Hotel Paradiso, BW Signature Collection

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Dates

February 2025

March 2025

Outdoor pool, open 10:30 AM to 7:30 PM, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast available

Pool

Pet-friendly

Laundry

24/7 front desk

Explore the area

Via Catullo 11, Naples, NA, 80122

Lungomare Caracciolo
‪16 min walk‬
Via Caracciolo e Lungomare di Napoli
‪17 min walk‬
Port of Mergellina
‪17 min walk‬
Naples (NAP-Naples Intl.)
‪34 min drive‬

Room options

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

19 sq m
Sleeps 4
1 Queen Bed and 2 Twin Beds

Comfort Room, 1 Queen Bed, Non Smoking

18 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View

16 sq m
Partial sea view
Sleeps 2
1 Queen Bed

Comfort Room, 1 Single Bed, Non Smoking

17 sq m
Sleeps 1
1 Twin Bed

Standard Room, 1 Queen Bed, Non Smoking, Sea View

16 sq m
Sea view
Sleeps 2
1 Queen Bed

Comfort Room, Multiple Beds, Non Smoking

20 sq m
Sleeps 3
1 Queen Bed and 1 Twin Bed

Similar properties

Pool

Pet-friendly

Free WiFi

Restaurant

for 1 room

includes taxes & fees

14 Feb - 15 Feb

About this property

Beach fun in outdoor pool, near Stadio Diego Armando Maradona

An outdoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.

Hotel Paradiso, BW Signature Collection offers 74 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Paradiso, BW Signature Collection. During your stay, you're just a quick walk from Phlegraean Fields. Enjoy features like free WiFi in public areas, plus an outdoor pool and a bar.

Free WiFi and wired Internet
Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
6 minutes by car from Stadio Diego Armando Maradona and 6 minutes from Castel dell'Ovo
Airport and train station pick-up shuttle service available for a fee
Pets welcome for free

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1206 square feet (112 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Paradiso, BW Signature Collection. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

On-site parking available only on request
Limited on-site parking
24 hours off-site parking within 98 ft (EUR 25 per day)
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Train station pick-up shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 8 for adults and EUR 8 for children
1 coffee shop/cafe
1 bar
Room service available

Things to do

Access to nearby health club
Outdoor pool

Family friendly

Free cots/infant beds
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference space (1206 square feet)
Meeting rooms - 2

Outdoors

Garden
Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Accessible airport shuttle
Upper floors accessible by stairs only

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Free cots/infant beds

Bathroom

Bathrobes
Bath or shower
Bidet
Free toiletries
Hairdryer
Rainfall showerhead
Towels
Toothbrush and toothpaste (on request)

Entertainment

32-inch LCD TV
Premium channels
Satellite channels

Food and drink

Electric kettle
Minibar

Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access to the pool is available by reservation only.

Access methods

Staffed front desk

Pets

Pets are welcome and stay free

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
Nearby parking fee: EUR 25 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Hotel Paradiso, BW Signature Collection offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property Registration Number IT063049A1JS5N7V88

We should mention

All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pool access available from 10:30 AM to 7:30 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Paradiso BW Signature Collection Best Western Naples

Best Western Hotel Paradiso Naples

Best Western Paradiso

Best Western Paradiso Naples

Hotel Paradiso BW Signature Collection Best Western

Paradiso BW Signature Collection Best Western Naples

Paradiso BW Signature Collection Best Western

Best Western Hotel Paradiso

Hotel Paradiso BW Signature Collection by Best Western

Hotel Paradiso BW Signature Collection

Hotel Paradiso, BW Signature Collection Hotel

Hotel Paradiso, BW Signature Collection Naples

Hotel Paradiso, BW Signature Collection Hotel Naples

Hotel Paradiso BW Signature Collection by Best Western

Hotel Paradiso, BW Signature Collection Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Zahra

24 Oct 2024

Liked: Amenities, property conditions & facilities

Pros: The scenery is stunning, and the staff was exceptionally helpful and friendly. Cons: The rooms are quite small and situated too close to the adjacent building, which made us feel uncomfortable about opening the drapes.

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer Chapman

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Suzanne

Travelled with family

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Oct 2024

10/10 Excellent

David

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great restaurant. Outdoor lounge area with a wonderful view of the Bay, Mt. Vesuvius, and Naples. Staff is attentive and helpful.

