4/10 Poor
Sandra E., Dollard Des Ormeaux, Quebec, Canada
22 May 2023
Don't stay here!
The apartment is in a sketchy neighbourhood that made us too uncomfortable to return later than 21:00. Filthy stairs up to the first floor apartment.
The apartment itself has been updated with modern-looking furniture and a large, attractive bathroom. However, hot water for showers lasts about 5 minutes, The freezer of the fridge works, but the fridge itself does not. This is inconvenient overall, but outright dangerous for a family like ours with a diabetic whose insulin must be kept refridgerated.
There are many small broken items in the apartment - bathroom mirrors, lamps in bedrooms. Most concerning, there are bare wires coming out of electric power bars and a very disconcerting stain on the comforter in the second bedroom.
We still hadn't received check-in instructions on the day we travelled to Naples. After 2 email requests for information, we received a response with directions saying that they had already sent us an email (it came in on our second day in the apartment).
All around not a pleasant experience.
Sandra E.
Stayed 3 nights in May 2023