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Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel

Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
8097 Moores Lane, Brentwood, TN, 37027
  • CoolSprings Galleria
    6 min drive
  • Brentwood Library
    6 min drive
  • Crockett Park
    7 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Franklin - Cool Springs, an IHG Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (721)
The price is €130
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Franklin - Cool Springs, an IHG Hotel

About this property

Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel

Hotel with free breakfast, near CoolSprings Galleria
A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel offers 111 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from CoolSprings Galleria and 10 minutes from The Factory
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 872 square feet (81 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel. Self parking is free.

This Brentwood hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (872 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cool Springs
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs Hotel Franklin
Holiday Inn Express Brentwood South Cool Springs Hotel
Holiday Inn Express Brentwood South Cool Springs Franklin
Holiday Inn Express Brentwood South Cool Springs

Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1021 reviews" "
Rating 8 - Good. 310 out of 1021 reviews" "
Rating 6 - Okay. 153 out of 1021 reviews" "
Rating 4 - Poor. 77 out of 1021 reviews" "
Rating 2 - Terrible. 48 out of 1021 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara L, Lithonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Carlo

Travelled with family
Liked: Staff & service
Was hoping for newer rooms for the price
Stayed 1 night in Aug 2024

2/10 Terrible

Chad

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Felt like a super 8 remodel. Room stank and covers and carpet were damp. If I could post the smell of this place I would. Hard to believe Holiday Inn would allow their name to be associated with this place.
Stayed 1 night in Aug 2024

10/10 Excellent

HUONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

richard W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice weekend at this property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Great for a quick one night stay
Stayed 1 night in Aug 2024

6/10 Okay

Rhonda

Stayed 2 nights in May 2024

8/10 Good

veronique

Liked: Staff & service
Had a smell in the rooms. Water dripping onto carpet from AC.
Stayed 1 night in Jul 2024

4/10 Poor

Scott

Liked: Property conditions & facilities
Disliked: Cleanliness
Dirty shower
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again! Lesson learned
For one, I don’t know if the room has been properly kept but there was a bug in the shower. Also, my wife and I had went out on the town at 11AM Saturday and came back to our hotel room at 4:15PM to our room door being open for more than 3 hours because house keeping left our door open! We knew personnel came in because they retrieved used towels from the bathroom. I won’t be staying here again. If IHG prides itself on safety of its residents who reside there then this shouldn’t have happened! Having laptops, perfumes, shoes etc exposed, luckily there was not anything damaged! But can you imagine!??! Then, personnel want to reward you with points for “pity” or silence and I thoroughly did not agree with that not even knowing if the amount of points was worth a “full nights stay”! Train your personnel to close doors behind them because this situation could have turned out horribly another way!
Stayed 2 nights in Jul 2024

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great staff!
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Bruce

Travelled with partner
Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Arykah

Stayed 1 night in Jul 2024

8/10 Good

Dale

Stayed 1 night in Jul 2024

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manger took care of nothing for me. First room was a fire safety, door took 2 minutes to open. The mold smell was powerful. Other room has pulled up carpet that was dangerous and ripped curtains
Stayed 1 night in Jul 2024

2/10 Terrible

Ted

Travelled with family
Disliked: Property conditions & facilities, room comfort
Was given rooms 224 and 226. Could not open the door due to door dragging floor. Once forced open there was a horrible smell of mold/mildew. So strong it took our breath. The dampness in room was bad. The other room the bathroom door would not shut. Both were very evident of serious water damage. We went downstairs and requested another room. The front desk person was not apologetic or really sympathetic- just asked if we had used the restroom. She did assign us new rooms on third floor which had no mildew smell but were not too clean. The curtains on one needed washing from food handprints, the shower had mildew stains and bottom dingy stains. We have stayed in Holiday Inn Express several times in past and always had a great stay. Your ratings look good but we found it way below the rating of 8 that was given online.
Stayed 1 night in Jul 2024

10/10 Excellent

Darin

Stayed 1 night in Jul 2024

6/10 Okay

Linda

Travelled with family
Unhappy
Great location, but the hotel needs updating! The floor was slanted. The doors didn’t close properly and the sheets were damp.
Stayed 2 nights in Jun 2024

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel was great! Until we got into our room. It was clean but it smelled horribly, like damp and mildew. I’m not sure if it was the heating/cooling unit or what, or if it was all the rooms, but hopefully someone addresses that.
Stayed 1 night in Jul 2024

4/10 Poor

Katie

Stayed 1 night in Jul 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were very clean. The staff members were helpful and friendly. Really enjoyed my stay and would definitely stay at this property again, without hesitation.
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024