hotel Neufchateau
Eden Ardenne Hotel Hotel Neufchateau

Eden Ardenne Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 263 reviews" "
Rating 8 - Good. 120 out of 263 reviews" "
Rating 6 - Okay. 39 out of 263 reviews" "
Rating 4 - Poor. 11 out of 263 reviews" "
Rating 2 - Terrible. 5 out of 263 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen, Marshfield

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Eden Ardenne is in such a pretty setting and it is very quiet and restful. They served a very nice breakfast as well.
Stayed 1 night in Jun 2022

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, wonderful, helpful staff.
Stayed 1 night in Jun 2022

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is cared for and clean. The rooms are spacious and clean. It’s easy to find and the restaurant is very good. I’m not sure how you would get here without a car. There is a train station in town, but unsure of taxi service.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Pia

Stayed 1 night in Oct 2021

8/10 Good

Bostjan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok, except slow wifi
Friendly staff, nice small hotel, no luxury, but functional - good for an overnight stay. Decent breakfast, nice room, even better bathroom, clean. Free on-site parking, very friendly and helpful lady at the reception. The only remark is really slow wifi.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Staff were a bit off-hand. Restaurant was fully booked, no offer of sandwiches, no suggestion of where else to eat. Shame, hotel was clean and newly furnished etc.
Stayed 1 night in Sep 2019

8/10 Good

Janet

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We stayed for one night. The family room was a good size. Staff were friendly and the evening meal and breakfast were good. We had to ask for loo roll as there wasn’t any.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view was very nice. Beds were comfy. Needs 2 pillows per bed I think
Stayed 1 night in Aug 2019

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Fritz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super gross and filthy room ....
I doubt the room has been properly cleaned since new. There was so much grease and muck in the shower, that i actually slipped in it. It was so filthy that we ended our stay the same.night we checked in. And the staff tried to give me.lip about waking them up to get a new room .. in the end she calmed down after i showed her pictures of the filth, and i got.my money back... i would upload the pics here , but the app wont let me.for some reason...
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

nazanin

Liked: Cleanliness, room comfort
The hotel is a perfect place for couples or a family. It's neat and clean. The surrounding is beautiful and the staff are friendly. The negative points is that There is no wifi.
Stayed 1 night in Jul 2019

8/10 Good

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great walk around the nearby lake
We had an overnight stay here on our way back home to the UK. Good parking for cars, out of the town a little so nice and quiet and the gem is that it overlooks a nice lake with a walk around it to stretch your legs after being in the car all day. Room was very white and bathroom modern. Breakfast choices not bad and a friends welcome at the front desk. Would stay again.
Stayed 1 night in Jun 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touring Europe
Good accommodation, 10 minutes walk to town. Good parking and access to all floors via lift. We missed out on eating in the restaurant, as it was already fully booked by 5pm. Pillows were a let down.
Stayed 1 night in Jun 2019

8/10 Good

Hollow, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities
In zijn geheel goed in orde. Alles erbij zoals het hoort alleen ontbijt kon beter
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised there was no air conditioning. We were on the ground floor, no windows, and only a full size door that could be opened, which left us feeling vulnerable to leave open when sleeping.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Connie Tirabosco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant modern hotel
Very good hotel given there isn’t a lot of choice in this small town. We were visiting a friend for a couple of days and it was perfect for our needs. Clean, modern, very comfy beds and nice bathroom. Located by a lake so very nice views too.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good enough.
Good enough. Could use a deep clean. Mostly clean but there were a few spiders and the paint is tired, some holes in the curtain and for some reason my towel had a 2” x 3” hole in it. Surely that had to be seen by housekeeping. Quiet room unless you need to keep a window open (no ac). We heard a dog barking and a woman having much more fun in her room than we were having in ours. My wife says she was faking it... good basic breakfast. Staff all seemed nice and helpful.
Stayed 1 night in Sep 2018

8/10 Good

Prits, Hertforsdhire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in a quite town!
We had a split level family room which could comfortably accommodate a family of 5. The room was modern and very clean with a balcony overlooking a lake and lush surroundings. A perfectly refreshing overnight stay during our family holiday in the Ardennes. One I would definitely consider returning to.
Stayed 1 night in Aug 2018

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Faulty hairdryer & full (?) restaurant
Disappointed to be told at check in (7pm) that the restaurant was full and we would have to eat elsewhere. Noticed when back at the hotel (after eating elsewhere) that the restaurant was empty inside and only a few tables being used outside. So don’t understand why we couldn’t eat there. Also,a really warm night but no air conditioner anywhere in the hotel- so a very uncomfortable night. Room was clean and ok, but a hair dryer fell apart when used and was dangerous. Breakfasts was ok.
Stayed 1 night in Aug 2018

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view! Very kind & friendly staff!
Beautiful location, very nice staff, good value for money considering the breakfast included, and the facilities/rooms. Definitely worth booking the lake view rooms, with a balcony too. Restaurant in the hotel is very good, but can get busy. Food is excellent! Again, very nice staff who made the whole stay so enjoyable.
Stayed 3 nights in Jul 2018

10/10 Excellent

Chris, Los Angeles, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel on our trip
Room and bathroom were large, very clean and very modern. "Continental" breakfast included scrambled eggs and bacon when we were there. That was a pleasant surprise. Nice view of river. Easy access to Bastogne. Definitely recommend !
Stayed 1 night in Jun 2018

6/10 Okay

John

Liked: Staff & service
Good location overlooking lake. Staff v. good and helpful. Modern style hotel but bathroom basin impractical non-draining design and shower flow poor. Towel hooks assume 2m tall customers! Bedroom fittings open shelves but adequate. OK for overnight stop only
Stayed 1 night in May 2018