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Pearl Palace Hotel

4.5 star property

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Photo gallery for Pearl Palace Hotel

Deluxe Double Room
Front of property
Lobby sitting area
Shower, free toiletries, hair dryer, slippers
Executive Room | Living area

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
Kipipiri Road, off Murang'a Road, Nairobi
  • Muthaiga Golf Club
    ‪2 min drive‬
  • University of Nairobi
    ‪3 min drive‬
  • Karura Forest
    ‪3 min drive‬
  • Nairobi (WIL-Wilson)
    ‪20 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

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About this property

Pearl Palace Hotel

Luxury Nairobi hotel in Ngara with 2 restaurants
This hotel features 2 restaurants, a fitness center, and a bar/lounge. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Pearl Palace Hotel offers 85 accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Pearl Palace Hotel, you'll be within walking distance of University of Nairobi. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy African cuisine while dining at pearl
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • 9 minutes by car from Nairobi National Park and 8 minutes from United Nations Office at Nairobi
  • Airport shuttle service available for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, tour/ticket assistance, and a garden are also featured at the luxury Pearl Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 11:30 AM. The hotel hosts a free manager's reception daily.
Pearl - This restaurant specializes in African cuisine and serves breakfast, lunch, and dinner.
Pearl - This restaurant specializes in African cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–11:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Pearl
  • Pearl

Things to do

  • Fitness centre
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Fridge
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Pearl Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pearl Palace Hotel Nairobi
Pearl Palace Hotel
Pearl Palace Nairobi
Pearl Palace Hotel Hotel
Pearl Palace Hotel Nairobi
Pearl Palace Hotel Hotel Nairobi

Pearl Palace Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

5.8/10

Cleanliness

5.6/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020

6/10 Okay

Darin

Liked: Cleanliness, staff & service, room comfort
The staff at the hotel was great. They went out of their way to make our stay as comfortable as possible. The marketing department needs some help however. Their listing says that each room has wifi, AC, a refrigerator, coffee pot, among other things. Our "executive" rooms had none of the the things I listed. So I would warn any future users of the site to actually check with any hotel that you are interested in BEFORE you make the booking to verify that the information is accurate.
Stayed 10 nights in Feb 2019

8/10 Good

annie, newport news, Va

Liked: Cleanliness, property conditions & facilities, room comfort
For the price, cleanliness and service, I recommen
Thus hotel was clean and okay for the price, however Saturday nights it seemed like a disco...if u want rest don't come here! No fridge, No Ac so make sure the temp before you travel...Aug is cool so we didn't need a.c. I felt safe but for most part in hotel. Staff were more interested in themselves most times...food was cheap in restaurant, r9m service was okay..You can eat for $3-10 dollars.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Eugen Knud

2/10 Terrible

jerome, Bordeaux

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de passe...
Devant le portail clos nous avons failli faire demi tour tellement le quartier n'est pas accueillant... Une fois rentrés, un accueil standard, puis nous montons dans la chambre : de nouveau envi de faire demi tour, rien n'est vraiment propre, de toute petites fenêtre en hauteur ne nous laisse même pas voir dehors, il n'y a pas d'eau et les WC contiennent encore la grosse commission du précédent occupant. Malgré ça on s'est résigné (1ère nuit étape) mais avons quitté l'hôtel des le levé le lendemain, où nous nous apercevons qu'il s'agit d'un hôtel de passe ! Seul point positif, hôtel situé sur la route proche l'aéroport et à destination du parc d'aberdare.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
decepcionante
No tenían la habitación que habíamos contratado por la web. tuvimos que pagar un suplemento no previsto de aprox 10 euros. la zona es bastante fea y peligrosa como el resto de la ciudad fuera de la zona central (ayuntamiento y alrededores).

4/10 Poor

Mikael, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Actually one of the worst hotel I have had! The staff was polite, but had 0 knowledge how to give service! As they say, you get what you pay!