Comfort Hotel & Suites Natal

3.5 star property

Choose dates to view prices

Photo gallery for Comfort Hotel & Suites Natal

Balcony view
Outdoor pool
Outdoor pool
Deluxe Suite (Triplo)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Avenida das Conchas, 2149, Ponta Negra, Natal, RN, 59090-420
  • Artesanato Shopping Mall
    ‪10 min walk‬
  • Artesanato Villarte Shops
    ‪12 min walk‬
  • Craft Fair of Ponta Negra
    ‪15 min walk‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪63 min drive‬

Room options

Executive Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Suite (Triplo)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Suite

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Comfort Hotel & Suites Natal

Hotel with free parking, near Ponta Negra Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a steam room, and 24-hour room service.
Comfort Hotel & Suites Natal offers 144 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Natal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
During your stay at Comfort Hotel & Suites Natal, you're just a quick walk from Artesanato Shopping Mall. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Taboleiro
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Within a 15-minute walk of Artesanato Shopping Mall and Artesanato Villarte Shops
Comfort Hotel & Suites Natal offers its guests an outdoor pool, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Comfort Hotel & Suites Natal. Self parking is free.

This 3.5-star Natal hotel is smoke free.

Taboleiro - This restaurant specializes in Regional cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Taboleiro

Things to do

  • Fitness centre
  • Outdoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Front entrance ramp
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Comfort Hotel & Suites Natal

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 percent destination fee will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Comfort Hotel Natal
Comfort Natal
Comfort Hotel & Suites Natal Brazil

Comfort Hotel & Suites Natal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 218 reviews
Rating 8 - Good. 72 out of 218 reviews
Rating 6 - Okay. 32 out of 218 reviews
Rating 4 - Poor. 5 out of 218 reviews
Rating 2 - Terrible. 4 out of 218 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
This hotel is near food, stores and the beach. The bathroom is small but the rooms are a good size. The bed was not very comfortable. The staff was very helpful kind and friendly. The breakfast area is small and often very busy.
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
The staff was very friendly and helpful. The hotel is walking distance to food and the beach.
Stayed 7 nights in Sep 2023

10/10 Excellent

Jaime

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

José Melquiades

Stayed 2 nights in Nov 2024

10/10 Excellent

Mariana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia no hotel Confort.
Hotel excelete! A limpeza do quarto era feita todos os dias, mesmo sem pedir. A ducha do banheiro excelente, cama confortável, quarto amplo, bom café da manhã. Apenas a qualidade da internet e os travesseiros que poderiam melhorar, mas isso não afeta em nada a excelência do hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel muito bom, recepcionistas atenciosos, apto limpo, confortável, bom café da manhã e boa localização.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ruy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Ao chegar no apartamento as luzes não acendiam...fui telefonar p a recepção, o telefone tb não funcionava. E ainda tinha uma barata na cortina. Pedi p trocar de quarto, nos colocaram num quarto com 2 camas, sendo que a reserva foi com cama de casal. A descarga, se não apertasse com força, ficava vazando. Café da manhã fraco, pouca variedade. Sanduicheira imunda.
Stayed 2 nights in Nov 2024

8/10 Good

aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Suely

Disliked: Cleanliness, property conditions & facilities
Estadia frustante
Minha estadia no Hotel Confort foi marcada por alguns problemas que revelam uma aparente falta de preocupação com a manutenção das instalações. Ao chegar no apartamento, percebi que algumas luminárias não funcionavam, comprometendo a iluminação noturna. Além disso, o teto apresentava sinais evidentes de infiltração, com manchas que indicam um problema recorrente e não resolvido, o que afeta tanto o conforto quanto a aparência do ambiente. O café da manhã, que é uma das refeições mais aguardadas, também deixou a desejar. As opções de sucos, bolos e outros itens eram bastante limitadas, não oferecendo a variedade esperada. Além disso, a sanduicheira estava visivelmente suja, demonstrando uma falta de cuidado com a higiene. Esse descuido é especialmente preocupante em uma área de alimentação. Para completar, os funcionários do restaurante não foram cordiais, o que torna o ambiente ainda menos acolhedor. Apesar dessas questões, acredito que o hotel possui um bom potencial. A estrutura é sólida, há estacionamento disponível, o que é um diferencial para quem viaja de carro, e a localização é excelente, com fácil acesso a diversas áreas de interesse. No entanto, é claro que o hotel precisa investir em uma manutenção adequada e constante para aproveitar melhor esses pontos positivos. Em resumo, o Hotel Confort poderia oferecer uma experiência muito mais satisfatória se demonstrasse uma preocupação real com a manutenção e aprimorasse o atendimento e a qualidade do café da manhã.
Stayed 2 nights in Nov 2024

6/10 Okay

Wilber

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Oct 2024

8/10 Good

Renata

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

REBECA

Stayed 5 nights in Oct 2024

10/10 Excellent

reginaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Raoni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Priscila

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leciane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Johnny Forster de

Stayed 1 night in Sep 2024

10/10 Excellent

Ednaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento fácil, quartos confortáveis, ar gelado, banho e amenidades ótimos. Atendimento do recepcionista Allan K muito bom. Se puder melhorar algo seria uma boa reforma no restaurante (precisa modernizar e ser mais atratativo), comida ok, e trocar o frigobar do quarto que era muito pequeno e ao gelava (nao tinha a parte do congelador). De qualquer forma a nota é 10!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

JOSE E

Business traveller
Quartos antigos… mobilia de mdf fofo. Tomadas em locais inconvenientes. Banheiro muito pequeno.
Stayed 2 nights in Aug 2024

10/10 Excellent

Socorro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Não tenho nada a reclamar. Só a localização que fica um pouco distante da praia.
Stayed 2 nights in Aug 2024

8/10 Good

José Carlos Santos de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

FRANCISCO IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024