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Grand Hotel Europa

3.0 star property

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Photo gallery for Grand Hotel Europa

Front of property
Lobby sitting area
Interior
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Corso Meridionale 14, Naples, NA, 80143
  • Piazza Giuseppe Garibaldi
    ‪8 min walk‬
  • Spaccanapoli
    ‪12 min walk‬
  • Naples Underground
    ‪4 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪5 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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About this property

Grand Hotel Europa

Hotel with a conference center, near Via Toledo
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Grand Hotel Europa offers 89 accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel Europa. During your stay, you're just a quick walk from Piazza Giuseppe Garibaldi. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Falena
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • 12 minutes by foot from Spaccanapoli and a 4-minute drive from Via Toledo
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at the business-friendly Grand Hotel Europa.

This 3-star Naples hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.
La Falena - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: EUR 15 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Falena

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 280 out of 1002 reviews
Rating 8 - Good. 479 out of 1002 reviews
Rating 6 - Okay. 176 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

noslen

Stayed 1 night in Sep 2024

4/10 Poor

TECK

Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lilibeth, SOUTH SALT LAKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ian, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; next to Garibaldi train station and central in the city. Good size room and nice bathroom. Didn’t use the bar or breakfast so can’t comment. Staff no different to others in Italy, indifferent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Being next to the main station, this was excellently located for us. The staff were very pleasant. A bit of late night noise, besides that an enjoyable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hotel Naples
A good stay and the room was clean and tidy A very helpful desk and we were offered a free coffee as well -Excellent over all
Stayed 2 nights in Oct 2024

6/10 Okay

Patcharaporn

No refrigerator in a room that I didn’t like about it.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located and staff was very helpful with any questions I had. The room was very nice for the price perfect for a quick stay!
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Nice looking hotel. Area around not great. Had to lug suitcase to third floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Vinay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Grand Europa during our Italy trip in Sep 2024. Hotel is good with clean rooms , helpful staff, convenient location and good restuarant. The area around the hotel is noisy. Overall good value for money deal.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Begum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel because of the location and budget friendly. Pros. Friendly staff, easy public transports, and tour facilities Con. Bathroom has no shower curtain, bathroom door needs to be tinted.
Stayed 4 nights in Aug 2024

8/10 Good

Adrienne

Travelled with family
Liked: Staff & service, amenities
Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.
Stayed 1 night in Aug 2024

6/10 Okay

EDNA

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.
Stayed 2 nights in Aug 2024

6/10 Okay

Krish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, thin walls
Very nice hotel, spacious, bright room. However I give it a 3 star overall, because the walls were very thin. Every morning I could hear the person in the next room when they use their toilet. The loud sounds of water and the usage of the bathroom facilities kept waking me up a lot earlier than I'd like to. And for me sleep is very important, especially on a holiday, disturbing my sleep results in deduction of 2 stars. However everything else about the hotel is perfectly fine.
Stayed 3 nights in Aug 2024

6/10 Okay

Marek

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to napoli centrale for train travellers very clean hotel helpful starr
Stayed 2 nights in Aug 2024

8/10 Good

Crystal

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

slim

Stayed 5 nights in Jul 2024

10/10 Excellent

Arcady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was wonderful. Well organized, staff helpful, clean rooms, and a nice bar. But napel is not the nicest place to visit but Was fine to spend two nights to pass by. Busy area but extremely convenient to station and airport.
Stayed 2 nights in Jul 2024

6/10 Okay

lee

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Hong Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024