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and clean accommodation. Close to a popular pizza restaurant in the area.

Stayed 1 night in Oct 2024

10/10 Excellent

Shannan

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

2/10 Terrible

Ryan

17 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

renato

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

2/10 Terrible

Angelica

Travelled with family

12 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently stayed at BW Paradiso, and unfortunately, the experience was very disappointing. The hotel is extremely rundown, with dust everywhere and outdated decor that feels neglected. The furniture was dirty, and the linens were old and frayed, making the room feel uncomfortable and unclean. The restaurant staff was far from friendly, adding to the unpleasant atmosphere. To make matters worse, the walls are paper-thin, so you can hear every noise from neighboring rooms, making it difficult to relax or get a good night's sleep. Overall, the entire experience was terrible. I would not recommend staying here.

Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family

11 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not close to Paradise

I recently stayed at this hotel, and it was a horrible experience from start to finish. While the front desk staff was friendly and helpful, everything else was disappointing. The beds were uncomfortable, and to make things worse, I woke up with bites on my legs—probably from bedbugs. The sheets had stains, which is completely unacceptable. The towels were no better—old, frayed, and stained. It’s shocking that a hotel would even think this is acceptable for their guests. The hotel is far from the center, making it inconvenient, and the pool has restricted hours, so you can’t use it whenever you want. On top of that, you have to make an appointment just to use the pool. The restaurant experience was just as bad. The staff was incredibly rude, particularly the older gentleman with gray hair, who seemed to be the manager. The posted restaurant hours were also misleading—they closed earlier than advertised, which was frustrating and confusing for guests. Overall, this was one of the worst hotel stays I’ve ever had. I strongly recommend staying elsewhere—there are far better options available.

Stayed 2 nights in Sep 2024

10/10 Excellent

faisal

11 Sept 2024

Stayed 6 nights in Aug 2024

8/10 Good

Lana

10 Sept 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Abel

9 Sept 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 2 nights in Sep 2024

4/10 Poor

Molly

5 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It was definitely not representative of the pictures . In the midfle of nowhere and not convenient It was old snd dingy

Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

3 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Naira

Travelled with family

24 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Everything was great!!!!

Stayed 4 nights in Aug 2024

8/10 Good

al

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Jul 2024

6/10 Okay

Megan

Travelled with group

16 Aug 2024

Liked: Staff & service

Disliked: Cleanliness

This hotel is very cute and has an incredible view. Unfortunately, its situation on top of the hill meant it was far from the rest of the city, which made it difficult to walk places. Our room itself was small but had a balcony with a nice view. The hotel restaurant was pretty good (though I would not recommend the tuna tartar). The main thing that bothered me about our stay was the shower. Everything else about the room was very clean, but there was visible mold growing between the tiles and along the lower edge of the shower door. Aside from that, we had a pleasant stay. The front desk staff was friendly and helpful. I just don’t think I’d stay here again if I was to return to Naples.

Stayed 2 nights in Aug 2024

8/10 Good

al

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Jul 2024

8/10 Good

Nikta

31 Jul 2024

Liked: Cleanliness

There is not really anything near by. It has a spectacular view but the staff are very cold and not that helpful.

Stayed 2 nights in Jul 2024

10/10 Excellent

kirsti

Travelled with partner

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing views and the staff are all terrific. Great breakfasts and coffees. This was the 2nd time we have stayed here and can't wait to go back again

Stayed 7 nights in Jul 2024

4/10 Poor

James

Travelled with partner

22 Jul 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Beware of the pool size… breakfast had very limited options.

Stayed 10 nights in Jul 2024

10/10 Excellent

Adam

13 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everybody at the hotel was friendly and extremely helpful with booking excursions to do while we were in town

Stayed 6 nights in Jul 2024

8/10 Good

Bailey

Travelled with partner

12 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is all about the view, which is amazing. We paid for an upgraded room and the views were just as pictured. The property advertises sound proof rooms. The walls are a padded material that in fact is sound proof, however, the door is as thin as paper and I literally could hear every single thing outside our door. It was very loud. The roof top bar is incredible. Amazing staff and great food/drinks. Not sure if I’d stay again based on the price/value, but if the view is your main concern, this place certainly has a spectacular view.

Stayed 1 night in Jul 2024