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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Property amenity
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Ryman Auditorium
    ‪9 min walk‬
  • Bridgestone Arena
    ‪9 min walk‬
  • Nissan Stadium
    ‪19 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Caption by Hyatt Downtown Nashville/The Gulch

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (181)
The price is €422
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Caption by Hyatt Downtown Nashville/The Gulch

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Ryman Auditorium
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The free breakfast at The Capitol Hotel Downtown, Ascend Hotel Collection gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Craft Bar and Bistro - This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 381 out of 1171 reviews
Rating 8 - Good. 352 out of 1171 reviews
Rating 6 - Okay. 237 out of 1171 reviews
Rating 4 - Poor. 112 out of 1171 reviews
Rating 2 - Terrible. 89 out of 1171 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Was close walking distance to Broadway.
Stayed 3 nights in Dec 2024

6/10 Okay

Marisela

Travelled with family
Liked: Staff & service
Overall stay was ok. Good location. Room is small , and was a little disappointed with the beds and bathroom door. Bed were pretty noisy and the bathroom door was hard to open and close it was super noisy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Dec 2024

8/10 Good

Lauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying and was a good experience. Close to where we were wanting to visit and good staff , very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location, close to printers Alley and downtown. If you’re getting valet, call ahead for your car
Stayed 5 nights in Dec 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2024

4/10 Poor

Arianna

Travelled with group
Walls were super thin, you could hear every conversation from people outside your room door, in the rooms beside you, and people on the streets surrounding the hotel. Didn’t get much sleep.
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
It was alright. Breakfast was horrible
Stayed 2 nights in Dec 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all stay was good, their pictures are a little deceiving.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison Rae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing and the service was great! Thank you so so much!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Capitol worked fine for us. Although it is a bit tired, Everything was clean, the people we encountered were great, and the breakfast (bacon and eggs) better than the standard carb-only hotel fare. Reasonably priced and well situated, it fit our needs nicely.
Stayed 3 nights in Dec 2024

8/10 Good

Maegan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to broadway. Good stores around. The pizza place in the parking lot is great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to Broadway and Bridgestone arena!
Stayed 1 night in Nov 2024

10/10 Excellent

James F.

Stayed 2 nights in Nov 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Travelled with partner
Disliked: Amenities, property conditions & facilities
FYI: This is a motel. A fairly nice, and newly renovated motel, but a motel nonetheless. You will have to walk outside to get to the elevator, stairs, lobby, fitness room, ice machine, breakfast room, etc. Whether that's in Nashville's 90F summer heat or 20F winter chill (as it was for us). I'm unsure as to how this place has a 3-star "hotel" rating. This is something Expedia should look into, as the photos and listing are deceptive, and this is clearly inaccurate labeling and advertising.
Stayed 2 nights in Dec 2024

8/10 Good

Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Duane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very pleasant and helpful. Hot breakfast is included. Parking is available at a reasonable cost. Facilities are modest at best; hotel needs to be refurbished. Next time I'd probably pay a little more for a nicer facility.
Stayed 2 nights in Nov 2024

6/10 Okay

Jackson

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall, it was a great place to stay, however; there were bugs in the shower and on the floor. The photos weren’t what they advertised. But it did get the job done!
Stayed 2 nights in Nov 2024

6/10 Okay

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
Ehhh not worth it.
The hotel is old. Really old. It definitely gives off motel vibes instead of Hotel vibes. The no parking is terrible. You have to pay valet 30+ dollars to park your car there. Or go and find parking elsewhere which also cost money. The best thing about this place was the awesome food and family running the til five restaurant that is attached to the hotel. Probably won’t stay again , put 20-30$ extra with what you’re paying for this place and go somewhere else more convenient!
Stayed 1 night in Nov 2024