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Junior Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at The Heron By Sarovar Portico India, you'll be within walking distance of Nairobi Hospital. Free WiFi in public areas, free self-parking and 3 restaurants are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at BASHASHA, a coffee shop that serves regional cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 14 minutes by foot from Nairobi Hospital and a 2-minute drive from City Hall
  • Airport shuttle service available for a fee

The Heron By Sarovar Portico India ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Heron By Sarovar Portico India

Everyone (1)
4 out of 5
Mukava siisti hotelli rauhallisella alueella . Kiva uima allas ja nätti sisustus. Huoneessa ilmastointi. Riittävän kokoinen huone ja pesutilat. Ystävällinen henkilökunta. Hyvä hinta - laatusuhde . Suosittelen.

Posted by on 12 Feb 2019

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Comment from Hotel Management

19 Feb 2019 by Neeraj

Dear Guest, Thank you so much for your review,we are delighted that you had a pleasant stay. Look forward to welcome you . Regards

About the XO - The Heron Hotel

Location Jakaya Kikwete Road, Nairobi, 00100

Property Features

The Heron By Sarovar Portico India offers its guests a kids' pool, an outdoor pool, a health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the business-friendly The Heron By Sarovar Portico India. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 108 guestrooms or units
  • 3 dining venues
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Heron By Sarovar Portico India offers 108 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

BASHASHA – This coffee shop specialises in regional cuisine and only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

CASBAH – This bar serves lunch and dinner. Happy hour is offered. Open daily.

MDALASINI – This fine-dining restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Heron By Sarovar Portico India offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KES 30.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Heron By Sarovar Portico India

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wears personal protective equipment
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 1500 per person
  • Airport shuttle fee: KES 25 per person (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: KES 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heron Portico
  • Heron Portico Hotel
  • Heron Portico Hotel Nairobi
  • Heron Portico Nairobi
  • Heron Hotel Nairobi

You should know

  • Pool access available from 6:00 AM to 6:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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